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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:30 PM
Tue 7:30 AM - 6:30 PM
Wed 7:30 AM - 6:30 PM
Thu 7:30 AM - 6:30 PM
Fri 7:30 AM - 6:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

3.9
32 lifetime reviews.
  • Nice People, easy to get to

    Bought a new Cadillac CTS, they had a good price and we negotiated on the phone. Drove there on a saturday and got the car, nice and easy, end of ...


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    Bought a new Cadillac CTS, they had a good price and we negotiated on the phone. Drove there on a saturday and got the car, nice and easy, end of story.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • GREATEST PURCHASING EXPERIENCE EVER

    Mike Ruiz the sales manager went above and beyond anything I could've ever expected to make it wonderful deal for me in the car that I wanted. He ...

    Dealer Response

    Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick Cadillac Sales Department is striving to ...


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    Mike Ruiz the sales manager went above and beyond anything I could've ever expected to make it wonderful deal for me in the car that I wanted. He personally did things himself for me that should've been passed on to a sales person like take pictures of the car etc. etc. my sales person Joe was outstanding and showed me everything I needed to learn on the car I left there having no questions. John the finance manager had the paperwork done quickly with no hidden anything everything was straightforward and a smooth process. I would definitely recommend you stop in and see Mike Ruiz you will not be disappointed. By the way facilities are nice clean and comfortable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick Cadillac Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn't be happier that Mike, Joe and John were able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team


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  • Fair Experience

    Negotiated via phone and text and agreed on what I thought at the time to be a fair price. Service after the sale was terribly slow. 1. I found t...

    Dealer Response

    Thank you for contacting the Patrick Dealer Group Customer Relations Team. We appreciate the opportunity to hear from our present and past custome...


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    Negotiated via phone and text and agreed on what I thought at the time to be a fair price. Service after the sale was terribly slow. 1. I found the following issue after I had taken delivery of the car and was having it detailed.; the car had been hit by garage door that landed in the back - was repaired very poorly, instead of removing the letters they taped them dust and dirt got on the wet paint and they were unable to buffed the contaminants out. 2. Picked up the car had only one set of keys. They promised to replace the key it took two months to get them to pay for the key they finally did pay reimburse me for the cost of programming of the key $120.00 + Tax from Porsche North Scottsdale. 3. I was not getting my registration, called the dealership and was told that the car needed to be taken for smog inspection before a registration could be issued. They failed to contact me to inform of this requirement If I would not have called and ask for the registration nothing would have happened and I still be waiting for it. 4. Patrick Cadillac changed the oil in the car and they over filled it. I was getting and oil over fill error message took it to the dealer and was charged $80.00 + tax for them to remove the excess oil. Overall a very fair and somewhat exhausting experience. If you are looking for a used Porsche do yourself a favor and buy a Porsche Certified Preowned vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for contacting the Patrick Dealer Group Customer Relations Team. We appreciate the opportunity to hear from our present and past customers; however, we apologize for the circumstances that prompted your contact, regarding the service experience at Patrick Cadillac. Customer satisfaction is one of our top priorities. We apologize if Patrick Cadillac Service Department has not represented this commitment. Customer feedback is always appreciated. We will contact the dealer management team to advise them of your concern(s). If you have any additional questions or concerns regarding your dealership experience that we can assist with, please contact us.


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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2002

From the moment you enter Patrick Cadillac in Schaumburg, you'll get personalized attention and a caring approach so you can take your time to select the perfect Cadillac and the perfect Cadillac financing plan for you. Our legendary Cadillac service at our Cadillac Service Center offers dependable, superior service by Master Technicians, while our exclusive Red Star valet program is tailored to your schedule, not ours. Don't forget to ask about the Patrick Price, a price guaranteed to be the best!

"Get the Patrick Price!"