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Toyota World of Newton

(969 reviews)
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 7:00am–9:00pm 7:00am–7:00pm
Tuesday 7:00am–9:00pm 7:00am–7:00pm
Wednesday 7:00am–9:00pm 7:00am–7:00pm
Thursday 7:00am–9:00pm 7:00am–7:00pm
Friday 7:00am–9:00pm 7:00am–7:00pm
Saturday 7:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Meet our employees

Reviews

(969 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota World of Newton from DealerRater.

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This was the only dealership I went to where the sales

This was the only dealership I went to where the sales person acted professional towards me. Jazmin was able to answer all of my questions or get the answers i was looking for, there was no pressure to purchase day of and followups were polite and didn't come across as agressive or harassing. 10/5 stars, will put this dealership at the top of my list when we purchuse our next vehicle.

This was the only dealership I went to where the sales

This was the only dealership I went to where the sales person acted professional towards me. Jazmin was able to answer all of my questions or get the answers i was looking for, there was no pressure to purchase day of and followups were polite and didn't come across as agressive or harassing. 10/5 stars, will put this dealership at the top of my list when we purchuse our next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us at Toyota World of Newton! We're delighted to hear that Jazmin provided professional and pressure-free service. We look forward to assisting you again when you're ready for your next vehicle purchase!

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Was there for an oil change, Robert got me finished

Was there for an oil change, Robert got me finished quickly. I was also informed of things that I should keep an eye out for

Was there for an oil change, Robert got me finished

Was there for an oil change, Robert got me finished quickly. I was also informed of things that I should keep an eye out for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eric, we're glad to hear Robert provided you with efficient service and helpful advice at Toyota World of Newton. Thanks for sharing your experience!

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Service was great , happy with entire service.

Service was great , happy with entire service. Pricing was fair.thank you, thank you Thanks

Service was great , happy with entire service.

Service was great , happy with entire service. Pricing was fair.thank you, thank you Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are delighted to hear from you, Michael. Thank you for the great review of Toyota World of Newton!

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I have going there for 20 yrs Vinnie is the best always

I have going there for 20 yrs Vinnie is the best always friendly and professional

I have going there for 20 yrs Vinnie is the best always

I have going there for 20 yrs Vinnie is the best always friendly and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gavin, it means so much to us to see your review! Thanks from Vinnie and the team at Toyota World of Newton.

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Very good service on my Rav 4 for new tires and

Very good service on my Rav 4 for new tires and alignment. Always very professional.

Very good service on my Rav 4 for new tires and

Very good service on my Rav 4 for new tires and alignment. Always very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Pete, for stopping by to leave Toyota World of Newton a wonderful review!

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Had problem with paint peeling on my Highlander but

Had problem with paint peeling on my Highlander but Vincent and Customer support approved the repair. Vincent sent us to body shop and repair was completed in 3 days. Thanks Vincent and Customer Care.

Had problem with paint peeling on my Highlander but

Had problem with paint peeling on my Highlander but Vincent and Customer support approved the repair. Vincent sent us to body shop and repair was completed in 3 days. Thanks Vincent and Customer Care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maggie, we're glad to hear that Vincent and our Customer Support team at Toyota World of Newton were able to assist with your Highlander's paint issue. Thank you for sharing your experience!

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Brought vehicle in for oil change but they are very

Brought vehicle in for oil change but they are very thorough in performing multi point inspection found other issues which if not repaired would have lead to problems down the road.

Brought vehicle in for oil change but they are very

Brought vehicle in for oil change but they are very thorough in performing multi point inspection found other issues which if not repaired would have lead to problems down the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Frank, we're glad to hear that our team at Toyota World of Newton could help identify and address potential issues during your visit. Thank you for trusting us with your vehicle's care!

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Joe Depp was very helpful and explained all the options

Joe Depp was very helpful and explained all the options for service of my 4Runner. Keep returning because of employees like Joe.

Joe Depp was very helpful and explained all the options

Joe Depp was very helpful and explained all the options for service of my 4Runner. Keep returning because of employees like Joe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, we're delighted to hear that Joe provided you with excellent service at Toyota World of Newton. Thank you for your continued trust in us!

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Went in for normal maintenance and was told I needed to

Went in for normal maintenance and was told I needed to do two other items so that all maintenance was up to date. Joseph made sure I was informed.

Went in for normal maintenance and was told I needed to

Went in for normal maintenance and was told I needed to do two other items so that all maintenance was up to date. Joseph made sure I was informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Emelio, we're glad to hear Joseph kept you informed during your visit at Toyota World of Newton. Keeping up with maintenance is key, and we appreciate your trust in us!

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Service was smooth and well done.

Service was smooth and well done. Everyone courteous and efficient. There were no problems or glitches.

Service was smooth and well done.

Service was smooth and well done. Everyone courteous and efficient. There were no problems or glitches.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ann, we're delighted to hear that your experience at Toyota World of Newton was smooth and efficient. Thank you for sharing your positive feedback!

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