Reviews
Unbelievably poor service - both customer and vehicle!
Unbelievably poor service - both customer and vehicle! Not at all accommodating in any way - over $500 charged for a normal battery!! Incredibly rude receptionists, my husband called 17 times over a 2 day period to find out about a car they had for 3 days and no answer! The entire dealership was a bad experience and we have been Toyota customers for years - but this dealership and service was awful.
Unbelievably poor service - both customer and vehicle!
Unbelievably poor service - both customer and vehicle! Not at all accommodating in any way - over $500 charged for a normal battery!! Incredibly rude receptionists, my husband called 17 times over a 2 day period to find out about a car they had for 3 days and no answer! The entire dealership was a bad experience and we have been Toyota customers for years - but this dealership and service was awful.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that you had a negative experience. Please know that we take your feedback seriously, and we appreciate you bringing this to our attention. If you would like to discuss this matter further, please call our Manager, Frank Greco at ext. 3142.
I am in NY state and found the dealerships here poor.
I am in NY state and found the dealerships here poor. I found Galaxy Toyota and they had the car I wanted. GR corolla. They were fantastic to deal with from start to finish. This is a GREAT dealership
I am in NY state and found the dealerships here poor.
I am in NY state and found the dealerships here poor. I found Galaxy Toyota and they had the car I wanted. GR corolla. They were fantastic to deal with from start to finish. This is a GREAT dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We're thrilled to hear that your experience at Galaxy Toyota was exceptional and that we could help you find the car you wanted. We truly appreciate your feedback and are glad you had a great experience with us from start to finish. Enjoy your GR Corolla, and we look forward to serving you again in the future!
If you can buy cash, get the title in hand same day, and
If you can buy cash, get the title in hand same day, and register it yourself, then and only then, buy here. Otherwise, run for the hills. Dealer finger points at neighboring state over titling and registration delay, provides no evidence that anything was submitted to my state of residence, raise their voices over the phone to interrupt, and now just refuse to take our calls. With no title and dealer refusing to renew temporary registration, we now have to appeal to the state of NJ and BBB for mediation... spare yourselves.
If you can buy cash, get the title in hand same day, and
If you can buy cash, get the title in hand same day, and register it yourself, then and only then, buy here. Otherwise, run for the hills. Dealer finger points at neighboring state over titling and registration delay, provides no evidence that anything was submitted to my state of residence, raise their voices over the phone to interrupt, and now just refuse to take our calls. With no title and dealer refusing to renew temporary registration, we now have to appeal to the state of NJ and BBB for mediation... spare yourselves.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for falling short of your expectations. Your feedback is important to us, and we'll do our best to address the issues you've raised. If you would like to discuss this matter further, please call our GSM Miguel Rodriguez at ext. 3108.
Galaxy Toyota is wonderful.
Galaxy Toyota is wonderful. This is my 3rd lease with them. We are in our second car through working with Mohammed and he truly helped us out so incredibly much. It was a pleasure working with him. He is an excellent dealer.
Galaxy Toyota is wonderful.
Galaxy Toyota is wonderful. This is my 3rd lease with them. We are in our second car through working with Mohammed and he truly helped us out so incredibly much. It was a pleasure working with him. He is an excellent dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued trust in Galaxy Toyota! We're thrilled to hear that Mohammed provided such great service. We truly appreciate your loyalty and look forward to assisting you again in the future!
I bought a used 4Runner this past weekend from them and
I bought a used 4Runner this past weekend from them and on the way home thought, man these brakes are shot! Took them to my trusted mechanic for 15 years today and he said I can’t believe they let you leave with this. The back brakes were 100% gone and the front ones 90%. The salespeople were great and easy but for the manager to let that car be driven is insane.
I bought a used 4Runner this past weekend from them and
I bought a used 4Runner this past weekend from them and on the way home thought, man these brakes are shot! Took them to my trusted mechanic for 15 years today and he said I can’t believe they let you leave with this. The back brakes were 100% gone and the front ones 90%. The salespeople were great and easy but for the manager to let that car be driven is insane.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jeremy, we apologize for falling short of your expectations. Please know that we take your feedback seriously, and we appreciate you bringing this to our attention. If you would like to discuss this matter further, please call our GSM Miguel Rodriguez at ext. 3108.
