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Metro Honda

(3,495 reviews)
Visit Metro Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed

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New (201) 581-6983 (201) 581-6983
Used (833) 547-6048 (833) 547-6048
Service (833) 382-1650 (833) 382-1650

Inventory

See all 336 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2020.
The Jersey Shore's Premier Honda Dealership!
We are a Proud Member of the Toms River Community.

Metro Honda is not your average dealership. We offer everything good you would expect and then a whole lot more. We make it easy for you to find an exciting new vehicle pay the lowest published price secure instant auto financing and access service and parts quickly and affordably. We even offer a VIP Advantage Program for added benefits. Many people from Bayonne Newark Hoboken Staten Island and Manhattan have made Metro Honda their dealership of choice and we would love to work with you as well.
The Jersey Shore's #1 Honda Dealership!

Service center

Phone number (833) 382-1650

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Honda from DealerRater.

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They advertise cars on cars.

They advertise cars on cars.com and email they have the car when asked but it actually has been sold a long time ago seen through carfax. Many email silence periods for days. Only when asked directly for specifics on the car they say it was sold. I did check their site and could not find it after the initial contact though. They obviously know it's not available but continue to post it. I asked about additional fees numerous times and they would not answer. I checked better buisness bureau and they have 3 pages of complaints most unresolved or not to customer satisfaction. Other than that they seemed cordial through email when they responded.

They advertise cars on cars.

They advertise cars on cars.com and email they have the car when asked but it actually has been sold a long time ago seen through carfax. Many email silence periods for days. Only when asked directly for specifics on the car they say it was sold. I did check their site and could not find it after the initial contact though. They obviously know it's not available but continue to post it. I asked about additional fees numerous times and they would not answer. I checked better buisness bureau and they have 3 pages of complaints most unresolved or not to customer satisfaction. Other than that they seemed cordial through email when they responded.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Sincerely, The Team at Metro Honda

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I would highly recommend anyone to go to metro Honda they

I would highly recommend anyone to go to metro Honda they are the best there . They are the most nicely people and very helpful that you will ever meet .

I would highly recommend anyone to go to metro Honda they

I would highly recommend anyone to go to metro Honda they are the best there . They are the most nicely people and very helpful that you will ever meet .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback, Michal! We appreciate your recommendation and are glad that you had such a positive experience at Metro Honda [Jersey City, NJ]. Our team is dedicated to providing excellent service and support. We look forward to welcoming you back next time. Sincerely, The Team at Metro Honda

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I have been getting service at this dealership since

I have been getting service at this dealership since 2022. I stopped by November 2024 as the A/C was blowing hot air. I was told the service performed was to replace the condenser under warranty. I stopped by again in May 2025 for the same issue. This time I was told the service performed was to replace the compressor under warranty. I called this past Monday June 2nd to speak with the service manager and schedule a service appointment for same issue. I was told the service manager is "too busy to come to the phone". Appointment made for Wednesday the 4th at 12:30pm. I showed up on time and spoke with Rachel in service. I explained this is my 3rd time for this same issue. I was told a diagnostic would be done and I stated I would wait. At about 1:10 pm I was told the condenser has a leak but it is "too late in the day and the tech wont have enough time to do the service". I was asked if I can you leave the car or bring it back 1st thing in the morning? I stated I will leave the car. The next morning around 11:10am Rachel calls me and tells me the tech has sealed the leak and recharged the A/C system. She also stated that tech told her this issue may happen again. She also stated that since the dealership has replaced the warranty items, they will not replace them again. I was given the option of leaving my car for another day for further diagnosis. I stated It is just past 11 am and there is time to check whatever needs to be checked today. She said let me talk to the tech and call you back. The callback I received was basically the car is ready, and I have the key when you are ready to pick it up. I picked up the vehicle and to further push my patience I had some spare change under the armrest and that was taken. It's not the amount it's the principle. This situation has me feeling a few things: 1) It's under warranty "we are not making money off this customer". 2) How is 1 pm in the day " too late to do a service?" 3) If it was an associate's vehicle it would have been taken care of 100% by at least the second visit. 4) Don't leave anything in your vehicle you don't mind losing. What happened to "do it right the first time" and or customer satisfaction is top priority?

