Paul Miller Toyota of West Caldwell

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
212 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 8, 2020

    Excellent service and quick in information about what is needed

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    Dealer Response

    Thank you for the excellent review, Howard! We truly appreciate the great feedback!

  • 5.0 out of 5
    July 3, 2020

    Chris, at the counter was very sweet and explained what needed to be done. Price was reasonable.

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    Dealer Response

    Thank you for the great feedback, Tina! We truly appreciate your kind words about your recent experience.

  • June 5, 2018

    We have never had such a great experience in buying a vehicle. Bernardo was amazing in getting us the deal that we needed. We love our new Highlander and... we would highly recommend Paul Miller, and Bernardo, to anybody we know. Thank you for making a $43,000.00 sale easy for us especially for my husband who is extremely conservative with spending money. Thanks again, Linda Sinning

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    Shopped for a new car
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    Dealer Response

    Thank you so much, Linda, for taking the time to write this review and for the five-star rating! We are so glad to hear that Bernardo was able to make... your car buying experience a great one. We greatly appreciate that you would recommend our dealership to others. Congratulations on your new Highlander, and we look forward to seeing you again in the future!

  • 5.0 out of 5
    June 21, 2020

    Sergio was a great technician that took time to explain what he would be performing on my car!

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    Dealer Response

    Thank you for the positive feedback, Senem! We're happy that Sergio was able to assist you and we look forward to seeing you again in the future!

  • 5.0 out of 5
    June 21, 2020

    Very positive. Work was explained and done in a timely manner.

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    Dealer Response

    Thank you for the five-star review, Mike! It's a pleasure to know you had such a great experience working with our team.

  • 5.0 out of 5
    June 19, 2020

    Service Consultant John Brock made my service call as pleasant as possible, explained throughly what was Called for and how long it would take.

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    Dealer Response

    Thank you for the great review, Tom! We're happy John was able to assist you and provide you with exceptional service!

  • 5.0 out of 5
    June 13, 2020

    The complete car buying experience was done very professionally. The experience was pleasant and informative. I secured a quality product.

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    Shopped for a used car
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    Dealer Response

    Thank you for the five-star review, Gene! We truly appreciate your kind words and hope to see you again soon!

  • 5.0 out of 5
    June 3, 2020

    Overall a great, easy car buying experience. Jose was very friendly and helpful. He was very accommodating and addressed any and all concerns we had. ... I love my car!

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    Shopped for a used car
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    Dealer Response

    Thank you for the five-star review, Claire! It's a pleasure to hear that Jose was able to assist you and make your experience a good one. We hope you ...love driving around in your new car!

  • 5.0 out of 5
    May 27, 2020

    Internet sales personnel worked with me to find the right vehicle to lease and did preliminary work so that deal was finalized quickly and easily at the... dealership.

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    Dealer Response

    Thank you for the five-star review! We're glad our staff was able to assist you and make your experience with us a good one.

  • 5.0 out of 5
    May 3, 2020

    Our dealings started with Jim Velsor which meet my exception. The car which I wanted wajs not in stock and was found during the corona virus. To finalize... the deal I dealt with Nelson Moreno who was a pleasure to work with as well. I will definitely recommend others to Paul Miller Toyota.

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    Dealer Response

    Thank you for the five-star review, Michele! We're happy to hear that Jim was able to assist you and help you find your new vehicle.

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