Brogan Cadillac - Totowa

Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 2:30 PM
Sun Closed
{{currentIndex + 1}} of 7 Video

Reviews

4.6
177 lifetime reviews. Includes reviews of Brogan Cadillac - Totowa from DealerRater.com
  • Ask for ALEX!!

    By far the best car shopping experience I had . Alex made the whole thing fast and easy , this is my third car from Brogan and it won't be my last...

    Dealer Response

    Hello Guy, Thank you so much for your wonderful review. To hear that this was your best car buying experience to date brings a smile to my face! I...


    Show Full Review

    By far the best car shopping experience I had . Alex made the whole thing fast and easy , this is my third car from Brogan and it won't be my last. Highly recommended , thank you !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Guy, Thank you so much for your wonderful review. To hear that this was your best car buying experience to date brings a smile to my face! I am pleased that Alex was helpful to you; he is one of our top salespeople and he works very hard to ensure that his customers leave 100% satisfied. I greatly appreciate that you continue to choose Brogan and thank you for recommending us. Enjoy your new car! All the Best, T.J. Ely, GM


    Hide Full Review
  • Newly leased xt5
    March 22, 2017

    Adam was a pleasure to deal with, knowledgeable, and very helpful. He was available to answer any of our questions. We would definitely consider...

    Brogan Cadillac Totowa

    Hello, Thank you for the wonderful review as well as the five star rating. I am glad Adam has made your car-buying experience a good one. Thank ...


    Show Full Review

    Adam was a pleasure to deal with, knowledgeable, and very helpful. He was available to answer any of our questions. We would definitely consider buying from him again in the future.

    Does recommend this dealer
    Brogan Cadillac Totowa

    Hello, Thank you for the wonderful review as well as the five star rating. I am glad Adam has made your car-buying experience a good one. Thank you for choosing Brogan Cadillac & we hope to see you soon. Sincerely, T.J. Ely, GM


    Hide Full Review
  • Just OK.

    I come in here a few times a year for maintenance. Visually, it looks like a luxury dealer should. Nice lounge area. Cool showroom. Service area i...

    Dealer Response

    Hello Kafka, I'm sorry you were disappointed with your experience with us. We still appreciate your feedback, and we strive to provide the best c...


    Show Full Review

    I come in here a few times a year for maintenance. Visually, it looks like a luxury dealer should. Nice lounge area. Cool showroom. Service area is nice too. It's the details that give this place a "fair" rating. Takes too long for work to be done. Complimentary amenities such as food in the lounge (donuts, bagels, coffee) are kept at a minimum. Their merchandise room is barren. It's basically just hats and polos. Also, most people who work here don't smile. It seems like some of the workers are stressed and don't want to be here. I'm comparing this Cadillac dealer to my wife's Lincoln dealer and a friends Lexus dealer. Visually it's the same standard. Again it's the details. The lounge areas had an abundance of complimentary food and drinks. The merchandise section had everything from mugs, to different colored key fobs, books, pens, key chains, jewelry, note pads, sun glasses, Lincoln and Lexus hot wheels, and more. The workers seemed genuinely happy to be there. I come to Brogan because it's close to where I live. As a luxury car dealer, I wish it would offer luxury amenities. When I go to Lincoln it doesn't feel like I'm in a Ford dealer and when I go to Lexus it doesn't feel like I'm at a Toyota dealer. A Cadillac dealer shouldn't feel like a Chevy dealer. Fix the details and you will keep me as a loyal Cadillac customer. If not, I can definitely see myself going over to Lincoln, Lexus, Mercedes, BMW, and the other luxury brands out there. The luxury car experience doesn't stop with the car, it extends to every facet of the brand. Make this Cadillac dealer a place where the customer feels like they brought into the luxury car experience, and not just a car.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kafka, I'm sorry you were disappointed with your experience with us. We still appreciate your feedback, and we strive to provide the best customer service possible. Thank you for visiting Brogan Cadillac, and we hope to see you again in the future. Best, T.J. Ely, General Manager


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since April 2015

Brogan Cadillac 7th year in a row, Cadillac Dealer of the Year. Come here today and see why.
We at Brogan Cadillac are proud of our history as a family dealership, serving New Jersey since the 1920's. As the region continues to thrive and develop, we at Brogan Cadillac renew our traditional commitment to serving customer needs.

The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with respect and courtesy. We will maintain leadership in our profession with enthusiasm, integrity and teamwork. www.brogancadillac.com
www.facebook.com/brogancadillacoftotowa

"2015 Cadillac Dealer of the Year! Premium Dealership for Sales and Service. Special Financing available."