Reviews
My experience was great.
My experience was great. Ken & Joe went above and beyond to assure that I was satisfied with the service. Everything went well. I'm very happy and satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director
wonderful people!
wonderful people!!!! lots of patience every time we go there!!! we have 4 Hondas bought from this location
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at DCH Kay Honda are glad to have you as a customer. Andrew Ly General Sales Manager 732-676-4214
Justin is a wonderful associate at DCH Honda in
Justin is a wonderful associate at DCH Honda in Eatontown. He took the time to go over my service needs, explain everything to me and he answered all of my questions. He was polite and kind, making me feel comfortable and confident. He is a valuable employee. In addition, my car was serviced and returned to me to me in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director
I really appreciate bringing my car in to DCH KAY HONDA
I really appreciate bringing my car in to DCH KAY HONDA for their service. I never have a long wait to get my car serviced. The waiting room is always cozy and clean. What a plus 👍🏿!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director
Svc mgr Ken returned our call and handle our situation
Svc mgr Ken returned our call and handle our situation professionally. The service writers were very helpful. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director
They're upfront about work that needs to be done and the
They're upfront about work that needs to be done and the associated costs...even before you arrive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director
Very rude, very unaccommodating and the information I
Very rude, very unaccommodating and the information I received was inconsistent. Waste of time and nothing was done.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Kallok Service Director
Appointment easily made and taken right on time - greeted
Appointment easily made and taken right on time - greeted by friendly staff and service was completed without incident
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director
This dealership has provided solid service for me for
This dealership has provided solid service for me for over a decade and they are efficient and pleasant.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director
They answered all of our question and kept us informed.
They answered all of our question and kept us informed. We had no issues with the dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director