Patrick Cadillac

Bought a new Cadillac CTS, they had a good price and we negotiated on the phone. Drove there on a saturday and got the car, nice and easy, end of story.

Mike Ruiz the sales manager went above and beyond anything I could've ever expected to make it wonderful deal for me in the car that I wanted. He personally did things himself for me that should've been passed on to a sales person like take pictures of the car etc. etc. my sales person Joe was outstanding and showed me everything I needed to learn on the car I left there having no questions. John the finance manager had the paperwork done quickly with no hidden anything everything was straightforward and a smooth process. I would definitely recommend you stop in and see Mike Ruiz you will not be disappointed. By the way facilities are nice clean and comfortable.

Negotiated via phone and text and agreed on what I thought at the time to be a fair price. Service after the sale was terribly slow. 1. I found the following issue after I had taken delivery of the car and was having it detailed.; the car had been hit by garage door that landed in the back - was repaired very poorly, instead of removing the letters they taped them dust and dirt got on the wet paint and they were unable to buffed the contaminants out. 2. Picked up the car had only one set of keys. They promised to replace the key it took two months to get them to pay for the key they finally did pay reimburse me for the cost of programming of the key $120.00 + Tax from Porsche North Scottsdale. 3. I was not getting my registration, called the dealership and was told that the car needed to be taken for smog inspection before a registration could be issued. They failed to contact me to inform of this requirement If I would not have called and ask for the registration nothing would have happened and I still be waiting for it. 4. Patrick Cadillac changed the oil in the car and they over filled it. I was getting and oil over fill error message took it to the dealer and was charged $80.00 + tax for them to remove the excess oil. Overall a very fair and somewhat exhausting experience. If you are looking for a used Porsche do yourself a favor and buy a Porsche Certified Preowned vehicle.