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Route 23 Honda

(4,032 reviews)
Visit Route 23 Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 4 awards
2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 832-6038 (888) 832-6038
Used (888) 832-6409 (888) 832-6409
Service (888) 832-6506 (888) 832-6506

Reviews

(4,032 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Honda from DealerRater.

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A great new car experience

Our experience with David Yoon in sales was so positive, that we returned a month later when our second lease was up. We got a great deal on the new car, and the buying process was smooth and easy. We would highly recommend David and Route 23 Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with David. Thank you for taking the time to write us a great review and for your willingness to recommend us to others. We appreciate your business and wish you many safe miles in your new vehicle!

Now onto my fourth Honda!

I tried to leave to see what else was out there -- but why did I do that!? All the Honda's I have owed have been super solid. A solid car starts with a solid beginning. Leasing my fourth car, I was introduced to Chad Sanders from Linda Sung. Linda kept in touch with me during the Summer and answered all the questions I had. When it was go time, Chad was funny, polite, and made the leasing experience less painful than it should've been. He listened to all my needs and requests and met each of them. Thanks Chad, - will see you in three years time. Champagne all around!? Special thanks to Linda, Louis, and Steve Souh - awesome meeting such friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Chad, Linda and the rest of our team. We appreciate your business and are pleased to hear that you are a happy Honda customer! We look forward to seeing you in 3 years, but until then, we wish you many safe miles in your new vehicle!

Oil change

Great service and fast delivery. It was busy when I got there but it was done in a orderly fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with our service department. Thank you for taking the time to write us a great review. We appreciate your business and hope to see you again in the future!

Great leasing experience

Leased a 2019 CR-V at Route 23 Honda today. Dino was an informative, helpful and knowledgeable salesperson. He made the lease transaction easy and stress-free. Steve in the business office was also a pleasure to work with. If you are shopping for a Honda, Route 23 Honda is the dealership for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2019 Honda CRV! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dino and Steve. We look forward to seeing you again in the future, but until then, drive safely and enjoy your new vehicle!

2019Honda Civic Evaluaion Leasem

Patrick Healy was patient , efficient and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Patrick. We appreciate your business and wish you the best!

Car brought in for recall and service

Very professional operation. Service department was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service department. We appreciate your business and wish you the best!

Excellent service and amazing experience!

Just leased the 2019 CRV EXL and had the pleasure of working with Mr. Beli Cecunjanin. Beli made this experience so enjoyable!! I appreciate his patience and professionalism. Thanks for everything!! We love our new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2019 Honda CRV EXL! It is our pleasure to hear about your positive experience with Beli. Thank you for taking the time to write us a great review. We appreciate your business and wish you many safe miles in your new vehicle!

My 4th Lease in this dealership

This is my 4th lease with the Honda dealership in pompton plains. I wouldn't be back so many times if I didn't have a top-rated experience. Chad was the best! Most of the deal was done over the phone, and texting. By the time I actually went to the dealership, I was in my car within an hour! I would recommend anyone looking to buy or lease a Honda to go here first and ask for Chad! You won't be sorry! Thank you Chad and your wonderful colleagues for putting me in my brand new car! I love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your loyalty and repeat business. We appreciate your willingness to recommend us to others and are pleased to hear about your positive experience with Chad. Please drive safely and come back to see us again!

Very Satisfied Customer

My service representative was Sole. She was friendly, efficient, and thorough with her explanations of the services needed on my vehicle. She helped me understand how I could apply my discount coupon to my service that day. When the service was complete, and it was time for my complimentary car wash, she discovered that the car wash crew was in a meeting so she personally took the car through the wash herself and drove the clean vehicle out to meet me in the parking lot. That's service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Sole. We appreciate your business and wish you the best!

Awesome

Awesome experience...Galen is the guy to meet. Real professionals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Galen. We appreciate your business and wish you the best!