Maplecrest Ford Lincoln

Hi There, First of all, congrats on the purchase of your awesome, new, 2018 Lincoln Navigator. What a fantastic vehicle. And thank you so much for t...aking the time to post this five-star review of your experience at Maplecest Ford Lincoln of Union. We strive everyday to deliver a hassle-free, easy experience within our customer's budget. We'rehappy to know that we hit the mark. We look forward to seeing you again at your next regularly scheduled service appointment. Thank you again for being a valued customer. All the best, Jen Miller Head of Brand Transformation and Consumer Experience (908) 964-7700

Hi Margaret, Thank you so much for this awesome, five-star shout out to our team at Maplecrest Ford Lincoln of Union. We're so happy to learn th...at you received the necessary repairs on your vehicle quickly and to your satisfaction. We look forward to seeing you again at your next, regularly scheduled service appointment. All the best, Jen Miller Head of Brand Transformation and Consumer Experience (908) 964-7700

Hi Mitch, Thank you so much for your awesome, five-star review of your experience at Maplecrest Ford Lincoln of Union. We're so happy to learn t...hat we hit the mark as we strive everyday to exceed our customer's expectations of quick, excellent service. Thanks also for the shout-out to John Davis. He works hard every day to deliver the kind of repair service that keeps our customers coming back. We look forward to seeing you again at your next, regularly scheduled service appointment. All the best, Jen Miller Head of Brand Transformation and Consumer Experience (908) 964-7700

Hi Shari, Thank you so much for this outstanding, five-star review of Maplecrest Ford Lincoln of Union. We appreciate your business and congratulate ...you on your Lincoln ownership. Thank you also for the shout-out to Gary Wilkinson. He works hard to make sure our customers receive excellent service, and we all appreciate your acknowledgement of the efforts. We look forward to seeing you again at your next, regularly scheduled service appointment. All the best, Jen Miller Head of Brand Transformation and Consumer Experience (908) 964-7700

Hi Deborah, Thank you so much for this great review of your experience at Maplecrest Ford Lincoln of Union. John and Brian work hard to make sure we ...do everything possible to ensure that our customers receive great service, quickly and with a smile ... not to mention bagels and coffee. We appreciate your recommendation and your business. See you at your next, regularly scheduled service appointment. All the best, Jen Miller Head of Brand Transformation and Consumer Experience (908) 964-7700

We have spoken with you directly and have resolved your concern as per your request. All the best, Jen Miller Head of Brand Transformation and Consu...mer Experience (908) 964-7700

Hi Charles, Thank you so much for sharing your five-star review of your experience at Maplecrest Ford Lincoln of Union. We appreciate your business a...nd your shout-out to John Davis. He works hard to deliver an awesome experience to his customer and we're happy to learn he helped you land a great deal on replacement tires. We look forward to seeing you again at your next, regularly scheduled service appointment. Jen Miller Head of Brand Transformation and Consumer Experience 908-964-7700

Hi Jackie, Please contact me directly as we'd like to understand more about your experience. We do not want nor intend to provide a sub-par expe...rience to any customer and only want to build relationships that last for a long time. Anything less is below our standards and does not follow our own best practices. Perhaps a conversation will help us both understand how this interaction missed the mark. All the best, Jen Miller Head of Brand Transformation and Consumer Experience (908) 964-7700

Hi Denise, Thank you so much for this awesome, five-star review of your experience at Maplecrest Ford Lincoln of Union, and for the huge shout-out to... John Davis. John works hard to deliver an outstanding experience to his customers every time they step into our dealership. I will pass along your very kind words as I know he will appreciate your noticing his efforts. Thank you for being a valued customer and for servicing your vehicle with Maplecrest Ford Lincoln of Union. We know that you have many options when it comes to choosing where to serve your car and we appreciate that you chose our dealership. All the best, Jen Miller Head of Brand Transformation and Consumer Experience (908) 964-7700