Reviews
Very courteous staff, willing an able to meet my...
Very courteous staff, willing an able to meet my expectations when comparing affordability of vehicle packages. Example rates on Financial option vs Lease option. Always enabling the costumer to achieve a better outcome on their purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.
The sales person was informative, courteous, understood...
The sales person was informative, courteous, understood my needs. The service department could not be more helpful in a situation I had. This is my second cheap from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback! Our staff at Chrysler Dodge Jeep Ram of Paramus always aims to provide quality and informative service and support to assist when you come in for a visit. Please don't hesitate to reach out to Chrysler Dodge Jeep Ram of Paramus in the future!
Chris was very helpful and attentive answered all my...
Chris was very helpful and attentive answered all my questions with patience and understanding super friendly would highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, It is lovely to hear that our team was helpful, attentive, and informative whilst working with you. At Chrysler Dodge Jeep Ram of Paramus we appreciate your recommendation and we look forward to seeing you again.
Service managers are exemplary and extremely helpful in...
Service managers are exemplary and extremely helpful in addressing my concerns and in servicing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anthony, We are pleased that our Service Department was extremely helpful whilst working with you. Thank you for choosing Chrysler Dodge Jeep Ram of Paramus and we hope to see you again.
Excellent services, friendly ambient, the make fell like...
Excellent services, friendly ambient, the make fell like family, I want to say special thanks to the Services Manager .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rafaela, thank you so much for your feedback! Our Service Team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Best service ever, Chris is the best service e advisor...
Best service ever, Chris is the best service e advisor and they got me in and out quickly the same day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the positive rating and review, Fernando! We had a great time working with you and are so glad we got you taken care of quickly! Have a great day and stay safe!
Service advisor Chris was great. Overall the job needed was done on time and without issues.
Great service, no issues nor delays
Don't take your vehicle here! They charge 5 hours for a...
Don't take your vehicle here! They charge 5 hours for a job that should have taken 30 minutes and charged $200 an hour! They did a fuel system flush that was declined by us but they did it anyway! We believe they took advantage of us as senior citizens! Ridiculous!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact me further so I can learn more regarding your service. Thank you & I look forward to hearing back from you soon. Heather Customer Relations Manager 551-999-6771 hcurcio@rt4cars.com
We told Alberto to just fix the sensor(our son has a scanner and it indicated that the sensor- crankshaft position) we trusted that they would just do that ans Alberto right away started talking about doing a fuel flush. We said no just do the sensor. He called and said a price and wouldnt say what it entailed. I questined the price and how much was labor and he wouldnt give a straight answer. My son called and he lied to him and said ee never came there before and we authorized him to do the work. We did not! My son said the work should take 30 minutes and they charged us for 5 hours! Is it customary for labor to be $200 an hour. That is extreme. We will nevr come there again and tell everyone else we know not to!
Great experience with Alex Vargas as always. Kept me...
Great experience with Alex Vargas as always. Kept me updated throughout the process and went above and beyond to make sure I was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are happy to know that you had a positive experience with Alex, and if there is anything else we can do for you, please let us know.
The service department was great. Very courteous and...
The service department was great. Very courteous and very helpful. I would definitely use them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are so glad that we had the opportunity to work with you and we look forward to continuing to serve you in the future!
Mike was excellent and very informative in all my...
Mike was excellent and very informative in all my questions and concerns. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Danielle, thanks for taking the time to leave feedback! We're so glad that we were able to help with your concerns and questions. Please don't hesitate to reach out to us if there's anything more we can do. Thank you for choosing Chrysler Dodge Jeep Ram of Paramus!