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Towne Hyundai

(1,524 reviews)
Visit Towne Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (973) 607-2209 (973) 607-2209
Used (973) 607-2189 (973) 607-2189
Service (973) 607-2477 (973) 607-2477

Reviews

(1,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Towne Hyundai from DealerRater.

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Freddy is the best

Freddy was great he got me the best car for the best price. I would definitely work with him again. Best experience I've had at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Towne Hyundai is fantastic

Best car buying experience I've ever had. Joe Ipp is the absolute best. He is a true professional. He made my purchase so easy. Thank you Joe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Effortless & Easy

Salesperson did not pressure me at all & was very professional & accommodating. Made the experience of leasing my new Hyundai a pleasure. Pricing was fair & I was able to obtain the new vehicle I wanted in a timely fashion with features I requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Worked with a friendly helpful salesman, purchased a great vehicle for a great price. Everyone was professional and friendly. Will return for future purchases. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Immature Sales Manager

I met with robert the sales person and came to agreement on a price for my lease While walking paat the sales office robert was speaking to sales manager jeff. I heard jeff saying he waa going to come out and try to get additional money. Jeff Angulo sat with me and spoke to me as he was so smart and i was so DUMB. Well, the price stayed the same but i did not like his arrogance. A friend of mine was also at the deslership looking for a car and said she overheard Jeff speaking with a coworker and heard my name and some really not nice things being said. I told robert i did not have time to do the deal. I left and got the next dealer to match the price and they were appreciative. I will not lease a vehicle from a dealership that lets their managers disrespect and bad mouth their customers. Jeff Angulo should be ashamed at his actions and needs to be taught that there is so many competing dealerships and to lose a sale over his immaturity should not be acceptable by the ownership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

towne hyundai stands up well

great place to buy or lease a car. They are attentive and caring whie you are waiting and looking around at the vehicles Very helpful in helping you to make up your mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Low pressure, High value, great experience.

Went to another dealer first and got high pressure to buy a leftover and I had to act today or it would be gone. Came to Towne and asked the salesman to honestly tell me what he thought of the deal, he told me it was not bad and a new one would likely cost more. Decided to price it out and as it turned out with exact same equipment got a loaded '16 Elantra Limited with Tech package for about $1,000 less than the '15 leftover plus they gave me about $1,000 more for my trade - can't beat that. Very happy and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Low pressure, High value, Great experience

Went to another dealer first and got high pressure to buy a leftover and I had to act today or it would be gone. Came to Towne and asked the salesman to honestly tell me what he thought of the deal, he told me it was not bad and a new one would likely cost more. Decided to price it out and as it turned out with exact same equipment got a loaded '16 Elantra Limited with Tech package for about $1,000 less than the '15 leftover plus they gave me about $1,000 more for my trade - can't beat that. Very happy and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

Another great leasing experience with Towne Hyundai. Joe Ippolito and his staff went above and beyond to meet my needs. I highly recommend them. GREAT JOB!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly Dealership

My car buying experience was great. Joe and his assistant both helped me out by not only giving the best deal but best service. They stayed to explain how to use the car and did follow up to make sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.