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Paul Miller Honda

(1,688 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed

Inventory

See all 33 vehicles from this dealership.

About our dealership

Drivers in Northern NJ can count on more than just expert advice and quality service when it comes to purchasing a new or pre-owned vehicle from the Paul Miller Honda inventory in West Caldwell NJ. Our customers will not only receive valuable knowledge and immediate assistance in finding the perfect car to fit their driving needs but a vast amount of phenomenal deals on new and pre-owned vehicles service and genuine OEM parts that are meant to satisfy one's needs. Feel free to browse and compare the cars trucks and SUVs in our inventories to find what's right for you and your family.
The Paul Miller franchise opened its Honda dealership in West Caldwell a decade ago and continues to flourish.

Service center

Phone number (973) 797-9422

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(1,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Honda from DealerRater.

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Great service. Issue was minor and was taken care of quickly. Always a good experience at Paul Miller Honda.

Great service. Issue was minor and was taken care of quickly. Always a good experience at Paul Miller Honda.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love hearing that our service team took great care of you, Joe. Thank you for choosing Paul Miller Honda and for sharing your feedback!

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Jose and Paul Miller were able to deliver what was promised with no surprises at all

Jose and Paul Miller were able to deliver what was promised with no surprises at all

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It makes us so happy to see positive reviews. Thank you from all of us at Paul Miller Honda!

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I am writing to commend Ms. Morgan Guido, a Service Advisor at Paul Miller Honda in West Caldwell, NJ. I have no relationship or other connection with Morgan other than through my business with her at Paul Miller. Morgan has been my Service Advisor since 2014 and is an exceptional service provider. She has assisted me in determining and selecting the appropriate service for my two Hondas, and has been especially thoughtful in distinguishing between what is urgent and what can wait. But it is Morgan's friendly approach, thoroughly helpful attitude, and considerate, “no-pressure” guidance that make doing business with her an absolute pleasure. She also is quick to act in urgent situations. When my Accord suddenly developed trouble on New Year's Eve, Morgan moved quickly to take the car in and provide a loaner -- customer focus at its finest! In short, I rate Morgan Guido “Outstanding", and hope to do business with her for years to come! Please feel free to include this endorsement, with or without my name, in any Paul Miller advertising or publicity.

I am writing to commend Ms. Morgan Guido, a Service Advisor at Paul Miller Honda in West Caldwell, NJ. I have no relationship or other connection with Morgan other than through my business with her at Paul Miller. Morgan has been my Service Advisor since 2014 and is an exceptional service provider. She has assisted me in determining and selecting the appropriate service for my two Hondas, and has been especially thoughtful in distinguishing between what is urgent and what can wait. But it is Morgan's friendly approach, thoroughly helpful attitude, and considerate, “no-pressure” guidance that make doing business with her an absolute pleasure. She also is quick to act in urgent situations. When my Accord suddenly developed trouble on New Year's Eve, Morgan moved quickly to take the car in and provide a loaner -- customer focus at its finest! In short, I rate Morgan Guido “Outstanding", and hope to do business with her for years to come! Please feel free to include this endorsement, with or without my name, in any Paul Miller advertising or publicity.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to receive your praise! Your satisfaction is our priority, and it means a lot to hear that you're pleased with our service. Thank you for choosing Paul Miller Honda.

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When I had a problem Paul Miller was able to schedule an appointment right away. They fixed the issue, inspected the car and did it all very quickly. Every person I had contact with was very professional and nice to deal with.

When I had a problem Paul Miller was able to schedule an appointment right away. They fixed the issue, inspected the car and did it all very quickly. Every person I had contact with was very professional and nice to deal with.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kathy, thank you for sharing your positive feedback of our team! We look forward to serving you again here at Paul Miller Honda. Safe travels!

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Went there to just look and get ideas for our next vehicle, we dealt with Jean and he was wonderful he went over any questions we had and was patient with us. He ended up helping both me and my mother in law is be purchase and one lease on brand new CR-Vs. the finance manager Vic was very helpful with the extra coverage on the vehicle and explaining everything we were signing. The Sales managers Rob and Ron were helpful from beginning to end also. I would highly recommend coming to this dealership

Went there to just look and get ideas for our next vehicle, we dealt with Jean and he was wonderful he went over any questions we had and was patient with us. He ended up helping both me and my mother in law is be purchase and one lease on brand new CR-Vs. the finance manager Vic was very helpful with the extra coverage on the vehicle and explaining everything we were signing. The Sales managers Rob and Ron were helpful from beginning to end also. I would highly recommend coming to this dealership

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Honda and for sharing your experience with Jean and our team! We are so happy to have been of assistance, and we wish you and your mother-in-law safe travels in your new Honda CR-Vs!

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Jean sold us a car in no time. It was easy when Rob and Ron made the deal happen and Victor got our paperwork done while I was going over the new car with my salesman Jean. Couldn’t be happier with the process and purchase.

Jean sold us a car in no time. It was easy when Rob and Ron made the deal happen and Victor got our paperwork done while I was going over the new car with my salesman Jean. Couldn’t be happier with the process and purchase.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are so grateful to hear that you are in good hands with our team. See you next time at Paul Miller Honda!

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Great service! I was there at 8 am and home in time for my 9 am call

Great service! I was there at 8 am and home in time for my 9 am call

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks a million, from the Paul Miller Honda Team!

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I always have a great experience with the service department at Paul Miller Honda! They are fast, efficient, and make the whole process so easy. Everyone is friendly, professional, and helpful. I genuinely love coming here to have my car serviced. Highly recommend the service department!

I always have a great experience with the service department at Paul Miller Honda! They are fast, efficient, and make the whole process so easy. Everyone is friendly, professional, and helpful. I genuinely love coming here to have my car serviced. Highly recommend the service department!

Rating breakdown (out of 5):
Customer service
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We are so happy to hear that our service team was so helpful. We hope to assist you with any future automotive needs at Paul Miller Honda. Safe travels!

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The entire process was very easy. I picked my car it was in transit the day I arrived got my keys signed the financing and was done in under 30 minutes. My salesperson kept me up to date and I didn’t feel pressured or like my time was being wasted.

The entire process was very easy. I picked my car it was in transit the day I arrived got my keys signed the financing and was done in under 30 minutes. My salesperson kept me up to date and I didn’t feel pressured or like my time was being wasted.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic feedback! We're happy to hear your experience with our team was so smooth and efficient. Enjoy your new car, and thank you for choosing Paul Miller Honda!

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Morgan was very helpful and efficient. Everyone I encountered was professional and friendly. The shuttle service they provide was very convenient. Thank you!

Morgan was very helpful and efficient. Everyone I encountered was professional and friendly. The shuttle service they provide was very convenient. Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted Morgan and our team made your experience at Paul Miller Honda smooth and enjoyable. We truly appreciate your feedback, and we're glad you found our shuttle service convenient. Drive safely!

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