World Volkswagen of Neptune

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Reviews

Average Ratings

4.9
828 lifetime reviews. Includes reviews of World Volkswagen of Neptune from DealerRater.com
  • Great Job, As Always!

    I love buying cars at World Volkswagen and that's why my family and I have purchased seven cars here in the last few years. Roy Draper is easy to ...

    Dealer Response

    Hello Mets Fan, Thank you so much for taking the time to leave a review and for continuing to be such a loyal World VW customer! I really appreci...


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    I love buying cars at World Volkswagen and that's why my family and I have purchased seven cars here in the last few years. Roy Draper is easy to work with, informative and really understands the kind of cars I like and how to put a deal together that makes sense. I can't recommend him and World enough!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Mets Fan, Thank you so much for taking the time to leave a review and for continuing to be such a loyal World VW customer! I really appreciate that you continue to chose us, and that you consistently entrust Roy in finding the perfect car to meet your needs. Roy is a vital member of the World VW team. He is always willing to do whatever it takes to ensure that his customers leave 100% satisfied; he does an excellent job representing World VW. Many congratulations on your new vehicle(s)! Thank you so much for recommending us, and we look forward to seeing you again in the future! Have a very happy New Year! Warmly, Justin Simcox, GM


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  • World class experience at world vw
    April 29, 2017

    Great experience....Dean helped me and my family every step of the way with a new VW! would highly recomend. Really easy to do with every step of ...


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    Great experience....Dean helped me and my family every step of the way with a new VW! would highly recomend. Really easy to do with every step of the way!

    Does recommend this dealer

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  • World VW is the Best!!!!!
    April 29, 2017

    Dean is very knowledgeable and listened to my needs. He was able to place me in a vehicle that is not only fun to drive but practical as well. If ...


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    Dean is very knowledgeable and listened to my needs. He was able to place me in a vehicle that is not only fun to drive but practical as well. If you haven't considered VW yet, now is the time!!! Thank you World VW!!!

    Does recommend this dealer

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  • great experience at world VW

    Great experience....Dean helped me and my family every step of the way with a new VW! would highly recomend. Really easy to deal with through the ...


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    Great experience....Dean helped me and my family every step of the way with a new VW! would highly recomend. Really easy to deal with through the whole process!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • World VW is the Best!!!!

    Dean is an amazing salesman and help out me in a car that is fun to drive and practical as well. Go in for a test drive with Dean and I promise yo...


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    Dean is an amazing salesman and help out me in a car that is fun to drive and practical as well. Go in for a test drive with Dean and I promise you will be glad you did!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • FORMED A FRIENDSHIP
    April 27, 2017

    When bringing my car in for service, I went into sales dept. and met Joe Scarpino. He was so knowledgeable of my car and all VWs.I asked him how ...

    World Volkswagen of Neptune

    Hello Mike, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Joe is outstanding & we ar...


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    When bringing my car in for service, I went into sales dept. and met Joe Scarpino. He was so knowledgeable of my car and all VWs.I asked him how he knew so much and he told me his dad always owned VWs and had an interest in them. Now anytime I bring my car in, I see Joe. I always told him I would buy my next VW from him. I am so fortunate to have met him and hope dealership realizes how lucky they are to have such a valued employee.

    Does recommend this dealer
    World Volkswagen of Neptune

    Hello Mike, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Joe is outstanding & we are so lucky to have him on our team. We thank you for choosing World Volkswagen & we hope to see you again soon. Best, Justin Simcox, GM


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  • FEEL LIKE A FRIEND

    When bringing my car in for service, I went into sales dept. and met Joe Scarpino. He was so knowledgeable of my car and all VWs.I asked him how ...

    Dealer Response

    Hello Mike, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Joe is outstanding & we ar...


