Reviews
Not that informative. Doesn't give updates. Did not get status of vehicle. Vehicle is purchased but we had some issues. We did not get status update on what is going on.
Not that informative. Doesn't give updates. Did not get status of vehicle. Vehicle is purchased but we had some issues. We did not get status update on what is going on.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Everything was done in a timely fashion and explained thoroughly. We always have a good experience with DCH Honda.
Everything was done in a timely fashion and explained thoroughly. We always have a good experience with DCH Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a thorough and efficient experience with us! Thank you for choosing DCH Kay Honda and sharing your positive review!
Paul was very thorough in explaining things. He was not pushy which is a big turn off to me.
Paul was very thorough in explaining things. He was not pushy which is a big turn off to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your business at DCH Kay Honda, thank you very much!
I had a good experience with Eric dch kay honda I would recommend him and the dealership to my friends and family
I had a good experience with Eric dch kay honda I would recommend him and the dealership to my friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Eric and the team at DCH Kay Honda! We appreciate your support and five-star review.
The service department is committed to continuous improvement and meaningful connection with its customers. I live near another DCH Honda dealership, in which I have continual negative experiences, so I prefer instead to travel to DCH Kay Honda. Please consider listing the Technician's name on the bill near the Service Advisor's name. I am not in favor of keeping AI Pam, the appointment maker; she's creepy and is taking someone's job away.
The service department is committed to continuous improvement and meaningful connection with its customers. I live near another DCH Honda dealership, in which I have continual negative experiences, so I prefer instead to travel to DCH Kay Honda. Please consider listing the Technician's name on the bill near the Service Advisor's name. I am not in favor of keeping AI Pam, the appointment maker; she's creepy and is taking someone's job away.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback means the world to us, and we appreciate your business and trust in the DCH Kay Honda team. Thank you for choosing us and leaving this stellar review!
Mickey's service was excellent. Mickey is amazing. He figured out the problem quickly and was wonderfully patient while explaining the issue to me. Knowing how busy Mickey is, I am very grateful that he was able to take care of my issue. For years, Joe Budner has taken wonderful care of me and my family. Joe 0was on leave that day and he told me to see Mickey. As I said, Mickey was amazing. My husband, my son and I have bought all our hondas at DCH. We would go to no other dealer.
Mickey's service was excellent. Mickey is amazing. He figured out the problem quickly and was wonderfully patient while explaining the issue to me. Knowing how busy Mickey is, I am very grateful that he was able to take care of my issue. For years, Joe Budner has taken wonderful care of me and my family. Joe 0was on leave that day and he told me to see Mickey. As I said, Mickey was amazing. My husband, my son and I have bought all our hondas at DCH. We would go to no other dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joan, we're glad Mickey took such good care of you at DCH Kay Honda! It's great to hear you've always had excellent experiences with our team. We appreciate your loyalty and look forward to serving your family for years to come. See you next time!
he was quick, informative and helpful . I thought it would be longer however I was in and out in about an hour
he was quick, informative and helpful . I thought it would be longer however I was in and out in about an hour
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear you received quick and informative service! Thank you for choosing DCH Kay Honda and for sharing your experience.
Paul made it very clear and easy to deal with my service. Fairly quick service. Would use again.
Paul made it very clear and easy to deal with my service. Fairly quick service. Would use again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is a fantastic review! Thanks from the entire team at DCH Kay Honda.
Rudy was awesome and communicative. Repairs were all done well. The survey was a little bossy about how I had to answer
Rudy was awesome and communicative. Repairs were all done well. The survey was a little bossy about how I had to answer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback; we'll share it with Rudy and our team. We'll also share your comments about our survey with leadership, and we hope you will continue to visit us at DCH Kay Honda!
Helpful, efficient, easy to work with Michael Myers went out of his way to find exactly what we wanted and drove to PA to get it!
Helpful, efficient, easy to work with Michael Myers went out of his way to find exactly what we wanted and drove to PA to get it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It means a lot to hear that Michael went the extra mile to ensure you got the perfect vehicle, Sandra! Thank you for choosing DCH Kay Honda and for sharing your experience. Safe travels!