Prestige Toyota of Ramsey

The service dept. is extremely responsive, professional and friendly. They keep you informed during the time you are waiting. You can get a real person on the phone, which is very unusual in this day and age

Fast and professional service. Nice and consumer friendly personnel. 25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum

Great service with a smile, as always! Mandating 25 words per survey will discourage honest participation. What is the point of having 25 word minimum - looks l ike whomever is conducting this survey does not want people to participate

Very nice experience purchasing my daughter's 1st car. Shelton was respectful and worked hard for us. I would definitely make another purchase from Prestige.

Prestige Toyota mechanic suggested a wheel alignment at a cost of $179.95+, which my vehicle did not show any signs of needing (no pulling or drifting), so I declined the repair. Private mechanic inspection - NO WHEEL ALIGNMENT necessary, all was fine as presumed. In addition, an oil drain plug shield was noted as missing on their multiple page report, but was never verbally mentioned by any representative and was never offered to be replaced?!!!

Excellent! Have been purchasing vehicles through Prestige for years. They go over and above to help you from the minute you walk through the door!

It’s the place I do not recommend to go they sale lies,service s is very poor when I try to use the warranty very bad

very good initial response, very good follow up, can't tell yet about how good the repair decisions in regular driving were but they seem fine

I'm a foreigner and it was my first visit, so I was a little bit nervous. But he was very kind, informative, responsive. He made my day. Thank you.

After visiting the East Coast Toyota in Rutherford, Prestige was a breath of relief. East Coast told me my brakes were fine just a bit rusted and I needed to drive it more. When I called the next day to tell them there was still an issue, the guys told me my rotor were "jacked up" and I needed new ones at $100 each plus labor. Pete at Prestige said the rotors were divited possibly from road salt and they replaced them under warranty since the car is a 2019 with only 12,000 miles. I would definitely recommend this Toyota branch and will visit it if ever in NJ and need again. Thank you Pete!