I mean, I would love to if you returned my emails or call.
The team at galaxy is amazing!
The team at galaxy is amazing! Listened to all of our familys needs, answered all our questions and concerns! 110% ..and totally went above and beyond,blew the competition out of the water..really made us feel comfortable and like family.
The team at galaxy is amazing!
The team at galaxy is amazing! Listened to all of our familys needs, answered all our questions and concerns! 110% ..and totally went above and beyond,blew the competition out of the water..really made us feel comfortable and like family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that our team could meet your family’s needs and make you feel right at home. We truly appreciate your trust in us!
A friend recommended Mohamed and Galaxy and I’m so happy
A friend recommended Mohamed and Galaxy and I’m so happy they did! My wife and I made an appointment and Mohamed was totally attentive and spent lots of time getting to know us and our situation. What a great guy, smart and experienced. I was concerned about a complicated lease situation for our old car trade-in, but he (and dealership management) offered us a very fair deal, we are very happy with our new Rav4 Hybrid! Galaxy has a friendly vibe and is a comfortable place to test drive and discuss options. I highly recommend Mohamed he really cares about his customers!
A friend recommended Mohamed and Galaxy and I’m so happy
A friend recommended Mohamed and Galaxy and I’m so happy they did! My wife and I made an appointment and Mohamed was totally attentive and spent lots of time getting to know us and our situation. What a great guy, smart and experienced. I was concerned about a complicated lease situation for our old car trade-in, but he (and dealership management) offered us a very fair deal, we are very happy with our new Rav4 Hybrid! Galaxy has a friendly vibe and is a comfortable place to test drive and discuss options. I highly recommend Mohamed he really cares about his customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We're thrilled to hear that Mohamed and the Galaxy team made your car buying process smooth and enjoyable. It's great to know that you felt comfortable and well taken care of. We truly appreciate your recommendation and are so happy you're loving your new RAV4 Hybrid! We look forward to serving you again in the future!
Mo was phenomenal.
Mo was phenomenal. He got us a great deal on our 2025 RAV4 hybrid XLE premium. Very willing to work with us…not pushy at all. He will be my first call when the time comes to purchase another vehicle.
Mo was phenomenal.
Mo was phenomenal. He got us a great deal on our 2025 RAV4 hybrid XLE premium. Very willing to work with us…not pushy at all. He will be my first call when the time comes to purchase another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're so glad Mo was able to help you find the perfect deal on your 2025 RAV4 Hybrid XLE Premium. We truly appreciate your trust and look forward to working with you again when you're ready for your next vehicle. Enjoy your new ride!
Mohamed was a huge help.
Mohamed was a huge help. He was patient and friendly. I was not the easiest the work with and I had a lot of questions. He and the team worked together to ensure all my questions were answered and I was happy to say I got my dream truck. Would recommend working with galaxy and Mohamed again.
Mohamed was a huge help.
Mohamed was a huge help. He was patient and friendly. I was not the easiest the work with and I had a lot of questions. He and the team worked together to ensure all my questions were answered and I was happy to say I got my dream truck. Would recommend working with galaxy and Mohamed again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that Mohamed and the team could help make your experience a great one. Congratulations on getting your dream truck! We truly appreciate your recommendation and look forward to assisting you again in the future!
Mohamed was fantastic to work with.
Mohamed was fantastic to work with. He helped us get our Toyota Sienna for a great price in todays market. He was super friendly and not pushy. He presented his offers in a professional and timely manner. We ended up ordering an in-transit vehicle, and he updated us along the way and through the delivery process. I would recommended him easily to anyone considering buying a car. Very nice and easy to work with!
Mohamed was fantastic to work with.
Mohamed was fantastic to work with. He helped us get our Toyota Sienna for a great price in todays market. He was super friendly and not pushy. He presented his offers in a professional and timely manner. We ended up ordering an in-transit vehicle, and he updated us along the way and through the delivery process. I would recommended him easily to anyone considering buying a car. Very nice and easy to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We're so glad Mohamed could provide you with a smooth and professional car-buying experience. It’s wonderful to hear that you’re happy with your Toyota Sienna and the entire process. Your recommendation means a lot to us, and we appreciate your trust in Mohamed and our team! Enjoy your new vehicle!