Reviews
everyone at this dealership was friendly until an issue happened...i purchased a 2019 Jeep Wrangler from them...the sales process was fine, the vehicle transport was fine too...when we received the Jeep, we found out that the Uconnect unit was broken - in the ad it says "AM/FM Satellite-Prep Radio" but it's actually an aftermarket unit purchased & installed, but they never mentioned that, and the sticker they sent over said Uconnect 3 with 5" display...and that unit doesn't work, it's broken and my son's phone connects sporadically...so now i'm angry that they sold me a broken Jeep and i'm going to have to figure out how to replace this, and when i texted them their response was "i sold you the Jeep they gave me to sell"...so they just shrugged it off and don't seem interested in fixing their issue not to mention their pictures never showed a back window so dirty you can't see through it and that's ANOTHER thing i'm going to have to replace
everyone at this dealership was friendly until an issue happened...i purchased a 2019 Jeep Wrangler from them...the sales process was fine, the vehicle transport was fine too...when we received the Jeep, we found out that the Uconnect unit was broken - in the ad it says "AM/FM Satellite-Prep Radio" but it's actually an aftermarket unit purchased & installed, but they never mentioned that, and the sticker they sent over said Uconnect 3 with 5" display...and that unit doesn't work, it's broken and my son's phone connects sporadically...so now i'm angry that they sold me a broken Jeep and i'm going to have to figure out how to replace this, and when i texted them their response was "i sold you the Jeep they gave me to sell"...so they just shrugged it off and don't seem interested in fixing their issue not to mention their pictures never showed a back window so dirty you can't see through it and that's ANOTHER thing i'm going to have to replace
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Matthew Barocas was great- highly recommended. Will be purchasing every vehicle from him, no matter where he goes.
Matthew Barocas was great- highly recommended. Will be purchasing every vehicle from him, no matter where he goes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matt was so amazing to work with. So knowledgeable and attentive highly recommend. By far the best salesman I've ever done business with. Ask for Matt 1000% recommend.
Matt was so amazing to work with. So knowledgeable and attentive highly recommend. By far the best salesman I've ever done business with. Ask for Matt 1000% recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matt Barocas was very helpful from the minute i walked in he was super helpful thank you again for all of your help i will be back again to see you
Matt Barocas was very helpful from the minute i walked in he was super helpful thank you again for all of your help i will be back again to see you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew Barocas was great thank you so much for all of your help we will be back again to see you!!
Matthew Barocas was great thank you so much for all of your help we will be back again to see you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matt B was excellent great customer service. He always helps us every time we come back definitely check him out !
Matt B was excellent great customer service. He always helps us every time we come back definitely check him out !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew barocas was great thank you so much for all of the help I am very happy with my new truck and will be back for another
Matthew barocas was great thank you so much for all of the help I am very happy with my new truck and will be back for another
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
matthew barocas was so helpful we appreciate all of his hard work thank you we will be back to see you again
matthew barocas was so helpful we appreciate all of his hard work thank you we will be back to see you again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After dropped my Lincoln I could not get any news from it even if I called multiple times.They misdiagnosed the car.They wanted me to pay 2070usd. even if it is under extra warranty.I called my dealer they told me do not pay.My extra covered.By the way nicely I got mistreated your worker.I picked up my car and they told me they solved one out two problems and I realized that did not none of them still I had same problem.I went to another service that solved my problem and I did not pay. Questions if they knew they tried to trick me and that wanted money. If they did not know how they work in Lincoln. By the way they changed multiple things that was under cover still my car had problem.Why they changed if it did not solve the problem. I paid money 100usd.Like deductible .I want refund. Date April 26’2026 My name is Ozturk
After dropped my Lincoln I could not get any news from it even if I called multiple times.They misdiagnosed the car.They wanted me to pay 2070usd. even if it is under extra warranty.I called my dealer they told me do not pay.My extra covered.By the way nicely I got mistreated your worker.I picked up my car and they told me they solved one out two problems and I realized that did not none of them still I had same problem.I went to another service that solved my problem and I did not pay. Questions if they knew they tried to trick me and that wanted money. If they did not know how they work in Lincoln. By the way they changed multiple things that was under cover still my car had problem.Why they changed if it did not solve the problem. I paid money 100usd.Like deductible .I want refund. Date April 26’2026 My name is Ozturk
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your concerns. We sincerely apologize for the frustration you experienced during your service visit on April 26, 2026. We understand your disappointment regarding the communication, the diagnosis of your vehicle, the warranty coverage concerns, and the fact that your vehicle's issues were not resolved as expected. We are also sorry to hear that you felt mistreated during your interactions with our staff. We would like the opportunity to review your experience and address your concerns, including your request for reimbursement of the $100 deductible. We encourage you to contact our Service Director, John Hewitt, who would be happy to discuss the matter with you directly. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.
Matt Barocas has sold me multiple vehicles and every time he gets even better then the last thanks again Matt!
Matt Barocas has sold me multiple vehicles and every time he gets even better then the last thanks again Matt!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car