    Show Full Review

    When bringing my car in for service, I went into sales dept. and met Joe Scarpino. He was so knowledgeable of my car and all VWs.I asked him how he knew so much and he told me his dad always owned VWs and had an interest in them. Now anytime I bring my car in, I see Joe. I always told him I would buy my next VW from him. I am so fortunate to have met him and hope dealership realizes how lucky they are to have such a valued employee.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mike, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Joe is outstanding & we are so lucky to have him on our team. We thank you for choosing World Volkswagen & we hope to see you again soon. Best, Justin Simcox, GM


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  • Everything I could ask for!
    April 26, 2017

    Walked in with an idea in mind, drove out with a vehicle better than I thought I could ever have! Joe, my salesman, explained every bell and whist...

    World Volkswagen of Neptune

    Hello Rislee, Thank you for your wonderful review as well as your five star rating. I'm glad to hear so many of our employees were able to assist ...


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    Walked in with an idea in mind, drove out with a vehicle better than I thought I could ever have! Joe, my salesman, explained every bell and whistle to me (twice! Since it was a lot to take in), and he even helped me set the position of my seat for a more comfortable driving experience! Jonathan, the sales manager, kept me at a comfortable payment and even upgraded me to a sport model! Steve, the finance guy, explained every piece of paper I was signing with a smile. I couldn't have asked for a better experience. Simple. Stress free. Totally coming back!

    Does recommend this dealer
    World Volkswagen of Neptune

    Hello Rislee, Thank you for your wonderful review as well as your five star rating. I'm glad to hear so many of our employees were able to assist you successfully. We appreciate you choosing World Volkswagen & we hope to see you again soon. Please enjoy your vehicle. Best, Justin Simcox, GM


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  • Follow up to awesome Service

    I know I just posted a review yesterday. But I had to come back and do a follow up. Today I was told by my service advisor, Lauren Daidone that my...

    Dealer Response

    Hello John, Your review is greatly appreciated as well as your five star rating. We are extremely grateful for our staff and the services they pro...


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    I know I just posted a review yesterday. But I had to come back and do a follow up. Today I was told by my service advisor, Lauren Daidone that my check engine light was due to a faulty intake manifold. Since my car has over 106,000 miles it would not be covered. I informed her that it was replaced before. She said she would look into it and get back to me. Turns out that my car is a CA emissions car and I am covered. 150,000 miles or 10 years. It will cost me nothing. She saved me $913.00. If Lauren Daidone didn't do the research this issue I would have cost me a lot of money. Her honesty and the high quality of this dealership is why I keep going back. Awesome job Lauren. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello John, Your review is greatly appreciated as well as your five star rating. We are extremely grateful for our staff and the services they provide. Lauren is outstanding & we are honored to have her on our team. Thank you for choosing World Volkswagen & we hope to see you again soon. Sincerely, Justin Simcox, GM


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  • Great experience with Joseph Scarpino
    April 26, 2017

    We purchased a Jetta from Joseph and was so pleased with our experience with him. He was kind, respectful and amiable. We felt no pressure or rush...

    World Volkswagen of Neptune

    Hello Jennifer, Congratulations on your Jetta! We appreciate your feedback as well as your five star rating. I'm glad to hear you had such a wonde...


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    We purchased a Jetta from Joseph and was so pleased with our experience with him. He was kind, respectful and amiable. We felt no pressure or rushed. He took his time with us and really explained the features of the car. Simply, Joseph was sincere and genuine. A truly smart and just plain nice guy. He is definitely the most knowledgeable and most informative salesperson I've ever met. He knows the cars well. We had an amazing experience at the dealership and with Joseph. Highly recommend!

    Does recommend this dealer
    World Volkswagen of Neptune

    Hello Jennifer, Congratulations on your Jetta! We appreciate your feedback as well as your five star rating. I'm glad to hear you had such a wonderful & positive experience at World Volkswagen. Joseph is outstanding & we are honored to have him on our team. Thank you for recommending World Volkswagen & we hope to see you again soon. Please enjoy your vehicle. Best, Justin Simcox, GM


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