Reviews
Service center is great Silviene and Michael make me feel as a value costumer, always finding solicito a with clear communication
Service center is great Silviene and Michael make me feel as a value costumer, always finding solicito a with clear communication
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very professional and helpful, from Mark to Felix to Ernie This was a positive experience
Everyone was very professional and helpful, from Mark to Felix to Ernie This was a positive experience
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
The customer service was great and they treated me well. Martin is very knowledgeable and very helpful.
The customer service was great and they treated me well. Martin is very knowledgeable and very helpful.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Labor diagnostic charges could be steep on your pocket. I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car differential need to be replaced.
Labor diagnostic charges could be steep on your pocket. I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car differential need to be replaced.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Not a happy camper this time. Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differential needs to be changed. I did not expect this charge after years of loyalty towards this dealership.
Not a happy camper this time. Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differential needs to be changed. I did not expect this charge after years of loyalty towards this dealership.
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Michael is always friendly, professional, very knowledgeable and accommodating!!! I have been coming to Douglas Infiniti since Salerno sold Infiniti Denville. Douglas is so much better!!
Michael is always friendly, professional, very knowledgeable and accommodating!!! I have been coming to Douglas Infiniti since Salerno sold Infiniti Denville. Douglas is so much better!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
DOUGLAS Infinity dealer was excellent in customer service. Very happy with the service! Definitely would recommend it!
DOUGLAS Infinity dealer was excellent in customer service. Very happy with the service! Definitely would recommend it!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure dealing with the staff at Douglas INFINITI. Perfect and seamless service experience!
Always a pleasure dealing with the staff at Douglas INFINITI. Perfect and seamless service experience!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have nothing but amazing experiences with each car that I have leased through Douglas Infinity. This is my 3rd car and second time working with Armand and Jimmy. The best from start to finish!!!
I have nothing but amazing experiences with each car that I have leased through Douglas Infinity. This is my 3rd car and second time working with Armand and Jimmy. The best from start to finish!!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Armand and everyone in the dealership were super helpful and professional, great experience. I definetely recommend to anyone looking for great service
Armand and everyone in the dealership were super helpful and professional, great experience. I definetely recommend to anyone looking for great service
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car