Reviews
Everyone was welcoming and nice, Paul Singh was very
Everyone was welcoming and nice, Paul Singh was very knowledgeable and helpful Thanks Morristown Mercedes
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re delighted to hear that you had a welcoming and pleasant experience at Mercedes-Benz of Morristown. It’s wonderful to know that Paul Singh provided you with knowledgeable and helpful service—he’s truly dedicated to ensuring our customers have the best experience. We appreciate your support and look forward to assisting you again in the future. Thanks for choosing Mercedes-Benz of Morristown!
The Morristown Mercedes Benz Service Dept.
The Morristown Mercedes Benz Service Dept. is excellent especially advisor Troy Pais who is helpful and knowledgeable. It doesn’t matter a small problem or a big problem, Troy is always there to help me. I would recommend using this service dept. But I WOULD NOT recommend buying the car from Morristown Mercedes Benz because the sale people are not helpful. They don’t seem to care to sell you the cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re delighted to hear that you’ve had an excellent experience with the Mercedes-Benz of Morristown Service Department and that Troy Pais has been helpful and knowledgeable in assisting you with both small and big issues. Troy and our service team are dedicated to providing top-quality care, and we truly appreciate your recommendation. We’re sorry to hear that your experience with our sales team did not meet your expectations. Customer satisfaction is our top priority across all departments, and we value your input. If there’s anything we can do to improve your experience or address any concerns, we’d love the opportunity to assist you. Please feel free to reach out—we appreciate your business and the chance to serve you again in the future. Sincerely, Rob Bojarun 973-248-4929 rob@crestmont23.com
Ted, from parts and Paul, from service provided me with
Ted, from parts and Paul, from service provided me with excellent service. They were attentive and made sure I was taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Ted from Parts and Paul from Service provided you with excellent service at Mercedes-Benz of Morristown. Our team is dedicated to ensuring every customer is attentively cared for, and we’re glad they made your experience a great one. We appreciate your support and look forward to assisting you with all your Mercedes-Benz parts and service needs in the future! Let us know if there’s anything else we can do for you. Thanks for choosing Mercedes-Benz of Morristown!
Great service.
Great service. Easy to schedule an appointment. The wait time for the service to be completed was short.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that scheduling was easy and your service was completed quickly. We appreciate your support and look forward to serving you again!
Prompt, good service, excellent facility and we ease of
Prompt, good service, excellent facility and we ease of making appointments. Also liked the cell phone updates.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad you had a smooth experience with our service, facility, and appointment scheduling. It's great to hear you found the cell phone updates helpful. We look forward to serving you again!
I took my car to get work done.
I took my car to get work done., which i was told should be taken care of sooner than later. When Alex called he explained I didn’t need the job done. I appreciate the honesty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear that Alex provided you with honest and transparent advice regarding your car's service. We truly value integrity and always aim to offer the best recommendations for our customers. Thank you for choosing Mercedes-Benz of Morristown!
excellent service by Alex gave information and was
excellent service by Alex gave information and was attentive to cars needs and responded in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re thrilled to hear that Alex provided you with attentive and timely service. Ensuring your car's needs are met with excellent care is our priority. We look forward to serving you again at Mercedes-Benz of Morristown!
Alex & Mercedes Service of Morristown have always been
Alex & Mercedes Service of Morristown have always been professional during the 10 years I have used them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and continued trust over the past 10 years! We’re thrilled to hear that Alex and our team at Mercedes-Benz of Morristown have consistently provided you with professional service. We look forward to many more years of serving you!
Wonderful service experience.
Wonderful service experience. Courteous, thorough and professional. Many thanks Julio and your service team. As a long time customer, they are the best MB dealership in New Jersey.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and continued loyalty! We’re thrilled to hear that Julio and our service team provided you with courteous, thorough, and professional service. Your trust means a lot to us, and we’re honored to be your choice for Mercedes-Benz service in New Jersey. We look forward to serving you for many years to come!
Best service, best team!
Best service, best team! Troy - Excellent service man who knows his job very well! Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that Troy provided you with excellent service and showcased his expertise. It's always our goal to deliver top-notch customer care, and we're glad Troy made such a positive impression. We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Mercedes-Benz of Morristown!