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Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.7
546 lifetime reviews. Includes reviews of Ramsey INFINITI from DealerRater.com
  • Best of the best

    I will be a repeat customer and will recommend anyone I know to purchase from Ramsey Infiniti for their next car purchase, see Matt...


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    I will be a repeat customer and will recommend anyone I know to purchase from Ramsey Infiniti for their next car purchase, see Matt...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • It was a pleasure to work with you Ken!!!!
    May 20, 2017

    Where do I start! It was a pleasure to work with you. This has been a four month journey back and forth with you providing me in detail the best ...


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    Where do I start! It was a pleasure to work with you. This has been a four month journey back and forth with you providing me in detail the best options I should go with. Not once did I feel you were trying to get over on me as I have experienced before with other salesmen. I appreciate the work you put in to make this happen. I am glad I made the decision I made with your help. I will be back, my wife will be looking for a car next year. Thanks again for everything!!!!! Shakir Alikhan

    Does recommend this dealer

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  • Ramsey Infiniti xxxx At Its Best!
    May 8, 2017

    Do not deal with Ramsey Infiniti. First make sure you do a background check on them and you'll find they have been investigated by the Attorney Ge...

    Ramsey INFINITI

    Ramsey INFINITI said on 05/13/2017 10:32 AM (Private Message) Anthony contacted me and we spoke at length. He visited the store Wednesday, May 1...

    Ramsey INFINITI

    PRIVATE RESPONSE (MAY 8, 2017): We believe this review to be from Anthony Italiano. If this is the case, we ask Mr. Italiano to contact us. The ...


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    Do not deal with Ramsey Infiniti. First make sure you do a background check on them and you'll find they have been investigated by the Attorney Generals Office in 2 different states for misleading customers and deceptive business tactics. They are still doing it to this date. Not to mention they are contacting Infiniti Corporate and placing false sales reports to them called RDRs. The whole place is a scam, they will give you low ball figures that they have no intention of honoring just to get credit for a sale. Went into the dealership on the last day of the month for a QX60, immediately they give me some out of the world figure that they knew I was going to reject. Mysteriously they present me an office that was $150 a month low in lease payments, impossible! So that's were they deception started. They made up a BS figure for the sole reason they had no intentions of selling the car but just to get me to sigh the sales order and steal the $500 deposit. So leaving there they made an appointment and lied about the pickup date of the car from Monday to Tuesday. So called them on Monday, there were no problems, called them on Tuesday 2 different times as far as 2 hours until 4 pm when they were supposed to pick me up. Mind you that less than 2 hours to go, i call they dont tell us anything, the sales person Willie is even getting directions from us. At first he doesnt want directions so suspicious already there. So 3 MINUTES into the delivery date we're still at home and mysteriously we get a call from Ramsey. Now they are saying in the last 3 minutes of picking up the car they want another $6 grand. They stole a $500 deposit until this day have not seen back, they RDR'd the car to Infiniti so to Infiniti they say I own the car when I havent picked it up. So they never had the car to begin with, they sold a car from a dealership from NY, which when we called the female manager said the same car that I gave the VIN # to was already sole the first week in April. Had our legal department call the next day, and mysteroriously the same car was now in my name. So this only means Both Ramsey Infiniti and the NY Infiniti are playing the same dirty RDR scam to Nissan of reporting cars to get money from the manufacturer. They have already been reported to Nissan about their RDR scam, now if we dont get our mpney back in the next 48 hours we are proceeding with our attornies to go right to the Dept of Consumer Affairs in Newark and start another investigation against them.

    Does not recommend this dealer
    Ramsey INFINITI

    Ramsey INFINITI said on 05/13/2017 10:32 AM (Private Message) Anthony contacted me and we spoke at length. He visited the store Wednesday, May 10th, to pick up his refund check as promised. Anthony agreed to remove this review after the check clears his bank. Thank you for the opportunity to address your concerns and allegations. In the future, if an Infiniti is your vehicle of choice, please contact me directly and I give you my word I will go above and beyond to earn your business at our store.

    Ramsey INFINITI

    PRIVATE RESPONSE (MAY 8, 2017): We believe this review to be from Anthony Italiano. If this is the case, we ask Mr. Italiano to contact us. The phone numbers he left at the dealership and on his credit application are disconnected. He also did not provide an email address during his visit. We do have a $500.00 refund check for Anthony. His review is not accurate with untruthful allegations against us, another store and Infiniti of North America.We did work an aggressive deal for Anthony during his visit. He did not advise us at write up that his credit is sub-prime with FICO scores at 618 and 617 with Trans Union and Experian respectively. This scored his approval as a Tier-8 with Infiniti Financial Services, not the Tier 1-3 credit rating as he indicated to us when his deal was made. Anthony has a copy of his signed buyer's order indicating, "SUBJECT TO PRIMARY LENDER APPROVAL" clearly computer printed with his lease terms.Anthony called into our store as we were providing him a ride from his home in Morris Plains at which time we were able to advise him of the approval which was the honest, forthright thing to do. The vehicle he chose is still at our dealership with matching VIN. We hoped to reach a mutual agreement on his lease terms despite a Tier-8 approval, however we have not been given that opportunity.If Anthony views this, I ask that he contact me directly at (201) 327-5122. I spoke to you on April 29th and, candidly, I deserve the opportunity to review your approved terms and assist you to the best of my ability despite this approval set-back. Your accusations are without merit. When we talk, I will address them in more detail.PRIVATE RESPONSE: (May 10, 2017): Anthony Italiano read our response, visited our store to pick up his refund check. We spoke at length to address his allegations against our store, another store and INFINITI USA. Anthony Italiano appeared satisfied with the corrected information and confirmed his credit score would have created a higher interest approval than a well-qualified buyer would receive. We appreciate the opportunity to rectify this situation. Anthony did provide us with another phone number on May 10, 2017 which is now disconnected.ScammedByRamseyInfiniti has read this message


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About Our Dealership

Dealer on Cars.com since April 2009

Welcome to Ramsey INFINITI, a member of the Ramsey Auto Group, and your source for NJ INFINITI vehicles. Ramsey INFINITI has one of Northern New Jersey?s largest selections of New INFINITI models, Used INFINITIs and Certified Pre-Owned INFINITI vehicles from Sedans to Coupes to SUVs. For years, we have been providing high quality INFINITI Sales, INFINITI Service, INFINITI Parts and INFINITI Financing to our customers from all across the NY, NJ, CT tri-state area.

"It is our goal to provide you with an excellent purchase and ownership experience."