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Douglas INFINITI

(1,135 reviews)
Visit Douglas INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

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New (908) 988-0178 (908) 988-0178
Used (908) 897-0959 (908) 897-0959
Service (908) 897-0296 (908) 897-0296

Inventory

See all 165 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2009.
We have been serving NJ since 1965 and it's a rather rare occasion when you find a dealership that is truly concerned with not only satisfying your service needs but one that sincerely wants to develop an on-going relationship for years to come. At Douglas INFINITI we make it our goal to get to know you so that we can pair you up with the vehicle of your dreams but also so that you feel comfortable at our dealership! We base our customer service on the hope that every single customer will make us their INFINITI dealer in Summit NJ for life which is why our standard of service is known as the "Douglas Difference".
Where else? Only at Douglas. Experience the "Douglas Difference".

Service center

Phone number (908) 897-0296

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Douglas INFINITI from DealerRater.

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DOUGLAS Infinity dealer was excellent in customer service. Very happy with the service! Definitely would recommend it!

DOUGLAS Infinity dealer was excellent in customer service. Very happy with the service! Definitely would recommend it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always a pleasure dealing with the staff at Douglas INFINITI. Perfect and seamless service experience!

Always a pleasure dealing with the staff at Douglas INFINITI. Perfect and seamless service experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have nothing but amazing experiences with each car that I have leased through Douglas Infinity. This is my 3rd car and second time working with Armand and Jimmy. The best from start to finish!!!

I have nothing but amazing experiences with each car that I have leased through Douglas Infinity. This is my 3rd car and second time working with Armand and Jimmy. The best from start to finish!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Armand and everyone in the dealership were super helpful and professional, great experience. I definetely recommend to anyone looking for great service

Armand and everyone in the dealership were super helpful and professional, great experience. I definetely recommend to anyone looking for great service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Martin was extremely helpful getting my car in for tire service I live in area & got ride back n forth

Martin was extremely helpful getting my car in for tire service I live in area & got ride back n forth

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were respectful and informed us what was happening. They fixed our issue in a timely manner

They were respectful and informed us what was happening. They fixed our issue in a timely manner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Michael was very attentive and knowledgeable about requirements for my service to be completed. He truly cares for his customers and is a good listener.

Michael was very attentive and knowledgeable about requirements for my service to be completed. He truly cares for his customers and is a good listener.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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clean, friendly staff, scheduling was easy and surprise car wash! checked out fast overall wonderful

clean, friendly staff, scheduling was easy and surprise car wash! checked out fast overall wonderful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional with excellence and compassionate service Didn’t have to wait too long. Great work!

Professional with excellence and compassionate service Didn’t have to wait too long. Great work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We like the Service MODEL the manager and the owner was very very special and XO was tremendous Services beautiful

We like the Service MODEL the manager and the owner was very very special and XO was tremendous Services beautiful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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