Reviews
Under the definition of dishonest dealership, you'll find these people Sold me a pre-owned "Blue Certified" Jeep Wrangler...got the vehicle, they were supposed to get me temp tags (bought it remote)...got a call 3 1/2 weeks later saying it needed a state inspection...so i took it to the inspector, and it FAILED because the emergency brake was completed rusted with zero brake pad...so $600 later i got it back, but out of suspicion took it to my wife's Jeep mechanic...he said that he cannot understand how this Jeep was even sold, as it would still NOT pass state inspection nor is it a safe Jeep to drive. Plastic windows completely opaque with dirt & grime (didn't come through on the pic) Significant steering stabilization & alignment issues Bad bearing & differential issues Battery not secured in the frame Oil Cooler broken A few seals were not 100% Power Steering gearbox shot WTAF? They finally agreed to come pick up the Jeep and bring it back to the dealership "to review the issues"...keep in mind, we are now 5 weeks since i received the vehicle and it's not driveable Took another week & a half to get it Then they made the decision to refund our purchase price, and stated they would overnight the check...and they still sent it 2day do NOT deal with these people
Under the definition of dishonest dealership, you'll find these people Sold me a pre-owned "Blue Certified" Jeep Wrangler...got the vehicle, they were supposed to get me temp tags (bought it remote)...got a call 3 1/2 weeks later saying it needed a state inspection...so i took it to the inspector, and it FAILED because the emergency brake was completed rusted with zero brake pad...so $600 later i got it back, but out of suspicion took it to my wife's Jeep mechanic...he said that he cannot understand how this Jeep was even sold, as it would still NOT pass state inspection nor is it a safe Jeep to drive. Plastic windows completely opaque with dirt & grime (didn't come through on the pic) Significant steering stabilization & alignment issues Bad bearing & differential issues Battery not secured in the frame Oil Cooler broken A few seals were not 100% Power Steering gearbox shot WTAF? They finally agreed to come pick up the Jeep and bring it back to the dealership "to review the issues"...keep in mind, we are now 5 weeks since i received the vehicle and it's not driveable Took another week & a half to get it Then they made the decision to refund our purchase price, and stated they would overnight the check...and they still sent it 2day do NOT deal with these people
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Job, great service, arrived on time , tech new what they where doing. I can’t believe the came to my house to do my oil change and tire rotation. Thankyou
Great Job, great service, arrived on time , tech new what they where doing. I can’t believe the came to my house to do my oil change and tire rotation. Thankyou
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
everyone at this dealership was friendly until an issue happened...i purchased a 2019 Jeep Wrangler from them...the sales process was fine, the vehicle transport was fine too...when we received the Jeep, we found out that the Uconnect unit was broken - in the ad it says "AM/FM Satellite-Prep Radio" but it's actually an aftermarket unit purchased & installed, but they never mentioned that, and the sticker they sent over said Uconnect 3 with 5" display...and that unit doesn't work, it's broken and my son's phone connects sporadically...so now i'm angry that they sold me a broken Jeep and i'm going to have to figure out how to replace this, and when i texted them their response was "i sold you the Jeep they gave me to sell"...so they just shrugged it off and don't seem interested in fixing their issue not to mention their pictures never showed a back window so dirty you can't see through it and that's ANOTHER thing i'm going to have to replace
everyone at this dealership was friendly until an issue happened...i purchased a 2019 Jeep Wrangler from them...the sales process was fine, the vehicle transport was fine too...when we received the Jeep, we found out that the Uconnect unit was broken - in the ad it says "AM/FM Satellite-Prep Radio" but it's actually an aftermarket unit purchased & installed, but they never mentioned that, and the sticker they sent over said Uconnect 3 with 5" display...and that unit doesn't work, it's broken and my son's phone connects sporadically...so now i'm angry that they sold me a broken Jeep and i'm going to have to figure out how to replace this, and when i texted them their response was "i sold you the Jeep they gave me to sell"...so they just shrugged it off and don't seem interested in fixing their issue not to mention their pictures never showed a back window so dirty you can't see through it and that's ANOTHER thing i'm going to have to replace
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Matthew Barocas was great- highly recommended. Will be purchasing every vehicle from him, no matter where he goes.
Matthew Barocas was great- highly recommended. Will be purchasing every vehicle from him, no matter where he goes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matt was so amazing to work with. So knowledgeable and attentive highly recommend. By far the best salesman I've ever done business with. Ask for Matt 1000% recommend.
Matt was so amazing to work with. So knowledgeable and attentive highly recommend. By far the best salesman I've ever done business with. Ask for Matt 1000% recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matt Barocas was very helpful from the minute i walked in he was super helpful thank you again for all of your help i will be back again to see you
Matt Barocas was very helpful from the minute i walked in he was super helpful thank you again for all of your help i will be back again to see you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew Barocas was great thank you so much for all of your help we will be back again to see you!!
Matthew Barocas was great thank you so much for all of your help we will be back again to see you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matt B was excellent great customer service. He always helps us every time we come back definitely check him out !
Matt B was excellent great customer service. He always helps us every time we come back definitely check him out !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew barocas was great thank you so much for all of the help I am very happy with my new truck and will be back for another
Matthew barocas was great thank you so much for all of the help I am very happy with my new truck and will be back for another
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
matthew barocas was so helpful we appreciate all of his hard work thank you we will be back to see you again
matthew barocas was so helpful we appreciate all of his hard work thank you we will be back to see you again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car