Circle BMW Hours
Circle BMW, owned and operated by Tom DeFelice since 1981, is dedicated to excellence in all phases of the BMW ownership
experience: sales, service, parts, accessories, lifestyle products and long-term customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area's leading luxury automotive dealerships. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales and youtube.com/circlebmw.
"Circle BMW - Your BMW Store at the Jersey Shore"
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I only go to Circle BMW for service because of Bryan Raiken's superior service. His car knowledge is extensive and he's very straight to the point. He... takes the time to explain why certain services are needed and others are not. He's very honest and always has the customer's best interests in mind at all times to keep your car maintained as close to new as possible. Communication is always excellent. Valet was a bit disorganized in the early AM, as it did take 30 minutes from arrival to departure to get checked in and receive the loaner. Loaner was quite nice, however interior could have used a vacuum. Would be nice if this process could be streamlined a bit, but otherwise not too major of a delay. See you for my next service in the spring.
Mark, thanks for the review! We're happy to hear that you've had good experiences with Bryan. We'll let him know to keep up the great work. We appr...eciate the feedback about our valet and rental cars; we'll be sure to pass it along to our management team. We're always looking for ways to improve! We truly appreciate your business and look forward to seeing you next time at Circle BMW!
I have to say, being this was my first car buying experience as a young professional just starting out - Frank Vitolo was absolutely outstanding to work... with. He explained everything in great detail and went above and beyond my expectations after having a difficult experience shopping around. It was well worth the 80 mile drive to work with Frank at Circle BMW.
We are so happy to see Frank has taken such great care of your first car purchasing experience. Our team at Circle BMW is always happy to assist you. ...Congratulations and let us know if we can do anything else!
I never expected to purchase a BMW - I know that sounds crazy but it's true. I walked in and fell in love with the car - the price, the low/no pressure... attitude of the sales people, the car was in perfect shape with very low miles. Couldn't be more pleased with the entire experience.
Thanks for your review, Melanie! We're delighted to hear that you had such a great experience with us. Our team is proud of our friendly, hassle-fre...e service. We appreciate your business, enjoy your BMW!
I am not a person who takes the time to review products or salespeople, however, my experience at Circle BMW and especially with Charles Catania was outstanding.... My wife was interested in test driving the BMW X3. Charles greeted both of us and asked who the vehicle was for. This was unlike some other dealers where the salesperson immediately focused on me. My wife told him she wanted to see the X3. When he brought the car for the test drive he gave an excellent summary of the functions of the equipment before the drive. After the test drive we asked him numerous questions about options. He explained all the options clearly. My wife informed Charles that she had looked at several competing vehicles. We were presented a lease price and after some discussion, that did not include sales pressure from Charles or the sales manager we agreed on a price. Since color my wife picked was not in stock, Charles gave us regular updates about delivery. When we went to sign the lease papers Antonia asked us about our driving habits with previous leases and based on our answers did not pressure us to purchase extra services. This was refreshing after previous leases where we were harangued about costly products. After the paperwork was done, Charles spent close to an hour showing us all the features of the car. Unlike other salespeople he new the answers to all the questions, He gave us his cell phone if we needed further assistance. In addition to the above Charles picked the most stylish all weather mats, and insured that we had an emergency kit and USB adapter. In summary 5 stars for Circle BMW and 6 stars for Charles.
Thank you for the thoughtful feedback, Gary. Congratulations on you and your wife's new X3. Charles enjoys his career and it shows through his perform...ance. He will be glad to learn that you are happy with your experience. If there is anything else that we can assist you with, please don't hesitate to let us know.
We have been enjoying a 2019 Z4 that we bought from Kevin Prull in April, and returned for an additional vehicle more suited to the upcoming winter season.... Kevin understood exactly what we were looking for and expertly assisted us with a 2019 X3. Kevin made the process seamless, along with his colleagues Hon Fung in Finance to delivery specialist Brian Valentine, and Chris Bogner in parts. We highly recommend this team and this dealership. We will be back!
Thank you for choosing Circle BMW for your auto needs! We will be sure to thank Kevin, Hon, Brian, and Chris for providing you with excellent service ...during your recent visit. Let us know if there is anything else we can help you with. We look forward to your next visit.
Excellence across all departments and disciplines from sales and customer service, to finance to the tech genius. Highly recommend this team of smart,... dedicated, informed professionals.
We appreciate you taking the time to share your excellent experience with Laura, Hon, Zachary, Phu, Frank, and Christine! We appreciate your glowing r...ecommendation and We look forward to taking care of any of your auto needs in the future.
Overall good experience, the team there is very strong and professional, and helped to contribute toward a successful transaction. Good experience there... also with the service department over the last several years.
Thank you for your review, Jim! We're delighted to hear that you've had such good experiences with Circle BMW over the years. We appreciate your bus...iness and look forward to seeing you next time!
Our service with Circle BMW was exceptional! It made my first car buying experience easy and extremely pleasant. The sales team was professional and very... helpful. I would definitely recommend this dealership to anyone looking to purchase a BMW.
Thank you for recommending Circle BMW, Kyla! We are so happy to see that we earned it from you. Congratulations on your first car purchase; we look fo...rward to your next visit!
Enjoyed my experience .The sales man Charles was very nice and polite. The finance person Tony was very nice and polite. I loved the fact we were able... to joke around with eachother. I will recommend them if I hear anyone going there to purchase a vehicle.
Thank you, Dave, for taking the time to share your experience with Charles and Antonio! We hope you continue to love your brand new ride and We look f...orward to your next visit.
This is my 3rd lease with circle BMW. Sales professional Danny Wong consistently advises and helps me design the perfect vehicle for my needs and pleasure.... Everyone at the dealership is friendly and polite. A shout out to Brian who has taught me to utilize the features of 3 brand new cars. It is a pleasure shopping here. And the maintenance service department gets 5 stars.
We are so glad to hear that this is your third lease with Circle BMW and that you've had a great experience! We truly appreciate your feedback on your... experience. Please let us know if there is anything else that we can do for you.
M Specialist - Senior Advisor