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Perillo BMW

(668 reviews)
Visit Perillo BMW
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 10:00am–8:00pm 7:00am–6:00pm
Tuesday 10:00am–8:00pm 7:00am–6:00pm
Wednesday 10:00am–8:00pm 7:00am–6:00pm
Thursday 10:00am–8:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (312) 448-9735 (312) 448-9735
Used (312) 273-6503 (312) 273-6503
Service (312) 635-7094 (312) 635-7094

Reviews

(668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perillo BMW from DealerRater.

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Very friendly staff.

Very friendly staff. Everything I asked for was taken care of. Was a pleasure doing business.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mike F at Perillo was great to work with, super helpful,

Mike F at Perillo was great to work with, super helpful, communicative, and personable. Loving the new car, thanks Mike!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership was very accommodating and met all of our

The dealership was very accommodating and met all of our requests. All employees were professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very unethical.

Very unethical. They didn’t disclose all BMW discounts that should go to the customer and pocketed it into their fat pockets. Never going there again. When I realized that there was $1550 BMW dealer contributions my sakes man said they business module is to keep it and not pass to customers! Greedy

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

ZERO STARS!

ZERO STARS! Perillo is engaging in unethical business practices! They sold us this car on 11/4 & did not disclose the open safety recall until we had given them $6k deposit and signed financing agreement with BMW financing. They put us off for 2 days promising the car would be fixed & that we couldn't take possession because BMW financing would not fund the loan because of the recall, we canceled the sale on 11/8 because they could not fix the safety recall. We're still waiting for our refund. As of today, the car is still for sale on their website & the safety recall has not been fixed. Do NOT buy this car VIN # WBAPK7C50BA821828 I have reported this to the office of the Illinois Attorney General and the Better Business Bureau in hopes of getting my refund.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great sales staff……knowledgable, informative and helpful.

Great sales staff……knowledgable, informative and helpful. Alan helped me find the exact BMW M4 I was looking for quickly and edficiently.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John was amazing Did everything as promised, Great

John was amazing Did everything as promised, Great Experience, Came to the House and went over everything, 2nd one in 3 months

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, knowledgeable, courteous sales and service

Professional, knowledgeable, courteous sales and service team. Excellent engagement and a fantastic vehicle, 4x 35i coupe suv

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Thanks to a terrific team, Peter and Chris in assisting me with the purchase of a beautiful BMW 4X 35i Coupe SUV. Perillo continues to be an excellent resource as this is my third BMW purchase from them, as well as professional and knowledgeable service the dealersip provides.

The explanation of the car was done very patiently for me

The explanation of the car was done very patiently for me by Anthony . I’m older and needed all the help I could get.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience in returning and receiving my new car.

Great experience in returning and receiving my new car. Quick,fast, and knowledgeable staff to make a pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.