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Pine Belt Nissan of Keyport

(520 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–5:00pm
Tuesday 8:30am–9:00pm 7:30am–5:00pm
Wednesday 8:30am–9:00pm 7:30am–5:00pm
Thursday 8:30am–9:00pm 7:30am–5:00pm
Friday 8:30am–9:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2015 consumer dealer award

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Reviews

(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pine Belt Nissan of Keyport from DealerRater.

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I dealt with Dave.

I dealt with Dave. Great guy awesome person. Straight shooter. We should call him straight dave! Didn't push me or anything for credit app. Waited until we decided we wanted the car. Just good business straight up, didn't hide anything or pull anything out last minute. Finace guy was just as great. I actually agreed to a price and he co tined to get $750 in extra savings! I ended up buying a vehicle that was well priced so I ended up walking away with a deal. Doesn't happen often thse days. I will be buying another used truck soon and will wait until these guys get something in stock to do it. Best car buying experience I have ever had. But I was a well informed buyer that knew what they wanted. Put those two elements together me + straight dave = deal done. Lol. If you can't tell yet I enjoyed it.

I dealt with Dave.

I dealt with Dave. Great guy awesome person. Straight shooter. We should call him straight dave! Didn't push me or anything for credit app. Waited until we decided we wanted the car. Just good business straight up, didn't hide anything or pull anything out last minute. Finace guy was just as great. I actually agreed to a price and he co tined to get $750 in extra savings! I ended up buying a vehicle that was well priced so I ended up walking away with a deal. Doesn't happen often thse days. I will be buying another used truck soon and will wait until these guys get something in stock to do it. Best car buying experience I have ever had. But I was a well informed buyer that knew what they wanted. Put those two elements together me + straight dave = deal done. Lol. If you can't tell yet I enjoyed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I just wanted to thank you guys for providing me with the

I just wanted to thank you guys for providing me with the uttermost customer service. Your Sales Manager Ken Harris and Product expert Jay Maher made my experience smooth throughout the process. Both gentlemen went above and beyond to meet my expectations. I'm thrilled with my 2023 purchase! I definitely recommend visiting this Nissan dealership! Update: I recently leased a new Nissan Altima, and I had an outstanding experience thanks to Steve. From the moment I walked in, he was attentive, professional, and genuinely interested in helping me find the perfect car. He patiently answered all my questions and made sure I understood all the features of the Altima. What impressed me most was his no-pressure approach. He was knowledgeable and transparent, making the entire process smooth and stress-free. Steve went above and beyond to ensure I got the best deal possible, and I couldn't be happier with my new car. If you're in the market for a new vehicle, I highly recommend reaching out to Steve at Pine Belt Nissan. He made what can often be a daunting experience into an enjoyable one. Five stars all the way!

I just wanted to thank you guys for providing me with the

I just wanted to thank you guys for providing me with the uttermost customer service. Your Sales Manager Ken Harris and Product expert Jay Maher made my experience smooth throughout the process. Both gentlemen went above and beyond to meet my expectations. I'm thrilled with my 2023 purchase! I definitely recommend visiting this Nissan dealership! Update: I recently leased a new Nissan Altima, and I had an outstanding experience thanks to Steve. From the moment I walked in, he was attentive, professional, and genuinely interested in helping me find the perfect car. He patiently answered all my questions and made sure I understood all the features of the Altima. What impressed me most was his no-pressure approach. He was knowledgeable and transparent, making the entire process smooth and stress-free. Steve went above and beyond to ensure I got the best deal possible, and I couldn't be happier with my new car. If you're in the market for a new vehicle, I highly recommend reaching out to Steve at Pine Belt Nissan. He made what can often be a daunting experience into an enjoyable one. Five stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently leased a new Nissan Altima, and I had an

I recently leased a new Nissan Altima, and I had an outstanding experience thanks to Steve. From the moment I walked in, he was attentive, professional, and genuinely interested in helping me find the perfect car. He patiently answered all my questions and made sure I understood all the features of the Altima. What impressed me most was his no-pressure approach. He was knowledgeable and transparent, making the entire process smooth and stress-free. Steve went above and beyond to ensure I got the best deal possible, and I couldn't be happier with my new car. If you're in the market for a new vehicle, I highly recommend reaching out to Steve at Pine Belt Nissan. He made what can often be a daunting experience into an enjoyable one. Five stars all the way!

