Reviews
Joe informed me of the things that needed repair for my car and he was very helpful and kind to prioritize what my car needed.
Joe informed me of the things that needed repair for my car and he was very helpful and kind to prioritize what my car needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This visit went smoothly. Joe is the best. Joe made the visit as good as it gets.
This visit went smoothly. Joe is the best. Joe made the visit as good as it gets.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I would have had more work done on the car if not for the expense. Another owner was complaining about the same- your cost structure is excessive, and she refused additional work. A simple new cabin filter should be half what was charged, but I went ahead anyway because I had a coupon, still way more than local garages would charge for a cheap paper filter and easy access to it. Your charges are nearly double what I pay for car maintenance and I live in pricey Holmdel. Rudy was nice, informative and not pushy when I rejected the recommended additional work due to your cost structures.
I would have had more work done on the car if not for the expense. Another owner was complaining about the same- your cost structure is excessive, and she refused additional work. A simple new cabin filter should be half what was charged, but I went ahead anyway because I had a coupon, still way more than local garages would charge for a cheap paper filter and easy access to it. Your charges are nearly double what I pay for car maintenance and I live in pricey Holmdel. Rudy was nice, informative and not pushy when I rejected the recommended additional work due to your cost structures.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Kirbden, we appreciate your feedback on Rudy and sorry to hear about your concerns regarding pricing. We will make sure to pass your comments along to the team. If you have more concerns or questions, please feel free to reach out directly. Thank you for choosing DCH Kay Honda and drive safe!
Prompt, and I liked being kept aware of the progress of the service as well as the video inspection as it related to the service I was there for
Prompt, and I liked being kept aware of the progress of the service as well as the video inspection as it related to the service I was there for
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about the timely service and thorough communication. We appreciate your support of DCH Kay Honda! See you next time!
Mickey and the shop did a good job as I've come to expect. I would recommend this dealership.
Mickey and the shop did a good job as I've come to expect. I would recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave DCH Kay Honda this awesome review, thank you!
I found the service to be thorough and courteous. Work was completed in a timely manner and communication was very good.
I found the service to be thorough and courteous. Work was completed in a timely manner and communication was very good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our team! It's wonderful to hear you were satisfied with your visit to DCH Kay Honda. We hope you will visit us again in the future!
Not that informative. Doesn't give updates. Did not get status of vehicle. Vehicle is purchased but we had some issues. We did not get status update on what is going on.
Not that informative. Doesn't give updates. Did not get status of vehicle. Vehicle is purchased but we had some issues. We did not get status update on what is going on.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Ashley, we're sorry for any lack of communication surrounding your vehicle. This feedback will be discussed with our team, and we will be sure to improve in this area going forward. If you would like to discuss anything in greater detail, please feel free to reach out. Take care, DCH Kay Honda.
Everything was done in a timely fashion and explained thoroughly. We always have a good experience with DCH Honda.
Everything was done in a timely fashion and explained thoroughly. We always have a good experience with DCH Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a thorough and efficient experience with us! Thank you for choosing DCH Kay Honda and sharing your positive review!
Paul was very thorough in explaining things. He was not pushy which is a big turn off to me.
Paul was very thorough in explaining things. He was not pushy which is a big turn off to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your business at DCH Kay Honda, thank you very much!
I had a good experience with Eric dch kay honda I would recommend him and the dealership to my friends and family
I had a good experience with Eric dch kay honda I would recommend him and the dealership to my friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Eric and the team at DCH Kay Honda! We appreciate your support and five-star review.