Chrysler Dodge Jeep RAM of Paramus

Excellent Customer Service specially from Marilyn Batres (Diaz) who went above and beyond in resolving my issues. God bless her! The best CS agent I met ever!

Gerry was the BEST salesman we have ever worked with! We will definitely BE back and ONLY WORK WITH HIM! Easiest purchase ever! Simply amazing!

Ralph was an exceptional salesman. I was able to get into my néw Jeep lease with ease. As my second lease I am pleased. Love this Jeep dealership location.

Excellent costumer service. Very pleased with the service. Everyone was awesome from the moment I walked in and out of the dealership. I definitely will bring my family to purchase there vehicles from Paramus dealership.

Shah Amed went above and beyond to help me. He was clear and direct with everything and helped me from start to finish. Greatly appreciated! He was understanding and extremely helpful. Would recommend him to others.

Mike Hickey went above and beyond to make we were well informed to make our decision. We compared all models & packages New & used. He had several cars to our liking and after several hours we made our decision & couldn’t be happier.

We loved working with Shahed Ahmed! He treated us like family and really worked with us to make us feel comfortable with our decision to by our family vehicle. We will def work with him again and recommend him to anyone who is looking to buy a vehicle.

Very helpful, victor explained everything to me, was very kind and patient, answered all my questions, and met all my expectations, I will recommend to everybody!

Dealer Easy to work with. Salesman Aleksey Rush was very knowledgeable and accommodating. Loving my new Grand Cherokee High Altitude. Replaced a BMW X5, not sorry one bit and saving some money too.

AVOID THIS DEALERSHIP!! We know too many people that hate this place so forget about the reviews that are probably coming from the employee's on this site. But my desire was to give local places business & this was supposed to be a small Factory recall repair. I decided to give them another chance even though my neighbor told me to avoid the and I've had bad experiences in the past. The other surrounding dealerships for booked for weeks for this Factory recall these guys were the only place that could take me and they took me the next day so they weren't that busy.. Forget about the fact that when you call you get shuffled around by 2-3 different people just to make an appointment then you're on hold for 20 minutes and when you call back they act like they're doing you a favor. Then when you go in for a recall that took me a year to get a part, they keep trying to Hard Sell you for other repairs.. after listening to her go down a list of things that were $900, $800, $600 claiming she inspected the car they wanted $195 for the inspection..I politely listen but after 10 mins of her not taking "no thank you", for an answer I CONTINUALLY kept reminding her that I was out of work due to covid-19 & could not afford these repairs & might be selling our Jeep anyhow..!! after all that when I went to pick up my truck you had these kids at the counter saying oh "we know you"...really! what is this High School. In spite of my attempt to be polite & respectful because this was a young lady trying to sell me stuff even after all that you get disrespect & sarcasm and she even typed sarcastic remarks to me ON THE BILL!! not by hand but type it through the computer so obviously this is a tone that's allowed from the ownership on down... nobody in their right mind would want to give these people any business and you can't trust these positive reviews. This is my second or third encounter with this place over a simple repair issue and each time we've had an experience like this... avoid this dealership ..they do not deserve your hard-earned money! don't be fooled by the sales talk up front .. you have immature kids behind the scenes and they don't care about your vehicle.. they care about their pocketbook . To literally write on the bill" the guy kept going on and on and on about how he couldnt afford our prices" I'm dead serious! Yes I'm sorry Rt 4 Chrysler Jeep in Paramus New Jersey, that I'm out of work and couldn't afford your overpriced repairs I'm sorry you couldn't make your commissions off of me even though I gave you a third chance to do a small repair!! Let me just over pay by two and three times for repairs that can be done elsewhere much less expensively and go into debt since I am out of work let me do all that so that your girl to make her commissions and your ownership can make its money cuz that's what really matters, if we don't then you wright nasty notes on the receipt that we get to read when we get home.. if you are so disrespectful to my face who knows what you do to the car when I'm not there to create work for yourself ...what a class act this place is. ...Should anyone want to give people like this their hard-earned money! isn't it pathetic these days people/places like this just assume you won't pay any attention to a review.. they count on you coming in and getting ripped off ... .. AVOID THIS DEALERSHIP!..To top it off even though I just had an alignment & new tires done months ago which has been sitting in the driveway for the most part - they were trying to tell me how I needed an alignment.. another $400.. so it's okay to be dishonest to someone out of work due & struggling financially as long as they get their sales commission! .can you trust anything about a dealership like this !!! How pathetically low is the maturity level to not only berate someone on the phone when they're telling you they're out of work for not taking these high-priced repairs but to to write nasty notes to the customer typed out on the receipt which meant it was done on purpose and send them off to read when they get home... the arrogance and the lack of care for a customer is off the charts .. doesn't this tell you you could never trust a place like this. ... behavior like this usually happens when bosses don't care... I'm a capitalist... I think everybody should make money but even though I kept telling her that if her prices were even close to the outside I'd let them do it cuz she had my truck ..which we all know they can count on...but because I was out of work I had to shop for better prices she never once said anything like I'm sorry you're out of work and I understand she just constantly kept making me feel bad for not taking her high price commission repair jobs.. but I couldn't afford these repairs. Well that didn't matter to her she actuly tried to make me believe that I should pay $130 for an oil change😂😂 Even after politely telling her no thanks three or four times because I can get it for $45 on the outside. She kept saying "those guys would probably crack my oil cover".. .. i had done my 60,0000 service i was now just over 60,000 and she said I needed another one as she continue to try to convince me that "after two or three 60,000 Mile check ups if something goes wrong Mopar will pay for it"... Really🤣🤣..I reminded her that that would mean I'd have to have a hundred and eighty thousand miles on the truck! SO YES, this is when I became testy... I assumed a Small repair would be painles . Oh well. If you are wondering why I went back it was because the surronging dealerships were booked for weeks . These guys took me the next day.. IMPORTANT I could not submit this review without choosing people in all these departments but please know they had nothing to do with this review but unless you choose these departments on this website you can't submit a review so please do not let it reflect on those names this was a female in the service department ...I can't remember her name