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Jack Daniels Audi of Upper Saddle River

(981 reviews)
Visit Jack Daniels Audi of Upper Saddle River
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 356-3721 (855) 356-3721
Used (855) 356-3744 (855) 356-3744
Service (888) 811-4021 (888) 811-4021

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Upper Saddle River from DealerRater.

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Derek is amazing! Best sales person I’ve had the pleasure...

Derek is amazing! Best sales person I’ve had the pleasure to work with. He’s so friendly and knowledgeable! I told him exactly what I was looking for and he knew the best fit for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Audi of Upper Saddle River has excellent customer staff....

Audi of Upper Saddle River has excellent customer staff. Along with excellent customer staff, the entire sales department was extremely helpful to my family and I while giving me an excellent price for my new Q7.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ava, Carlos and Shawn were great. They were very Helpful...

Ava, Carlos and Shawn were great. They were very Helpful and very pleasant to deal with. It was overall a very Smooth process and I will certainly recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealership made it very easy to swap my car out of its...

Dealership made it very easy to swap my car out of its lease 5 months early. The whole transaction was very simple and efficient. Peter Cassino did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazingly smooth overall experience at Jack Daniels Audi,...

Amazingly smooth overall experience at Jack Daniels Audi, from the time my husband and I walked in to delivery of our new vehicle. Ariel, Matt and Adam were awesome. If you are in the market for an Audi this location is it. I was dreading the buying car experience and have a new outlook thanks to this awesome team. Thank you for all your help Ariel, Matt and Adam!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pete make the buying process so easy! I live in Delaware...

Pete make the buying process so easy! I live in Delaware and it is not always easy to buy a car out of state. I was in a rush to get in and out but Pete made the process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brandon Mallis was excellent to work with. I took my time...

Brandon Mallis was excellent to work with. I took my time making my decision over many weeks and he worked with me throughout, helping me to find the right vehicle and go through my decision process. Knowledgeable, courteous, and down to earth. Everyone at Jack Daniels were a pleasure to work with. Thanks Brandon and the JD team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike is great! He helped me get the price I was looking...

Mike is great! He helped me get the price I was looking for and is super open. Wants to make sure you leave happy and will do whatever he can to make it happen. Very helpful and I’d highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Both Mike and Carlos did an exceptional job helping us....

Both Mike and Carlos did an exceptional job helping us. We leased an Audit Q7 and they went above and beyond for us. They helped answer all of your questions and they worked hard to get us the best price. Would highly recommend them both. They are on it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Leasing my new 2020 Audi A4 from Spiro Milliaressis and...

Leasing my new 2020 Audi A4 from Spiro Milliaressis and Jack Daniels Audi was a seamless experience. Spiro was very accommodating and went above and beyond to find me the perfect A4. Upon delivery, the car was ready and Adam Zabrocki, Finance Manager was very thorough with all the paperwork. If you’re in the market for a new or pre-owned Audi, I highly suggest you contact Spiro at Jack Daniels Audi of Upper Saddle River.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.