I recently leased a new Nissan Altima, and I had an

I recently leased a new Nissan Altima, and I had an outstanding experience thanks to Steve. From the moment I walked in, he was attentive, professional, and genuinely interested in helping me find the perfect car. He patiently answered all my questions and made sure I understood all the features of the Altima. What impressed me most was his no-pressure approach. He was knowledgeable and transparent, making the entire process smooth and stress-free. Steve went above and beyond to ensure I got the best deal possible, and I couldn't be happier with my new car. If you're in the market for a new vehicle, I highly recommend reaching out to Steve at Pine Belt Nissan. He made what can often be a daunting experience into an enjoyable one. Five stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought a 2018 Nissan Rogue LEMON, worst service

Bought a 2018 Nissan Rogue LEMON, worst service department except for Rob. Buyer be ware I had my car in there for numerous issues in the last year since I bought it. I got yelled at By Eric their supposed sales manager. They keep telling me there’s nothing wrong with my car, and the thing is a danger and a hazard. The transmission is broken. The all-wheel-drive does not work, and I was told it only works when the car goes over a bump. It is a 100% lemon and I will never buy from anything there again. I’ve been to every outlet the Better Business Bureau file the report I called Nissan directly. They actually are trying to help me but like I said this car is a lemon and they do nothing about it nor do they care I was treated like a five-year-old. Like I said buyer beware. Also, my check engine light is now on, but since I won’t go to Pineville anymore because they sell lemons, I chose to go to Edison Nissan, who is much friendlier and more knowledgeable. When to Pineville I got yelled at by their service manager treated me like a five year old. I bought the car with 54,000 miles on it had problems with it from day one and brought the car in 5 to 7 times. Tell me they were gonna fix certain things and then told me they never said that. But like I said when a dealer knows they sold you a lemon they got you. And then they all laugh about it.

Bought a 2018 Nissan Rogue LEMON, worst service

Bought a 2018 Nissan Rogue LEMON, worst service department except for Rob. Buyer be ware I had my car in there for numerous issues in the last year since I bought it. I got yelled at By Eric their supposed sales manager. They keep telling me there’s nothing wrong with my car, and the thing is a danger and a hazard. The transmission is broken. The all-wheel-drive does not work, and I was told it only works when the car goes over a bump. It is a 100% lemon and I will never buy from anything there again. I’ve been to every outlet the Better Business Bureau file the report I called Nissan directly. They actually are trying to help me but like I said this car is a lemon and they do nothing about it nor do they care I was treated like a five-year-old. Like I said buyer beware. Also, my check engine light is now on, but since I won’t go to Pineville anymore because they sell lemons, I chose to go to Edison Nissan, who is much friendlier and more knowledgeable. When to Pineville I got yelled at by their service manager treated me like a five year old. I bought the car with 54,000 miles on it had problems with it from day one and brought the car in 5 to 7 times. Tell me they were gonna fix certain things and then told me they never said that. But like I said when a dealer knows they sold you a lemon they got you. And then they all laugh about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jay Johnson was very professional and helped me buy the

Jay Johnson was very professional and helped me buy the car of my dreams at Pine Belt Nissan of Keyport.His helpfulness was much appreciated and I whole heartedly recommend him. It took ne a few days to make up my mind. Jay Johnson was not pushy but very patient, he answered all my questions . My experience at Pine Belt Nissan of Keyport was great thanks to Jay Johnson!

Jay Johnson was very professional and helped me buy the

Jay Johnson was very professional and helped me buy the car of my dreams at Pine Belt Nissan of Keyport.His helpfulness was much appreciated and I whole heartedly recommend him. It took ne a few days to make up my mind. Jay Johnson was not pushy but very patient, he answered all my questions . My experience at Pine Belt Nissan of Keyport was great thanks to Jay Johnson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Poor service in the service dept.

Poor service in the service dept. I don’t need to be rip off and stressed with the service advisor. I am pointed out Erik as a scammer. Don’t ever use this guy. He is a con artist. You drop your car there to get service and not an argument. He sold me a used part claiming it was a new part. New parts are not dirty with water stains. Customers be weary always double check their work. The techs and service advisor skimp on their jobs. I got my oil change there saw my fluid almost empty I told the service advisor to make sure all fluids are topped off. And my tires inflated. That was not done. I know they will over charge but do it professionally. Do the job right and let me go home happy that it was done right. They will lose my repeat business and I will not come again for service and repairs again. I don’t want to be stressed and fight with your con artists. You are lucky I didn’t blow up there and your customers hear how xxxxty your service advisor did to me. I kept it professional. Not again..

Poor service in the service dept.

