Brogan Cadillac - Totowa

4.7
(493 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

4.7
(493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brogan Cadillac - Totowa from DealerRater.

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5.0

The dealer is being very nice to me in the many years

The dealer is being very nice to me in the many years I’ve been with them

5.0

The dealer is being very nice to me in the many years

The dealer is being very nice to me in the many years I’ve been with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Reviews like this one make our day, William! Thanks from the Brogan Cadillac team!

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4.0

Excelente service, the people are very polite and

Excelente service, the people are very polite and friendly, they returned my car very clean.

4.0

Excelente service, the people are very polite and

Excelente service, the people are very polite and friendly, they returned my car very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marta, thanks so much for taking the time to leave Brogan Cadillac a great review!

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5.0

This brother is very cool no hassle and very helpful,I

This brother is very cool no hassle and very helpful,I bought two escalade from him and I will do business with this dealership again.

5.0

This brother is very cool no hassle and very helpful,I

This brother is very cool no hassle and very helpful,I bought two escalade from him and I will do business with this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a positive experience with us at Brogan Cadillac! Your support and trust mean the world to us. Enjoy your new Escalades; we look forward to serving you again in the future!

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5.0

Always very happy with the service and repair always a

Always very happy with the service and repair always a very happy customer 5 stars!!!Torre is the Best!!!!Brogan Cadillac is the best!!!

5.0

Always very happy with the service and repair always a

Always very happy with the service and repair always a very happy customer 5 stars!!!Torre is the Best!!!!Brogan Cadillac is the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michelle, we're delighted to know you've had such positive experiences with Torre and the rest of our team at Brogan Cadillac. Thanks for your 5-star review!

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5.0

Bought a Cadillac from brogan, sales person joe D was

Bought a Cadillac from brogan, sales person joe D was outstanding in service, knowledgeable, great experience, also finance department was fast and efficient. Thanks joe D 5 stars to brogan.

5.0

Bought a Cadillac from brogan, sales person joe D was

Bought a Cadillac from brogan, sales person joe D was outstanding in service, knowledgeable, great experience, also finance department was fast and efficient. Thanks joe D 5 stars to brogan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Jimmy, it's great to know that Joe and our finance team provided you with an outstanding experience at Brogan Cadillac. We appreciate your 5-star review and hope you continue to love your new Cadillac!

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5.0

I went for an oil change and enjoyed a free cappuccino

I went for an oil change and enjoyed a free cappuccino while I waited…Always 5 star service

5.0

I went for an oil change and enjoyed a free cappuccino

I went for an oil change and enjoyed a free cappuccino while I waited…Always 5 star service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

It was our pleasure to assist you, Cindy! Thank you for choosing Brogan Cadillac and for sharing your experience. Drive safely!

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5.0

The service dept at the dealership was very helpful with

The service dept at the dealership was very helpful with the problems of my vehicle it was a wise choice to return there for service. Wayne the service advisor was very precious on time and cost of the repairs. I'm very happy with the results.

5.0

The service dept at the dealership was very helpful with

The service dept at the dealership was very helpful with the problems of my vehicle it was a wise choice to return there for service. Wayne the service advisor was very precious on time and cost of the repairs. I'm very happy with the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're glad to know that our service department at Brogan Cadillac was able to assist you effectively and efficiently. Your kind words about Wayne are much appreciated! We are here for anything else you might need down the road!

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5.0

it was great no problem with it very professional staff

it was great no problem with it very professional staff they did a great job

5.0

it was great no problem with it very professional staff

it was great no problem with it very professional staff they did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in our team! We appreciate your feedback here at Brogan Cadillac. Have a great rest of your day!

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5.0

Great service department.

Great service department. Very customer centric. They do their best to honor my CPO warranty. Mike and Ron great customer service.

5.0

Great service department.

Great service department. Very customer centric. They do their best to honor my CPO warranty. Mike and Ron great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We're glad to know our service department at Brogan Cadillac met your expectations! It's great that Mike and Ron could assist you effectively. Thanks for the positive feedback, we appreciate it!

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5.0

Great atmosphere, Cristian very informative & honest

Great atmosphere, Cristian very informative & honest brogan just gained a customer for life. Definitely recommend this dealership.

5.0

Great atmosphere, Cristian very informative & honest

Great atmosphere, Cristian very informative & honest brogan just gained a customer for life. Definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steven, we're delighted to know that Cristian and the team at Brogan Cadillac provided you with an informative and honest service. Thanks for your recommendation!

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