Brogan Cadillac - Totowa

I originally went to this dealer to trade in my 2011 escalade back in 2014, they low balled me incredibly. I went to open road Cadillac and they gave me... 14k more than brogan did, so I leased a brand new vehicle at open road (then florahm park cadillac). I went AGAIN to Brogan when that lease was over because they are only 5 miles away from my house, and again, they attempted to screw me, they were in excess of 300 more per month to lease a new 2016 Escalade ESV. I wound up going to Englewood Cliffs Cadillac, not only were they cheaper, it was a sign and drive...no money out of pocket AND they had to get the truck I wanted at another dealer! As many know, Englewood Cliffs Cadillac went out of business, my lease is up and I went with an MB as apposed to a Cadillac due to the features available, I have leased an Escalade every 3 years since 1999 when they came out. Can you believe that Brogan told me that they DO NOT accept a lease return unless you bought a vehicle there???? So I contacted GM Financial to ask what to do, they advised me that if they are a Cadillac dealer they MUST take my lease return, even though they refused. I contacted Mahwah Cadillac and they advised they would take it. In short, if you need a new vehicle, stay away from Brogan..they are overpriced and a bunch of hacks. go to Mahwah Cadillac that will actually help you as opposed to Brogan that is a bunch of bullies and do not believe in an educated buyer. I gave them several chances to make the right deal, if other dealers can do it so can they, they choose not too and the penalize you when you don't do business with them which is AGAINST their dealer agreement!! Buyer beware!

Truly a great and easy experience, so Happy Alex was the one that assisted me he made the the whole process very easy . I will definitely be returning... to Brogan Cadillac and i will be buying from them Again and again . Thank you ALEX !!!

Had repairs to my audio system done everything went fine

Alex greeted us at the showroom door with a smile. He was pleasant, helpful, and knowledgeable and listened to what we were looking for in a new vehicle.... We went to Brogan "just looking" and ended up buying a car. Alex explained every feature of the car in detail, and made this experience awesome! Brogan is lucky to have Alex Santos on their staff.

The experience with brogan and Alex Santos were awesome. He met every commitment and went over every feature with me. I would definitely go back to brogan... and Alex

Working with Alex was the best car buying experience ever!!! He was extremely knowledgeable and easy to work with!!! He delivered the car to my house so... I could surprise my wife for Christmas. I highly recommend Alex if you are in the market for a new car!!!

Walked in just to look, walked out with a new car. They had exactly the car we were looking for, the salesman Joe Diamond was very helpful, knowledgeable... and pleasant throughout the entire process. Everything ran very smoothly and we simply love our car.

My salesman Anthony D. was very knowledgeable about the car and was able to answer all my questions and gave me an incredible deal on my new XT5, will... always come back to Brogan and purchase my cars from Anthony...top notch service

This is the first Cadillac purchase i have ever made and my first experience with Alex and Brogan Cadillac. Alex did an exceptional job and i can tell... by the way the purchase process was handled, Brogan will be very easy to deal with moving forward. I highly recommend Alex Santos and Brogan Cadillac.

This was the second Cadillac I acquired from Brogan. They are an old school great service Cadillac Dealer. They gave me all the options I wanted and... never pressured me to make decisions, settle for something less than I wanted or go outside y budget.