Reviews
Jessica Villamena worked really hard to get us the car we
Jessica Villamena worked really hard to get us the car we wanted. She was very diligent and kind. We have been customers of Kay Honda for over 30 years and we appreciate their professional helpful staff.
Jessica Villamena worked really hard to get us the car we
Jessica Villamena worked really hard to get us the car we wanted. She was very diligent and kind. We have been customers of Kay Honda for over 30 years and we appreciate their professional helpful staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Is this how you do after-sales service?
Is this how you do after-sales service? On the day I picked up the car, I found that there were 2 points of paint on it next to the left rear window. At that time, I reported the situation to my salers. He said that he had helped me deal with it. He told me the parts came back on Wednesday and let me waited for the service to call me. Until now, no one has contacted me. I tried to call the company and made several calls, but no one answered, It's too bad that I can't find anyone to help me when I need someone to solve a problem!
Is this how you do after-sales service?
Is this how you do after-sales service? On the day I picked up the car, I found that there were 2 points of paint on it next to the left rear window. At that time, I reported the situation to my salers. He said that he had helped me deal with it. He told me the parts came back on Wednesday and let me waited for the service to call me. Until now, no one has contacted me. I tried to call the company and made several calls, but no one answered, It's too bad that I can't find anyone to help me when I need someone to solve a problem!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Great salesman in and out with kids in tow pleasant
Great salesman in and out with kids in tow pleasant experience Connor was great thanks
Great salesman in and out with kids in tow pleasant
Great salesman in and out with kids in tow pleasant experience Connor was great thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales was great, in keeping with Honda's high standards.
Sales was great, in keeping with Honda's high standards. Follow through with license plates and my check from the vehicle I traded in vehicle has been slow.
Sales was great, in keeping with Honda's high standards.
Sales was great, in keeping with Honda's high standards. Follow through with license plates and my check from the vehicle I traded in vehicle has been slow.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team has been persistent, patient, and informative as
The team has been persistent, patient, and informative as we’ve contemplated our decision on what to do next. We’re so appreciative of that!
The team has been persistent, patient, and informative as
The team has been persistent, patient, and informative as we’ve contemplated our decision on what to do next. We’re so appreciative of that!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alyssa, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Lyttle General Sales Manager
Really nice dealership very helpful very professional
Really nice dealership very helpful very professional Great prices overall, really nice experience would definitely go back again
Really nice dealership very helpful very professional
Really nice dealership very helpful very professional Great prices overall, really nice experience would definitely go back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Lyttle General Sales Manager
I haven't bought a new car in 18 years!
I haven't bought a new car in 18 years!! Joon made the whole experience comfortable and easy. He was very patient in teaching me all the new accessories. Car buying can be stressful, but Joon was fantastic! Ray, in the finance department, was informative and dry helpful.
I haven't bought a new car in 18 years!
I haven't bought a new car in 18 years!! Joon made the whole experience comfortable and easy. He was very patient in teaching me all the new accessories. Car buying can be stressful, but Joon was fantastic! Ray, in the finance department, was informative and dry helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Michael Lyttle General Sales Manager
Great customer experience; Jordan was knowledgeable,
Great customer experience; Jordan was knowledgeable, helpful and was a pleasure to deal with. Best Honda dealer in the Ocean/Monmouth County area.
Great customer experience; Jordan was knowledgeable,
Great customer experience; Jordan was knowledgeable, helpful and was a pleasure to deal with. Best Honda dealer in the Ocean/Monmouth County area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well with Jordan and truly appreciate your feedback. Michael Lyttle General Sales Manager
Service was good everyone there was very helpful and the
Service was good everyone there was very helpful and the service was very fast thanks
Service was good everyone there was very helpful and the
Service was good everyone there was very helpful and the service was very fast thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Lyttle General Sales Manager
Eric was a phenomenal professional that I had the
Eric was a phenomenal professional that I had the pleasure to work with. Highly recommend Eric and DCH Honda Eatontown location. 10/10 Recommend
Eric was a phenomenal professional that I had the
Eric was a phenomenal professional that I had the pleasure to work with. Highly recommend Eric and DCH Honda Eatontown location. 10/10 Recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that Eric had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Michael Lyttle General Sales Manager