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Ray Catena Lexus of Freehold

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Ray Catena Lexus of Freehold Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experi

...

ence for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.

"The Legend in Luxury"

Reviews

5.0 out of 5 5.0
1082 lifetime reviews. Includes reviews of Ray Catena Lexus of Freehold from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    Best car buying experience ever. I know I probably spent $1500 more than I would have in many other places. However, the customer service and their process... is unmatched. Worked the deal over the phone. Came in to look at the car. Next day I came to pick it up. This is a 2010 Lexus RX 350 which is rare for this dealer to sell as they mainly stick to new cars. They treated me like I was buying a brand new $60,000 vehicle. I show up to pick up my vehicle. It is parked, fueled up, temp plate is on. I sit down, sign up paperwork and I am done within an hour. A technology specialist helped me with learning about the vehicle. I purchased a 6 year unlimited miles tire and wheel insurance policy. I would never buy a car without one. Go see Ed and tell him that Stan sent you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide us with your wonderful feedback, we are pleased to know your experience was one of the best. We hope you enjo...y your recent purchase and we look forward to seeing you again in the future!


    Worked with:
    Ed Pistola

    Sales & Leasing Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    July 31, 2020

    Bernard and the dealership management personified the meaning of trust coupled with respect to insure we felt secure knowing our best interests were being... professionally handled. This was our second lease program with Bernard and we look forward to many more.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide us with your positive feedback, we are pleased to know Bernard and our team helped make your experience a gre...at one!


    Worked with:
    Bernard Tremblay

    Master Sales & Leasing Consultant

    (5.0) 398 reviews

    Joel Cohen

    General Manager

    (5.0) 67 reviews

  • March 26, 2016

    I had the pleasure of meeting Mr. Bernard Tremblay, My salesman. He was able to answer all my questions, and was acceptable to my counter offers as the... deal was made. I feel comfortable that I got the best deal availab le for the car I chose.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2020

    Adam is excellent! He was so helpful and patient with me. He's extremely knowledgeable and he is willing to do anything to help his customers. Adam really... went above and beyond. He even made sure I was comfortable with the price. He also did not pressure me at all and I appreciated this so much. Adam is the best and I would recommend him to anyone!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for providing us with your positive feedback on your recent experience with Adam. We are happy to know Adam went above and beyond during you...r visit.


    Worked with:
    Adam Iorlano

    New & Pre-Owned Sales Associate

    (5.0) 5 reviews

  • 5.0 out of 5
    July 17, 2020

    A special thank you to Daniel Strasser and the reps who serviced my Lexis 300 recently. The detailing of my vehicle was the best I ever received. My car... looks showroom new. NO other dealership compares to yours. Ed Pistola always takes the time to ask how my vehicle is performing. The service I receive at Lexus of Freehold is exceptional. Maureen Jacobsen

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide us with your positive feedback. We are pleased to hear your recent service experience was a great one!


    Worked with:
    Ed Pistola

    Sales & Leasing Consultant

    (5.0) 15 reviews

    Eric Cohen

    Service Manager

    (4.9) 14 reviews

    Daniel Strasser

    Service Consultant

    NOT RATED

  • 5.0 out of 5
    July 16, 2020

    Everyone at Ray Catena of Freehold makes you feel good my sales person John Mezzino was one of the nicest persons to deal with and I would recommend him... to anyone. Keep up the good work. Thank you all.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to know John was a pleasure to deal with and we appreciate your great feedback!


    Worked with:
    Giuseppe Insinga

    Service Consultant

    (5.0) 31 reviews

    John Mezzino

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    July 16, 2020

    I just bought a new RX 350 in the middle of a pandemic. The dealership practice social distancing and wiped down disinfected all surfaces. Felt safe... in doing business with Ray Catena especially Bernard Tremblay. I have known him for over 25 years and he is the ONLY reason why I am a repeat customer! I would recommend that anyone whose looking to buy a new Lexus to look him up.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your loyalty to Ray Catena and we are happy to know during these uncertain times we were able to make you feel safe and comfortable duri...ng your visit! Thank you for the wonderful feedback on your experiences with Bernard!


    Worked with:
    Bernard Tremblay

    Master Sales & Leasing Consultant

    (5.0) 398 reviews

  • 5.0 out of 5
    June 29, 2020

    Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented information... over the phone in answering our questions on availability of the car we wanted. The one hour drive was well worth it, as the car was right there waiting for us. Mr. Tremblay is the nicest person you would ever get to know, and he is a pleasure to do business with. He is so,prepared and well versed on the product we were interested in. The numbers on our trade and new vehicle were more than fair. The transaction was efficient and seamless, Bernard also arranged for the car to be delivered to us the next day. His assistant Kyle delivered the vehicle in meticulous condition, and explained the intricacies of the GX460 to my wife, including pairing her phone to the car. Of course, Bernard called us several times to make sure everything was ok, and it certainly was. Quite frankly, I do not know how anyone could improve on the sales experience that Mr. Tremblay delivers. I highly recommend Mr. Bernard Tremblay at Ray Catena Lexus of Freehold to anyone interested in purchasing or leasing a Lexus vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We appreciate your wonderful feedback, and are pleased to hear Bernard was informative and a pleasure to work with. Thank you again and we look forwar...d to seeing you again in the future!


    Worked with:
    Bernard Tremblay

    Master Sales & Leasing Consultant

    (5.0) 398 reviews

    Kyle Sager

    Technology Specialist

    NOT RATED

  • 5.0 out of 5
    June 19, 2020

    Bernard is truely the consummate professional salesmen,Bernard took the time to answer all of our questions and address all of our concerns,we would definitely... be back to see Bernard in the future for any of our automobile needs,keep up the great work Bernard!! Guy and Nancy Monaco,cpo,2017 Lexus ES 350,Atomic Silver

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are happy to hear of your wonderful experience with Bernard and we thank you for providing us with your feedback!


    Worked with:
    Bernard Tremblay

    Master Sales & Leasing Consultant

    (5.0) 398 reviews

    Adam Brenner

    Sales Manager

    (5.0) 13 reviews

  • 5.0 out of 5
    June 16, 2020

    We had a fantastic experience with Bernard. He was professional, knoweldgeable, and patient with our questions. We really appreciated how open and accomodating... he was throughout the entire process. He was incredibly responsive and went above and beyond to ensure we were comfortable with all aspects of the purchase. Bernard helped to make this a great experience from beginning to end and we will definitely be back.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to provide us with your positive feedback, we are excited to hear of your fantastic experience with Bernard!


    Worked with:
    Bernard Tremblay

    Master Sales & Leasing Consultant

    (5.0) 398 reviews

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