Joe Heidt Motors Hours
At Joe Heidt VW, we take care of our neighbors searching for a Ramsey & NYC VW dealership. Luckily we have an incredible selection of new & used New York Volkswagen cars & SUVs to choose from. Come test drive the ever popular VW Passat today! We also carry the new & sleek Jetta and the timeless Beetle in NYC. Our dealership, serving Ramsey, offers amazing dealer specials and can get you a quick quote in minutes.
Visit Joe Heidt Volkswagen serving our NYC Volkswagen car buyers. You can always schedule service or order parts for your own New York Volkswagen car or SUV. Contact us at anytime! We hope to prove to you that we take our customers
"Buy Right from Joe Heidt!"
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I've been to several VW locations and this place might be my favorite! This dealership was top notch! Dylan was great. I was able to leave Joe Heidt Volkswagen... feeling like I was not just another random sale for them. He were personable, friendly and treated me with respect. Dylan took the time to give me all of my options and was never pushy. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting my phone to the car. He was so helpful from start to finish. He went above and beyond and made the whole process a lot easier. I couldn't recommend the dealership and him more!
They took advantage of us, and now we ended up paying for their mistakes. Very unprofessional. Salesperson lied to our face, that he never heard anything... from us. After signing the deal they don't care about you anymore. Will never lease a car from joe heidt vw.
I had a great experience. My sales person , Richard Song was amazing. I would recommend him to all my friend He took care of all my questions and worked... really hard to work with me in the price of the car!! And my daughter loves her “new” car!!!
I wouldn't recommend their certified preowned cars. I purchased a passat from them and when we took it to be inspected we were told it barely passed inspection... and needed new tires. Had I known that the car needed new tires I would not have purchased it! The inspection station said it was below the requirement for certified cars and said in all his years in the inspection business he has never seen a certified preowned with tires with that little tread and was surprised they even let it off the lot that way. I should have know not to put any stock into their preowned BS when I had to have them change the windshield wipers that were supposedly changed also. Lesson learned, don't trust ANY used car salesman even if it's at a dealer. I will never purchased a car from them again.
Bought two cars from this place. David and Nick are great. Loved it until problem occurred. I'm so disappointed. Had to tow the car twice because the control... light Low Oil Pressure came on, and I was tool that it was because there was o low oil level, which is not true. I need to have extra oil with me, but it the same control light comes on, it's not save to drive the car has 39,000 mil and the problem was because it was due for 40000 service which they charged me for $700. Scared to go out of town at this point. Have to have it checked privately to see what's causing it. Never got follow up call or email for service eval.
I leased a 2018 Atlas and the AC stopped working with 400 miles on the vehicle. It took the dealer 6 weeks to repair it and I eventually got VW to replace... it. Not once did anyone from management call/check in. When the replacement was ready, made an appointment to pick it up and had to wait 45 minutes as the salesperson I made the appointment with was out on a test drive - no one else offered any assistance. I would strongly recommend another VW dealer as this dealer is very poorly run!
Negative one star would be too high a rating. I took my VW in for a recall on the airbag igniter. I asked about the airbag light on the dash that was... on when I picked it up and they said I has a faulty airbag and gave me an $1,100 estimate. Took the car to my local mechanic and noticed the horn and steering wheel controls all had stopped working since Joe Heidt touched my car (obvious sign of a problem with the clock spring that the airbag plugs into. Went back to Joe Heidt and was told the airbag is now OK, but the clock spring needs to be replaced for $500 and it was all merely a coincidence that the problem occurred when they touched the clock spring. I will never go there again and will continue to badmouth them every chance I get.
I went in for a recalled airbag. Left with an $1100 estimate for a new airbag. Went to my local mechanic to discuss work done by Joe Hedt. Went back... to dealer again to discuss what my mechanic said, was told the $1100 repair wasn't needed, but I needed a new $500 repair for something directly related to the recall work that coincidentally broke the same moment they did the the recall work. I will never go there again and will continue to badmouth them every chance I get.
My new Atlas with 400 miles was in their service dept for 6 weeks! They could not fix the AC - 400 miles! I eventually got VW of America to replace the... car. Not one manager ever called to apologize for the inconvenience...NEVER. I scheduled an appointment to swap the car - and was made to wait another 35 minutes. Go to Jack Daniels or Crestmont - save yourself the aggregation that I experienced!
I have purchased and/or leased many cars over the years, but this dealership was by far one of the best to deal with. From the sales person to the Business... Manager to the Service Manager, everyone was professional and a pleasure to deal with. Negotiating a price was not tedious as in other dealerships, and within a. reasonable period of time we came to terms. No hyper sales person, no manager pushing for an immediate answer, no silly statements or pressure to close. Great place to do business