Poor service in the service dept. I don’t need to be rip off and stressed with the service advisor. I am pointed out Erik as a scammer. Don’t ever use this guy. He is a con artist. You drop your car there to get service and not an argument. He sold me a used part claiming it was a new part. New parts are not dirty with water stains. Customers be weary always double check their work. The techs and service advisor skimp on their jobs. I got my oil change there saw my fluid almost empty I told the service advisor to make sure all fluids are topped off. And my tires inflated. That was not done. I know they will over charge but do it professionally. Do the job right and let me go home happy that it was done right. They will lose my repeat business and I will not come again for service and repairs again. I don’t want to be stressed and fight with your con artists. You are lucky I didn’t blow up there and your customers hear how xxxxty your service advisor did to me. I kept it professional. Not again..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I have bought two Nissan Altimas.

I have bought two Nissan Altimas.The sales manager Rich Hendrickson was very profressional and also kind and was willing to listen to me.Also The salesman I had.was great also he isn't there anymore but He was a great person.I bought a brand new 2010 Altima It was beautiful,special Bose system etc.But Hurricane sandy totaled it.17,00 miles only,I went to get another The dealership was very caring.I bought a 2012 Altima Thank God because there were hardly any cars available.

I have bought two Nissan Altimas.

I have bought two Nissan Altimas.The sales manager Rich Hendrickson was very profressional and also kind and was willing to listen to me.Also The salesman I had.was great also he isn't there anymore but He was a great person.I bought a brand new 2010 Altima It was beautiful,special Bose system etc.But Hurricane sandy totaled it.17,00 miles only,I went to get another The dealership was very caring.I bought a 2012 Altima Thank God because there were hardly any cars available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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As soon as I walked into the Nissan dealership I was

As soon as I walked into the Nissan dealership I was immediately greeted by David Stone. My lease was coming to an end and I wanted to figure out my options. David took the time to get to know me by asking my preferences and what my budget was. He promised to get me into a car I could afford and he did just that. I couldn't have asked for a better salesman. He was very informative on giving me all the details and showing me how to use all the features that come with the car. David was very kind to my 8 year old daughter who came with me. He told her when leaving he made a lifelong friend and made her day. He is a wonderful asset to the Nissan team and I will be referring him to all my friends and family. If you want a painless experience when buying or leasing a car he is your go to guy! David is very knowledgeable about the cars he sells and makes the experience that everyone dreads enjoyable!

As soon as I walked into the Nissan dealership I was

As soon as I walked into the Nissan dealership I was immediately greeted by David Stone. My lease was coming to an end and I wanted to figure out my options. David took the time to get to know me by asking my preferences and what my budget was. He promised to get me into a car I could afford and he did just that. I couldn't have asked for a better salesman. He was very informative on giving me all the details and showing me how to use all the features that come with the car. David was very kind to my 8 year old daughter who came with me. He told her when leaving he made a lifelong friend and made her day. He is a wonderful asset to the Nissan team and I will be referring him to all my friends and family. If you want a painless experience when buying or leasing a car he is your go to guy! David is very knowledgeable about the cars he sells and makes the experience that everyone dreads enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Walter our salesman went above and beyond and took his

Walter our salesman went above and beyond and took his time and at no point did we ever feel pressured to buy or tricked into buying. We got a 2020 nissan maxima sr and anything we addressed he accomplished and went above and beyond every step. We test drove 2 cars and usually any normal salesman before we even pull in would be like lets start the paperwork ASAP! Walter was not like that at all! There are a few issues we like to address with the vehicle but no doubt Walter will make it right. If you come in for a new or used car please go see Walter he will go above and beyond for you. Just have a good attitude because it does go both ways and let him know your intentions from the start and you will see how great Walter is.

Walter our salesman went above and beyond and took his

Walter our salesman went above and beyond and took his time and at no point did we ever feel pressured to buy or tricked into buying. We got a 2020 nissan maxima sr and anything we addressed he accomplished and went above and beyond every step. We test drove 2 cars and usually any normal salesman before we even pull in would be like lets start the paperwork ASAP! Walter was not like that at all! There are a few issues we like to address with the vehicle but no doubt Walter will make it right. If you come in for a new or used car please go see Walter he will go above and beyond for you. Just have a good attitude because it does go both ways and let him know your intentions from the start and you will see how great Walter is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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It was great experience.

It was great experience. David Stone is excellent salesman. He helped us to follow our dream and get the car fitting our needs. We will come back for next car.

It was great experience.

It was great experience. David Stone is excellent salesman. He helped us to follow our dream and get the car fitting our needs. We will come back for next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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