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Acura of Ocean

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (312 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Ocean from DealerRater.

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A baker's dozen!!!

This is my 13th vehicle purchased from Acura of Ocean. I believe you can see how satisfied I am with the dealership. From management to the service department, I have always been treated with the up most respect and care of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of new 2018 MDX

Our experience at Acura of Ocean has, overall, been terrific. The salesman, Mark Klang, was helpful, professional and friendly. He answered our questions directly. Arranging the financing was painless. I would recommend the dealership to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience

Leased a 2019 TLX and it was a very easy and pleasant experience working with Steve. He walked me through the process and I walked out with a great car for my wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Honest, friendly and personalized sales and support service from true professionals! Steve and Dan are great to work with! They made the entire experience easy, stress free and enjoyable. Believe it or not, purchasing a car can be Enjoyable!! I never experienced that before!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Better than expected

As a woman shopping for a car, I have found many salesmen to be dismissive. My experience here was quite the opposite. Sherwin Rivers was patient and took the time to answer all questions. I highly recommend them and would certainly return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Flawless experience

I recently purchased a Certified Pre-Owned 2017 MDX from Acura of Ocean. It was such an easy, pleasurable experience that completely changed my thinking about car buying. I went into it dreading the whole thing, but from the minute I test drove the car, to picking it up, the whole process was super easy. Steve Douglas was amazing to work with. I never felt pressured and felt completely comfortable the whole time. I would highly recommend Acura of Ocean and in particular, working with Steve b/c he will make it such a great experience and change your thoughts about car buying!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

Mark was very helpful and explained everything thoroughly. We would recommend him to your customers. We had previously worked with him and were not disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First Class Establishment

I recently leased the 2019 RDX. Mark Klang was extremely helpful throughout the process. This is my 5th car from Acura, and I have a never had a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mark Klang

Mark was very helpful and nice through the whole buying process. He was extremely thorough as well. Good job Mark! I will definitely refer people to Ocean Acura and Mark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people and great selection

This was for a Purchase: Everyone was extremely personable and accommodating. Before completion of my New Acura paperwork the following day I saw that they got me an even better rate than previously. The follow ups after the sale also was nice to have. Great Selection and great people. I will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.