I have been getting service at this dealership since

I have been getting service at this dealership since 2022. I stopped by November 2024 as the A/C was blowing hot air. I was told the service performed was to replace the condenser under warranty. I stopped by again in May 2025 for the same issue. This time I was told the service performed was to replace the compressor under warranty. I called this past Monday June 2nd to speak with the service manager and schedule a service appointment for same issue. I was told the service manager is "too busy to come to the phone". Appointment made for Wednesday the 4th at 12:30pm. I showed up on time and spoke with Rachel in service. I explained this is my 3rd time for this same issue. I was told a diagnostic would be done and I stated I would wait. At about 1:10 pm I was told the condenser has a leak but it is "too late in the day and the tech wont have enough time to do the service". I was asked if I can you leave the car or bring it back 1st thing in the morning? I stated I will leave the car. The next morning around 11:10am Rachel calls me and tells me the tech has sealed the leak and recharged the A/C system. She also stated that tech told her this issue may happen again. She also stated that since the dealership has replaced the warranty items, they will not replace them again. I was given the option of leaving my car for another day for further diagnosis. I stated It is just past 11 am and there is time to check whatever needs to be checked today. She said let me talk to the tech and call you back. The callback I received was basically the car is ready, and I have the key when you are ready to pick it up. I picked up the vehicle and to further push my patience I had some spare change under the armrest and that was taken. It's not the amount it's the principle. This situation has me feeling a few things: 1) It's under warranty "we are not making money off this customer". 2) How is 1 pm in the day " too late to do a service?" 3) If it was an associate's vehicle it would have been taken care of 100% by at least the second visit. 4) Don't leave anything in your vehicle you don't mind losing. What happened to "do it right the first time" and or customer satisfaction is top priority?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We would like the opportunity to speak with you directly regarding your experience.

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Very Helpful and Honest staff.

Very Helpful and Honest staff. We had come in with an issue from a different dealer for our lease and they helped us get a great deal and were honest with us about what to avoid and what to do. They won a customer for life.

Very Helpful and Honest staff.

Very Helpful and Honest staff. We had come in with an issue from a different dealer for our lease and they helped us get a great deal and were honest with us about what to avoid and what to do. They won a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Sameh! We’re thrilled to hear that you had a positive experience at Metro Honda [Jersey City, NJ]. Our team strives to provide honest and helpful service, and we’re glad that we could assist you with your lease issue. We look forward to having you as a customer for life! Don’t hesitate to reach out to us for any future needs. Sincerely, The Team at Metro Honda

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Good customer service ,not time consuming,direct to the

Good customer service ,not time consuming,direct to the point,they listen to my needs no hidden fees, I recommend it to My friend and relatives,experience is absolutely amazing

Good customer service ,not time consuming,direct to the

Good customer service ,not time consuming,direct to the point,they listen to my needs no hidden fees, I recommend it to My friend and relatives,experience is absolutely amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Metro Honda [Jersey City, NJ]. It's great to know that our team was able to meet your needs efficiently and transparently. We truly appreciate your recommendations and look forward to serving you and your friends and relatives in the future! Sincerely, The Team at Metro Honda

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It was refreshing how eager and genuinely kind Shawn was.

It was refreshing how eager and genuinely kind Shawn was. He made it his mission to help me find my perfect car. The whole experience at Metro Honda was a pleasant one.

It was refreshing how eager and genuinely kind Shawn was.

It was refreshing how eager and genuinely kind Shawn was. He made it his mission to help me find my perfect car. The whole experience at Metro Honda was a pleasant one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Shawn provided you with such a positive and supportive experience while helping you find your perfect car at Metro Honda [Jersey City, NJ]. The team appreciates your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Team at Metro Honda

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Jesse worked very hard to get my vehicle financed and

Jesse worked very hard to get my vehicle financed and did! I’m very grateful!

Jesse worked very hard to get my vehicle financed and

Jesse worked very hard to get my vehicle financed and did! I’m very grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Jesse worked hard to help you get your vehicle financed. At Metro Honda [Jersey City, NJ], we strive to provide the best service possible, and it's great to know that you felt supported throughout the process. We appreciate your gratitude and look forward to seeing you again! Sincerely, The Team at Metro Honda

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Our sales person Anthony was very a accommodating And

Our sales person Anthony was very a accommodating And understood what I need were in buying a SUV.

Our sales person Anthony was very a accommodating And

Our sales person Anthony was very a accommodating And understood what I need were in buying a SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that Anthony was able to accommodate your needs while helping you find an SUV at Metro Honda [Jersey City, NJ]. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, The Team at Metro Honda

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I had a great experience with the dealership.

I had a great experience with the dealership. Metro Honda makes car buying a breeze. All the sales reps are professional, kind and patient. I truly appreciate how they go over and beyond to make customers feel valued.

I had a great experience with the dealership.

I had a great experience with the dealership. Metro Honda makes car buying a breeze. All the sales reps are professional, kind and patient. I truly appreciate how they go over and beyond to make customers feel valued.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Metro Honda [Jersey City, NJ]. Our team takes pride in providing a professional and welcoming environment, so it’s rewarding to know that you felt valued. We look forward to assisting you again in the future! Sincerely, The Team at Metro Honda

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The people were friendly and the service was great.

The people were friendly and the service was great. Anthony was patient and along with the manager, they did their best to help me.

The people were friendly and the service was great.

The people were friendly and the service was great. Anthony was patient and along with the manager, they did their best to help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Marie, for your wonderful review! We're thrilled to hear that you found our team friendly and that Anthony, along with the manager, provided you with great service. We pride ourselves on assisting our customers to the best of our ability. We hope to see you again at Metro Honda [Jersey City, NJ]! Sincerely, The Team at Metro Honda

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