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|Sales||9:00 AM - 8:00 PM|
|Service||7:00 AM - 6:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
I recently bought a used 2004 Jeep Liberty from a used auto lot. I took it to teetorboro Jeep for a once over, fixes on two recalls and a minor re...
I recently bought a used 2004 Jeep Liberty from a used auto lot. I took it to teetorboro Jeep for a once over, fixes on two recalls and a minor repair. I had to return a week later for spark plugs and a coil repair, which was just part of buying a used vehicle that is 13 years old. That said, on both occasions I was thoroughly impressed with the customer service and expediency in which my vehicle was repaired. My service advisor Jimmy too the time to explain everything to me and answer all of my questions. When I was leaving he noticed that my front license plate was hanging and he personally fixed it after also helping me with a loose gasket on the windshield. I am not sure why there are bad reviews about this service department because everyone I encountered if only briefly was friendly and helpful. I was not one to take my car to a dealer because I was just afraid of the expense, but these guys have won a customer for life. I will continue to bring my Jeep liberty to them and I am confident they will keep it running for a long time.
My wife and I recently bought a used Mitsubishi Montero from Teterboro Chrysler Jeep. We live in Arizona so last week I flew back and picked up t...
My wife and I recently bought a used Mitsubishi Montero from Teterboro Chrysler Jeep. We live in Arizona so last week I flew back and picked up the vehicle and drove it out to Az. As I found out yesterday, I was lucky to have made it safely because the "metal" on the tread of the left rear tire was showing. My mechanic here in Az. said that I was lucky to have made it. I was really disappointed that they let me go on such a road trip with that tire. They had said that they put two new tires on the front and why they didn't check the back is beyond me. We also were disappointed to learn that much of the undercarriage has rust. Our mechanic said it needed an alignment but due to the rust, doing an alignment might break some parts. I understand that is common in vehicles from back East but we had specifically ask the dealer over the phone about rust and he said it was clean. Furthermore, he had said that the car went through the shop and was "thoroughly" checked over and yet the horn doesn't work and the radio antennae was missing. Also, they were unable to give me the radio transmitters for the keyless entry. I got one key from them. My wife made a few phone calls today in hopes that they would take back the car and refund our money since they were not upfront with the issues of the car. When the used car manager finally got back to her he offered no sympathy and no resolution. It was rather disheartening finding this out about the car and even more so that they offered no help in trying to make us an offer or to help out by offering to buy two new tires for the rear. Bottom line, I would not deal with them. Especially knowing that they probably knew about the rear tire and still let me leave on a 2300 mile road trip with a bad tire.
I am currently in my third leased vehicle. I think Teterboro Jeep Dodge is probably the worst car dealer I've ever had to deal with. Not only do t...
I am currently in my third leased vehicle. I think Teterboro Jeep Dodge is probably the worst car dealer I've ever had to deal with. Not only do they not offer service hours on the weekends, their show room is completely unprofessional. While I understand the idea of comrade in the work place, this location take it to another level. I waited for 45 minutes for a salesman who was supposedly busy, only to find out later that he was sitting behind me the majority of the wait. The receptionist who seated me initially forgot who I was and asked if I was being helped. I also was forced to bring my plates back to motor vehicle myself, which I have never had to do with any other car dealer. Please do not waste your time or money here. They are extremely unhelpful. Buying a car can be stressful as it is, this location will not help. The only reason I have 1 star is because it does not allow you to choose zero.