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Galaxy Toyota

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 5:00 PM

Galaxy Toyota Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

Galaxy Toyota in Eatontown, NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

...



Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 837-7445

"The More Store !!"

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

Complimentary

Air Filter Replacement

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
657 lifetime reviews. Includes reviews of Galaxy Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 5, 2020

    I recently purchased a 2020Toyota Prius from KJ at Galaxy Toyota. My experience was wonderful. I got a great deal in record time. KJ was respectful of... our limited time and got us in and out of the store in under 2 hours.

    5.0 out of 5
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    5.0 out of 5
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    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great five-star review! We're so happy KJ was able to assist you and make your experience a good one. We hope you love driving aroun...d in your new Prius!

  • 2.0 out of 5
    June 22, 2020

    Negotiated the deal online when I showed up with an appointment to buy the car they tried to renege on the agreement they added the price of my trade in... instead of subtracting it from the purchase price they tried to charge me for windshield etching that I did not order nor was it discussed prior to my driving 45 miles to the dealership there was no one else buying a car in the middle of a pandemic and here they are trying to pull a fast one the sale was prolonged by 2 hours dealing with their dishonesty. The fiancé women was excellent a former golf pro she sold me a 10 year 100000 mile warranty on the car except oil changes and brake pads at a fair price would not do business with them again and poor performance on their part

    2.0 out of 5
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    2.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Monte, we are sorry that you had an experience that warranted a 2-star review, that is not the precedent we set for our customers. At our dealership, ...customer satisfaction is our top priority but based on your review it appears we missed the mark. We'd like the opportunity to speak with you regarding this. Please call Brandon; 732-544-1000 ext. 3129 at your earliest convenience.

  • October 29, 2018

    Best experience we ever had, from the moment we walked in, we felt like family! They kept my daughter involved throughout the entire process, which made... her feel special. If your looking for a new of used, look no futher! John and Alexa Grillo

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review with us! It is a pleasure to know that our team provided you and your daughter with such excellent ...assistance. We hope to see you again in the future!

  • 5.0 out of 5
    June 13, 2020

    Great service form the start. No hassles from sales, Amanda was great in working with the price I was looking for over email. Brad was great. Kajuan Peters... was the best sales, no bs from him and didn't haggle me, felt very comfortable the whole time I was there. Even the financial advisor was extremely helpful and made me super at ease leasing my first car. Will defiantly be going back there when my lease is up, even tho its an hour drive!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review! It's great to hear that our team went above and beyond to provide you with exceptional service. We truly appreciat...e your kind words and look forward to working with you again in the future!

  • 1.0 out of 5
    June 12, 2020

    I tried to use the true car price for a supra and I was told that they would not honor it and the price is now 20K more. The BMW Z4 is less than that.... The reason I was looking at the Supra was due to the fact it engine and trans is from the Z4. My advice based on my experience is to look at other dealers that didn't balk at the true car price. I have contacted true car about this sales service and it is being investigated.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry that you had an experience that warranted a 1-star review, that is not the precedent we set for our customers. Your feedback is very impo...rtant, so we appreciate you taking the time to let us know. If you would like to discuss this matter further, please call Brandon at 732-544-1000 ext. 3129

  • 5.0 out of 5
    June 11, 2020

    Galaxy was the only Toyota Dealership that made a sensible offer for the vehicle I was trading in and the vehicle that I was buying. They handled the... transaction in a professional, no nonsense manner and we were very pleased with all aspects of the deal.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review, Dan! It's great to know we were able to provide you with amazing service. We look forward to seeing you again in t...he future!


    Worked with:
    Steve Taylor

    Master Certified Sales and Leasing Consultant

    (5.0) 7 reviews

    Lauren Mueller

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    June 4, 2020

    Great service. Got a great deal on a new car. Was very patient through out the whole process. Very happy with the vehicle. Thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review, Robert! It's a pleasure to hear that you had a great experience with us and we look forward to seeing you again in... the future.

  • 5.0 out of 5
    May 26, 2020

    I was driving a 2000 Nissan Maxima SE, black in color, that I loved, but with over 164,000 miles and 20 years of service, it was time to replace it. ... My salesman was Mohamed Amin and the sales manager was Tony Hernandez. They were both easy to talk to and work with. Mohamed was laid back, easy going, no high pressure sales and Tony was more high energy and enthusiastic as he came into the negotiation to help finalize the deal. I was originally looking at the LE trim, but ultimately leased the SE. I am very pleased with my choice. I appreciate the efficiency and kindness of both men and their willingness to work with me. The car is a joy to drive and the SE (Sports Edition) styling is sharp in silver. No complaints about the process nor the Galaxy Toyota staff. Only good things to say.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a five-star review! We're glad to know that Mohamed and Tony went above and beyond to make your experience a... great one. We look forward to seeing you again in the future.

  • 5.0 out of 5
    May 24, 2020

    From the start Brandon was extremely helpful. Bob our salesman was a true professional no BS from him. Overall a nice experience for a change.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback! We are happy our team provided amazing service. We look forward to seeing you again in the future!


    Worked with:
    Bob Springman

    Sales Consultant

    (5.0) 15 reviews

    Brandon Bisignano

    Internet Sales Manager

    (4.6) 17 reviews

  • 1.0 out of 5
    May 13, 2020

    In August 2018, I purchased a new 2018 Toyota Camry XLE from salesman Nick Criscoulo. At that time I turned in a leased 2015 Lexus ES 350. In the terms... of our agreement the "Disbursement Fee" of $374.06 would be paid to Toyota Motor Credit Corp. by Galaxy Toyota. 60 days later I received a Collection Alert that this fee was not paid by Galaxy Toyota. I then contacted Matt Mulvey-Leases for Galaxy and he advised that he would contact the rep. in Arizona and take care of this. 11 months have elapsed and I have now received an additional Collection Alert from Constar Financial claiming the Disbursement Fee was not paid. Calls placed to Toyota Motor Credit exposed that in fact Galaxy Toyota did not prepare a "Disbursement Wavier Form" and in fact is not a bonifide Toyota dealer. A personal letter was then sent to Galaxy Toyota owner Robert Giasulli on July 23, 2019 with NO RESPONSE. Ultimately I was forced to pay the disbursement fee for fear of credit rating reprisals. Salesman Nick Criscoulo and Lease Officer Matt Mulvey have both lied to me to keep deal in place and Owner Robert Giasulli did not have the decency to reply at all. Without question this dealership along with the individuals mentioned are IRRESPONSIBLE, UNTRUSTWORTHY, AND ABOVE ALL DISHONEST. Note: This was a same day cash transaction! And please Brandon Bisignano, no need to reply. I have not received a check for $374.06.

    1.0 out of 5
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    1.0 out of 5
    Friendliness
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    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for submitting your review. We do apologize that you had an experience that warranted a 1star review. If you would like to discuss this matt...er further please call Brandon at 732-544-1000 ext. 3129


    Worked with:
    Nick Criscuolo

    Sr. Sales Consultant

    (4.9) 170 reviews

    Brandon Bisignano

    Internet Sales Manager

    (4.6) 17 reviews

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