Reviews
I bought my first BMW through Prestige, through...
I bought my first BMW through Prestige, through Christoper Lin. I am very happy with the service I received. I worked with Chris over the phone and through email and he got right back to me with answers to every question I asked. Everyone in this office was very friendly to me and my family. I would definitely purchase another BMW through this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was the best car buying experience I have ever had....
It was the best car buying experience I have ever had. Everyone I worked with was pleasant. Everything went smoothly. Plus they worked out a great deal for me. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony Polisena is extremely professional (no pressure...
Anthony Polisena is extremely professional (no pressure or games).The entire staff makes the required paperwork transactions fast and easy. This is the second car I have purchased from Prestige BMW and I highly recommend this dealer as they also have an excellent service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luis Valencia was very professional. This is my first new...
Luis Valencia was very professional. This is my first new car that I purchased and it was a great experience because I didn't feel pressured at all and he explained to me any little detail from the business transaction to car options. Luis Valencia took his time to walk me through the whole process. I highly recommended this dealership because they satisfied the customers needs and they have excellent customer service skills.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the extraordinary buying experience; we...
Thank you for the extraordinary buying experience; we really love our BMW. I highly recommend this dealership if you are in the market looking for a BMW. Thank you again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Erik was an absolute pleasure. My wife and I...
Working with Erik was an absolute pleasure. My wife and I came in for a test drive of the X3 and X5 and were not only pleased with the cars but with the sales experience as a whole. Erik did an excellent job helping us find the car that would fit us best, going through the options and most importantly making us feel comfortable with our decision. Due to some situations with our existing car we didn't drive out of the dealership with a new BMW, but once we get it taken care of Erik will be the first person I call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Poor customer service
We liked a certified pre-owned car at this dealership and were ready to make a deal if the price could be negotiated within our price range. I had a blank check to pay for the full amount on the spot. Enters the Sales Manager into picture who refused to negotiate at all and took great care to ensure that we felt unwelcome !!! No prize for guessing why. The next day I realized that the price was reduced and was within my price range. I called my salesman who was unaware that the price had dropped and promised to call me back soon. Two days later I got a call to let me know that the car was sold. I am definitely not visiting this dealership again.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I would like you to know that my experience with your dealership has been nothing short of Outstanding. With special thanks to Mrs Anna Marie Piserchia, one of your service managers, my car was fixed, fixed economically, and I was on my way. Mrs Piserchia took the time to investigated additional warranties that I was not aware of and explored every possible alternative. A former Ramsey resident, I now make my home in Fort Lauderdale, Florida. It is reassuring that there is a dependable dealership with people like Mrs. Piserchia that I can count on when I visit the area every year. Again, my thanks to all of the staff and Anna Marie!
Cuts, efficient, friendly, accurate, transparent...
Cuts, efficient, friendly, accurate, transparent negotiation, definitely my next purchase will be in this diler, recommend it to all my friends, thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best car buying experience ever. Prestige came...
I had the best car buying experience ever. Prestige came highly recommended and Lori Asserson was the greatest! I will definitely be a repeat buyer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erik Valentin knows what good old fashioned customer...
Erik Valentin knows what good old fashioned customer service means. His ability to satisfy customer needs while sincerely caring about his co-workers and their work environment, demonstrates a strong work ethic and passion for greatness. Being a gentleman is natural for him. To me, it was refreshing. I hope he's contagious. All customers should experience an Erik Valentin.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car