Reviews
They are very upfront, informative and low pressure.
They are very upfront, informative and low pressure. I'd recommend Joseph Hodczak in particular.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad to hear you found our approach at Audi Millburn to be upfront and low-pressure. Joseph Hodczak will be happy to hear your recommendation. If you ever need anything else, just let us know!
EXECUTIVE HOSPITALITY PROFESSIONAL SALES MANAGEMENT
EXECUTIVE HOSPITALITY PROFESSIONAL SALES MANAGEMENT EXECUTIVE FINANCES MANAGEMENT SERVICES MANAGEMENT. RECEPTIONIST VERY EXCELLENT CLEAN AUTOMOTIVE
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much, Michael, for the enthusiastic review following your experience working with our Audi Millburn team. It was our pleasure to provide you professional, first-class assistance at every turn, and we sincerely appreciate the opportunity to gain your business. We're here to help with anything else you may need, so please don't hesitate to reach out for support anytime. Travel safe and enjoy the road.
To much confusion in trying to get the out the door price
To much confusion in trying to get the out the door price for the car
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We’re grateful for the opportunity to have earned your business and it is regrettable to hear of your frustrations. I’d like to learn more about your experience to use as an example for our team’s improvement. Additionally, if you are still interested in a vehicle, I am happy to do everything possible to answer your inquiries. When you are available, please contact me through the number below, as I cannot locate your information based on this username. I hope to hear from you soon. Dawn McAdam Customer Service Representative 973-821-2002
Courteous and quick
I went to DCH Audi for the first servicing of my 2019 Audi A4, and the work was done in a timely, courteous and efficient manner.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
18 Years and counting
I'm 18 years and counting leasing new Audi's with DCH Millburn. My first was the TT, then A4, then A3 and now a Q3. Since the first lease my Audi Specialist has guided me through every deal. Service is always spot on and make everything a breeze from scheduling appointments, getting in and out with low impact wait time. Service keeps you updated every step. My service rep Orlando and all of the DCH Audi Millburn team are full on customer care all the time. I highly recommend this dealership as do many others, which explains their upcoming expansion. Bravo to the entire team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Met my expectations, which remain exceptionally high
Met my expectations, which remain exceptionally high, which I've come to expect over the last two Audis and eleven years. A really 1st rate operation, in spite of this field requiring a minimum number of word.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad we could meet your expectations!
Great Buying Experience
I just got a brand new Q-7 prestige and had a great experience at DCH. Very professional, passionate and knowledgeable staff (Joe Hodczak), Sales process was straightforward, efficient and transparent with no gimmick or pressure, even when it came down to negotiating the price. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team
Great team and excellent customer service. Very responsive and took care of our needs. Showed us several cars for test driving and fully responded to our questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TOTAL SCAM !!
I Saw an A3 convertible on line and contacted the dealer, Got a call back from "Jose Morales" a few minutes later. Spoke to Jose and asked him the general pricing, I asked him to be respectful of my time and he gave a quote and set up an appointment. After 4 emails and one text confirming the appointment I drove an hour to meet him.When I arrived at the dealership and asked for "Jose", I was told he was not a salesman there, I was told Joe Hodczak could help me by Dawn McAdam, Client Relations Manager. Joe was a bit rude and just said the car was no longer available and they wouldn't be getting any others. When I expressed my displeasure to Dawn, she said "Jose" helped handle overflow phone & web traffic and shouldn't have quoted prices, but he did! To make matter worse I received a boilerplate email from Joe thanking me for visiting the dealership and hoped my experience was excellent. WHAT A JOKE!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I've become a Loyal DCH Audi customer
I've become a loyal DCH Millburn Audi repeat customer due to the great service, knowledgeable and friendly staff and the amazing and reliable cars I've consistently experienced for over 10 years. I was relieved the service department found things to make my car safer for the long distant drives I'll be taking this summer. Vanessa, the service representative, made me so comfortable during the visit. When my lease expires in a couple of months, I'll return to Joe Hodczak once again because his knowledge of cars and the car industry is extremely impressive. It's nice to have someone to trust in the automotive industry, and his recommendations for my type of driving have been invaluable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair