Reviews
But I fill out your questionnaire already 2 days ago!?? Great job are doing everyone in this dealership!
But I fill out your questionnaire already 2 days ago!?? Great job are doing everyone in this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was thorough and fast. My associate Mickey was friendly , helpful and made my experience exceptional. It's alway's a pleasure going to DCH Kay Honda. I would recommend them to friends and family.
The service was thorough and fast. My associate Mickey was friendly , helpful and made my experience exceptional. It's alway's a pleasure going to DCH Kay Honda. I would recommend them to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Laura, thank you for recommending DCH Kay Honda! We're thrilled to hear Mickey provided such an exceptional experience. Safe travels!
Everything was smooth and happened in a timely fashion. Rudy, who dealt with me on the front end was very helpful . Unfortunately, I don't remember the technicians name, but the video that was sent during the inspection of the vehicle was thorough and professional.
Everything was smooth and happened in a timely fashion. Rudy, who dealt with me on the front end was very helpful . Unfortunately, I don't remember the technicians name, but the video that was sent during the inspection of the vehicle was thorough and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, we're glad to hear you had a smooth experience with Rudy and the team! Thank you for choosing DCH Kay Honda and for sharing your positive feedback. Safe travels ahead!
Paul was helpful and attentive to my service Would work with him again Great job
Paul was helpful and attentive to my service Would work with him again Great job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This review is music to our ears! Thank you for choosing DCH Kay Honda and for giving Paul a shoutout.
Very accommodating Salesman did his best to get me a good deal Never heard from the manager
Very accommodating Salesman did his best to get me a good deal Never heard from the manager
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- Overall experience
- 5.0
- Does recommend this dealer
We'd like to express our gratitude for your kind review. Thanks!
Always friendly and courteous. The wait time was excellent and efficient. Joe kept me updated on the progress of my service.
Always friendly and courteous. The wait time was excellent and efficient. Joe kept me updated on the progress of my service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Patty, thank you for sharing your feedback about Joe and the team! We hope to welcome you back to DCH Kay Honda next time!
Took my car in to be repaired, they said they texted estimate never received it. It was very hard to get thru to a person by phone, slow response to leaving voice mail, even once repaired was finished never received text or phone call took forever for me to get ahold of service by phone to find out car was ready for pickup. Also I think.it is wrong for the dealership to charge extra 2% fee for using credit card to pay for service.
Took my car in to be repaired, they said they texted estimate never received it. It was very hard to get thru to a person by phone, slow response to leaving voice mail, even once repaired was finished never received text or phone call took forever for me to get ahold of service by phone to find out car was ready for pickup. Also I think.it is wrong for the dealership to charge extra 2% fee for using credit card to pay for service.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and are very sorry for the lack of communication you experienced with our team. We also understand your frustration regarding the credit card fee and will pass along your comments as we work toward improving our guests' experiences. If you would like to discuss this visit with us further, please give us a call and we'd be happy to help. Best, Lisa DeVivo - General Manager - (732) 676-4214
I'm extremely pleased with the service and attention to detail that Mickey Hughes and DCH Honda provides to its customers
I'm extremely pleased with the service and attention to detail that Mickey Hughes and DCH Honda provides to its customers
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful feedback about Mickey and the team, Caryn! See you next time at DCH Kay Honda!
Always friendly, efficient and helpful. Happy enough to have been a customer since 1988. Thank you.
Always friendly, efficient and helpful. Happy enough to have been a customer since 1988. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
You made our day. Thanks for leaving DCH Kay Honda a five-star review!
Very nice and structured Rudy, met with me and got to work right away. I had my wife's software done and received my car back that day
Very nice and structured Rudy, met with me and got to work right away. I had my wife's software done and received my car back that day
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We're happy Rudy provided prompt and efficient service for you and your wife! Thank you for choosing DCH Kay Honda and for your review.