Reviews
Great Service !!!!
Chris Irving gave me amazing client service. It was my 1st car buying experience and he exceeded beyond my expectations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luis, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt that Chris and the sales team went above and beyond to help out with your purchase. I hope you enjoy your new car. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. If you have any further needs, please come back to see us. Sincerely, Jackie Webb, Sales Manager - jackie@webbchevy.com
knowledgeable polite staff
your staff solved the problem of the engine light problem, but did not find the problem of why the my truck chokes when I try to apply more power, my truck still runs bad the same way when I brought the truck in on this past Friday. I'm wondering if could be the fuel injection, tune-up I don't know. I need to arrange to bring my truck back in to be checked out.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, I'm sorry to hear your truck is still having the same issue as when you first brought it in. We would be happy to speak with you and arrange another service appointment. Please contact me at your convenience to further discuss your visit in greater detail. Best Regards, Jackie Webb, Sales Manager - 888.203.2047 - jackie@webbchevy.com
Always satisfied!
I'm always satisfied with my services at Webb. I had a scheduled appointment and was taken care of quickly. My wait time was as expected. Additional services were recommended but not forced. When I leave Webb, I am never disappointed.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yvette, we appreciate this review! I'm glad to hear you are always satisfied with the service you receive at our dealership. We strive to provide our customers with the utmost respect and professionalism. We hope to have the pleasure of working with you again in the future. Make sure to follow us on Facebook and Twitter for current offers and promotions. Best, Jackie Webb, Sales Manager - jackie@webbchevy.com
great service
I was there in your service department to have my power windows repaired. The part had to be ordered. Scott was very helpful and informative as was Mitch. Mitch would be an excellent salesperson I will soon be in the market for a new vehicle. I was not considering a Chevy, but after my discussion with Mitch, I am seriously considering either the Equinox or the Impala.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regina, we thank you for 5-star review! I'm pleased to hear that both Scott and Mitch were very helpful and informative. We strive to provide our customers with exceptional service! We appreciate your business and look forward to working with you again in the future. Best Regards, Jackie Webb, Sales Manager - jackie@webbchevy.com
Better Service
This experience was 10 times better than the last one. The customer service rep was friendly, quick, and no appointment was needed!!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cassandra, I'm glad to hear you had a great experience during your most recent visit to our Service Department. I'm pleased your service advisor provided you with a friendly and efficient experience. I do apologize if your past experiences have not been up to par. If you'd like to further discuss your prior visits, please feel free to contact me at your earliest convenience. Best Regards, Jackie Webb, Sales Manager - 888.203.2047 - jackie@webbchevy.com
Excellent
Roberto was very friendly as he always is. Made sure everything was taken care of checked for any recalls and explained what was done when my car was ready. Not everyone there does that. Thank you...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this 5-star review, Richard! Roberto is truly an asset to our team, and I'm glad to hear you enjoyed working with him. We strive to provide our customers with the utmost respect and professionalism. We hope to have the pleasure of working with you again in the future. Make sure to follow us on Facebook and Twitter! Jackie Webb, Sales Manager - jackie@webbchevy.com
gets the job done right
love the fact that I don't have to worry about finding a way home, they offer local pick up service for me, which relieves a lot of stress
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this review, Stacy! I'm pleased to hear you enjoy your local pick up service, which relieves your stress. We work hard to provide our customers with smooth and enjoyable visits to the dealership. We hope to see you again soon! Best Regards, Jackie Webb, Sales Manager - jackie@webbchevy.com
Great service & employees
Roberto Mendoza was excellent in my first visit to your service department. I hope that all your employees have the same professionalism & are just as courtesy as he was. I definitely will continue my business with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this excellent review, Anthony! I'm pleased to hear that Roberto was excellent during your first service visit. We strive to provide our customers with exceptional experiences! We look forward to working with you again in the future. Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jackie Webb, Sales Manager - jackie@webbchevy.com
Great Service Experience
At the time I arrived the check in area seemed to be really busy and Josh was alone, but Brace, the Service Manager stepped out his office and helped out where he was needed. He promised me a wait time that was almost accurate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tamara, we thank you for this 5-star review! I'm pleased to hear Brace, our Service Manager, stepped out of his office and assisted you. We strive to provide our customers with timely yet efficient service. We hope to have the pleasure of working with you again in the future. Be sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jackie Webb, Sales Manager - jackie@webbchevy.com
great service, courteous and professional salesman
The salesman Gerard Laud was very helpful and knowledgeable about the Silverado I was interested in. He was very courteous, professional and seem to be honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Anthony! It's great to hear that Gerard was very helpful and knowledgeable and the Silverado you were interested in. We strive to provide our customers with the utmost respect and professionalism! We hope to see you again for your future car buying and service needs. Happy driving! Jackie Webb, Sales Manager - jackie@webbchevy.com