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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Raise my price $1000 last minuteNever got carpeted floor...

Raise my price $1000 last minute Never got carpeted floor mats U link still not woking

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi, I appreciate you bringing this to my attention. Chrysler Dodge Jeep Ram of Paramus takes customer satisfaction very seriously and I would like to learn more about your recent sales experience. Would you kindly reach out to me at your earliest convenience?  Best, Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com

We were able to purchase the vehicle that we when there...

We were able to purchase the vehicle that we when there to see. Rep was very attentive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great feedback about the shopping experience you had with our team at Dodge City of McKinney, Saul. Congratulations on your truck, and we hope you enjoy driving it!

This was by far my best purchasing experience ever!...

This was by far my best purchasing experience ever! Everything was amazing from management on down! I really appreciate everything you guys did for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how your sales experience at Chrysler Dodge Jeep Ram of Paramus went so well. It's a joy to know you were provided with an amazing experience from beginning to end.

Mike was amazing. Really great to work with. Would...

Mike was amazing. Really great to work with. Would recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, This is exactly what we like to hear, that our Sales Department were amazing and great to work with. We hope that you enjoy your purchase and we are grateful for your recommendation. Thank you for choosing Chrysler Dodge Jeep Ram of Paramus and please don't hesitate to reach out if there is anything else we can do for you.

Nice office , friendly people, free coffee and tee. Nice...

Nice office , friendly people, free coffee and tee. Nice cars and great experience. Sell man was nice , leave full talk of gas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Nice..." Nice office , friendly people, free coffee and tee. Nice cars and great experience. Sell man was nice , leave full talk of gas

Consumer response

Nice office , friendly people, free coffee and tee. Nice cars and great experience. Sell man was nice , leave full talk of gas

Dealer response

Thank you for the 5-stars and feedback! The team at Chrysler Dodge Jeep Ram of Paramus is glad your experience was friendly. We hope to see you again!

Erwin was very helpful, patient and explained our options...

Erwin was very helpful, patient and explained our options clearly. Dealer fees are lower than any other dealership I visited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review. We are looking forward to taking care of any of your auto needs in the future. Thank you for your business.

I would definitely recommend this dealership. Shahed was...

I would definitely recommend this dealership. Shahed was a very helpful salesman. Very polite and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dina, thank you for the positive feedback! We are happy to know that you have had good experiences with our team at Chrysler Dodge Jeep Ram of Paramus, and we hope that you will continue to visit us!

Very professional and excellent customer service. Saved...

Very professional and excellent customer service. Saved my time. I am returning customer. Don has helped me with my prior car also. Got the right price and the car I liked. Thank you Don!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dina, thank you for the positive feedback! We are delighted to know that you had a good experience with us, and we hope that you will continue to choose us as your dealership!

Rich Jest was a pleasure to work with. After having...

Rich Jest was a pleasure to work with. After having discouraging experiences at other dealerships recently, I mentioning my frustration and he was able to assess my situation and get the job done in a timely manner. I walked in and told him what I was looking for and he took my phone number down and a few more details and told me to go to work and he would call Me with a result. A man of his word, within an hour he called with results! He had my 2021 Jeep Grand Cherokee Waxed and ready to go by the time I was returning home from work. I would definitely recommend him to anyone looking for a non BS approach to selling a car. hands down the best experience I’ve had in the 20 yrs I’ve been leasing cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, It is wonderful to know that our Sales Department were able to assist you into your Jeep Grand Cherokee. We hope that you enjoy your purchase and at Chrysler Dodge Jeep Ram of Paramus we appreciate your recommendation. Please don't hesitate to reach out if there is anything else we can help with.

Was there for 2 1/2 hrs and treated very nicely ....

Was there for 2 1/2 hrs and treated very nicely .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're happy to learn that you had an overall positive experience with us. We look forward to working with you again!