Reviews
Paul Miller Honda of West Caldwell are wonderful in sales
Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer!
Paul Miller Honda of West Caldwell are wonderful in sales
Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Sha and the team at Paul Miller Honda of West Caldwell made your leasing experience effortless. Thank you for choosing us again, and we truly appreciate your recommendation! Enjoy your new vehicle!
Paul Miller Honda of West Caldwell are wonderful in sales
Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer!
Paul Miller Honda of West Caldwell are wonderful in sales
Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Sha and the team at Paul Miller Honda of West Caldwell made your leasing experience effortless. Thank you for choosing us again, and we truly appreciate your recommendation! Enjoy your new vehicle!
All the employees are friendly & helpful Roman Fuchs
All the employees are friendly & helpful Roman Fuchs is an exceptional person and employee & was VERY HELPFUL Victor Pita was also very helpful
All the employees are friendly & helpful Roman Fuchs
All the employees are friendly & helpful Roman Fuchs is an exceptional person and employee & was VERY HELPFUL Victor Pita was also very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
jmdashev, we're delighted to hear that Roman and Victor provided exceptional service at Paul Miller Honda. Thanks for sharing your positive experience!
Wonderful car buying experience!
Wonderful car buying experience! My salesman, Roman, was very professional and personable. It was so easy to make this purchase.
Wonderful car buying experience!
Wonderful car buying experience! My salesman, Roman, was very professional and personable. It was so easy to make this purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deb, we're delighted to hear that Roman made your car-buying experience smooth and enjoyable at Paul Miller Honda. Thanks for the great feedback, we hope you enjoy your new ride!
I have leased several cars from this dealership, and they
I have leased several cars from this dealership, and they do a great job. Highly recommend them
I have leased several cars from this dealership, and they
I have leased several cars from this dealership, and they do a great job. Highly recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lou, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Great dealership and service.
Great dealership and service.department. I’ve bought three cars from Justin Hinton in the Sales Dept
Great dealership and service.
Great dealership and service.department. I’ve bought three cars from Justin Hinton in the Sales Dept
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Paul Miller Honda Of West Caldwell! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Booked appointment on-line for trans fluid and oil
Booked appointment on-line for trans fluid and oil change. On-line price for trans fluid change was $189. Service Rep charges me $225 for same service. He says it depends on the car type. I'm here now and have to get it done. Classic bait and switch. Never going use them again.
Booked appointment on-line for trans fluid and oil
Booked appointment on-line for trans fluid and oil change. On-line price for trans fluid change was $189. Service Rep charges me $225 for same service. He says it depends on the car type. I'm here now and have to get it done. Classic bait and switch. Never going use them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had this experience with us. Please reach out to General Manager, Dave Aspinall at (973) 808-9100 when you can so we can address this situation directly. Thank you and have a great day.
Roman was by far the best car sales person to help me
Roman was by far the best car sales person to help me find my new 2025 honda CRV. He was transparent and extremely helpful throughout the buying process which made me feel confident in my decision. Even though this was my first time completing the leasing process, Roman made this decision feel easy and paid full attention to my every need while still giving me and my husband the space to make the best financial decision for my new vehicle. I highly recommend Roman and Paul Miller Honda of West Caldwell for your buying needs.
Roman was by far the best car sales person to help me
Roman was by far the best car sales person to help me find my new 2025 honda CRV. He was transparent and extremely helpful throughout the buying process which made me feel confident in my decision. Even though this was my first time completing the leasing process, Roman made this decision feel easy and paid full attention to my every need while still giving me and my husband the space to make the best financial decision for my new vehicle. I highly recommend Roman and Paul Miller Honda of West Caldwell for your buying needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Easy visit pleasing staff we bought a 2024 VRV hybrid and
Easy visit pleasing staff we bought a 2024 VRV hybrid and we’re thrilled with Our salesman Justin
Easy visit pleasing staff we bought a 2024 VRV hybrid and
Easy visit pleasing staff we bought a 2024 VRV hybrid and we’re thrilled with Our salesman Justin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Long time, loyal customer that has purchased/leased 5
Long time, loyal customer that has purchased/leased 5 cars. Lured into dealership this time in deceptive and misleading way. General Sales Manager was condescending and rude. Could care less that I am loyal customer who has additional car needs in near future. Anything but straightforward, courteous or professional. Never going back.
Long time, loyal customer that has purchased/leased 5
Long time, loyal customer that has purchased/leased 5 cars. Lured into dealership this time in deceptive and misleading way. General Sales Manager was condescending and rude. Could care less that I am loyal customer who has additional car needs in near future. Anything but straightforward, courteous or professional. Never going back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Esreed, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Paul Miller Honda Of West Caldwell, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (973) 808-9100 to discuss ways we can better serve you in the future.