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Assistant","emailTxt":"gregorysfeldman@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31405,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":496136,"personPtyId":39472709,"firstName":"Joel","lastName":"Cohen","titleText":"N/A","emailTxt":"jcohen@raycatena.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31405,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402079,"firstName":"John","lastName":"Colosi","titleText":"Parts Department","emailTxt":"jcolosi@raycatenafreehold.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31405,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":402050,"personPtyId":38582551,"firstName":"Karyn","lastName":"Rispoli","titleText":"Sales 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Reception/Cashier","emailTxt":"rganello@raycatenafreehold.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31405,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":518031,"personPtyId":42168979,"firstName":"Toni Anne","lastName":"Arena","titleText":"Service Reception","emailTxt":"tarena@raycatenafreehold.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31405,"certifiedEmployee":false,"deptDscrp":"Service"}]

Ray Catena Lexus of Freehold

Rectangle 48
Sales
Service Closed

Ray Catena Lexus of Freehold Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experi

...

ence for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.

"The Legend in Luxury"

Reviews

4.9 out of 5 4.9
1008 lifetime reviews. Includes reviews of Ray Catena Lexus of Freehold from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 28, 2018

    We have been dealing with Bernard Tremblay, and this dealership for about 10 years. We would not consider going elsewhere. Bernard is knowledgeable and... considerate and the dealership has a great service department, which has always been customer friendly

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share this thoughtful review. It is a pleasure to hear that you have been working with Bernard and Lexus of Freehold ...for 10 years now. We look forward to bringing you many more great experiences for years to come.


    Worked with:
    Paul Vallejo

    Sales Manager

    (4.9) 101 reviews

  • 5.0 out of 5
    November 24, 2018

    I was dealing with dealer for more than 12 years . Bernard helped me a lot to get perfect deal for me. I leased Five cars over these 12 years and every... time he treats me with courtesy, he is professional and onset.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing this positive feedback with us. We are so happy to know that you have been a customer of ours for over 12 years and that you've ...always had such great experiences with us. If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future!

  • March 26, 2016

    I had the pleasure of meeting Mr. Bernard Tremblay, My salesman. He was able to answer all my questions, and was acceptable to my counter offers as the... deal was made. I feel comfortable that I got the best deal availab le for the car I chose.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2018

    Great Service, Daniel was an amazing sales man and answered any questions we had. He was very quick at calling us back when we called with questions and... made us feel at home when we where there. I would recommend anyone to ask for Daniel for any sales they have or need.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us. We are so happy to hear that your experience while working with Daniel went so well. We appreciate your... recommendation and we look forward to seeing you in the future!


    Worked with:
    Daniel Marinkovic

    Master Sales and Leasing Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    November 11, 2018

    My sales person, Bernard Trembly was highly professional, courteous and knowledgeable. I have used him before on 3 previous lease experiences. I would... be happy recommend him and Ray Catena Lexus of Freehold, to friends and associates.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share this thoughtful review. We are so happy to hear that Bernard made your experience so enjoyable and that we have... your recommendation. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

  • 5.0 out of 5
    November 8, 2018

    This was my first time buying a car from Ray Catena. I went through the Costco buying program and was assigned to Steve Stoop. Steve Stoop was wonderful... and patient. The price was significantly below any other dealership. I live in Montgomery County, PA and this dealership is about an hour away. But the price was right. I wanted a specific combination of exterior and interior colors on the 2019 Lexus ES 300H. They found one for me in Richmond, VA. They shipped the car up to the dealership. There were delays from the driver not leaving Richmond when we all expected, but Steve kept me in the loop. Unfortunately, the front bumper was scratched when it was taken off the trailer that brought it up. This caused further delays so they could paint the front of the car to make it right. They were very upfront about the scratch and again, Steve kept me in the loop. Eventually, due to all the delays, they actually delivered the car to me. My one complaint is that the tech expert that Steve brought with him, although very pleasant and accommodating, was not really that knowledgeable about the 2019 Lexus ES 300H's technical features. I have since had to read a lot on my own and play around with the settings to learn more. Overall, I would highly recommend Ray Catena and Steve Stoop.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your thoughtful review. We are so happy to know that your experience while working with Steve went so well thro...ughout the process of getting your 2019 Lexus ES 300H! We appreciate you making the trip to our dealership. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!


    Worked with:
    Steven Stoop

    Internet/BDC Coordinator

    (5.0) 7 reviews

  • 5.0 out of 5
    October 31, 2018

    We arrived knowing that Lexus had an excellent Hybrid SUV and we were fortunate to be assigned Bernard Trembly, a personable, intelligent and experienced... salesman. Since we considered three different year models it was not an easy choice. (2017, 2018, 2019). But with each car he presented a fair deal and made clear what the differences entailed. They even brought a car from another dealer that seemed to have what we wanted, but since it still did not answer our needs, he patiently gave another choice, and it turned out to be a wonderful purchase. It was more money since it was a new 2019 model but he never pressured us. He led us to the car that we really were happy with. Highly recommend the spirit of that entire dealership as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this thoughtful review. It is a pleasure to hear how well your experience went while working with Bernard and t...hat he made your experience so enjoyable throughout the process of finding the right vehicle for you. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!


    Worked with:
    Paul Vallejo

    Sales Manager

    (4.9) 101 reviews

  • 5.0 out of 5
    October 28, 2018

    Excellent Overall Experience!! Friendly atmosphere. Our salesperson Steve Stoop was knowledgeable, no pressure, and accessible to contact by phone or... text. Went above and beyond to make the deal. Highly Recommend Ray Catena of Freehold

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this thoughtful review. It's a pleasure to hear how well your experience went while working with Steve and that... he was of great assistance throughout the process. If you have any questions, comments, or concerns, please feel free to give us a call. We look forward to seeing you in the future!


    Worked with:
    Steven Stoop

    Internet/BDC Coordinator

    (5.0) 7 reviews

  • 5.0 out of 5
    October 24, 2018

    Giuseppe is always helpful & does everything the can to make customer happy. He immediately fixed the mirror issue I was having and offered his expert... advice.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave this thoughtful review. We're so happy to hear that your experience while working with Guiseppe went so well. P...lease do not hesitate to reach out with any questions. We look forward to seeing you in the future!


    Worked with:
    Giuseppe Insinga

    Service Consultant

    (5.0) 26 reviews

  • 5.0 out of 5
    October 22, 2018

    I bought a Lexus 2 months ago if I need to purchase another Lexus I will ask for Steve Stoop to help me with the sale. Thank... you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your positive experience with us! We're happy to hear that Steve was of great assistance throughout your visit.


    Worked with:
    Steven Stoop

    Internet/BDC Coordinator

    (5.0) 7 reviews

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