Skip to main content

Douglas INFINITI

(1,127 reviews)
Visit Douglas INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (908) 988-0178 (908) 988-0178
Used (908) 897-0959 (908) 897-0959
Service (908) 897-0296 (908) 897-0296

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2009.
We have been serving NJ since 1965 and it's a rather rare occasion when you find a dealership that is truly concerned with not only satisfying your service needs but one that sincerely wants to develop an on-going relationship for years to come. At Douglas INFINITI we make it our goal to get to know you so that we can pair you up with the vehicle of your dreams but also so that you feel comfortable at our dealership! We base our customer service on the hope that every single customer will make us their INFINITI dealer in Summit NJ for life which is why our standard of service is known as the "Douglas Difference".
Where else? Only at Douglas. Experience the "Douglas Difference".

Service center

Phone number (908) 897-0296

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Douglas INFINITI from DealerRater.

Want to share your experience with this dealership?

Write a review

Professional with excellence and compassionate service Didn’t have to wait too long. Great work!

Professional with excellence and compassionate service Didn’t have to wait too long. Great work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

We like the Service MODEL the manager and the owner was very very special and XO was tremendous Services beautiful

We like the Service MODEL the manager and the owner was very very special and XO was tremendous Services beautiful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Martin was great. Informative and the service was quick. Great facility and will return for next services.

Martin was great. Informative and the service was quick. Great facility and will return for next services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I had an issue with my a/c and it took 2 weeks for the part and they had to take apart the car, so it took longer than I thought. but I had a beautiful loaner car to use and it was no big deal. My a/c I. My car is working perfectly. Thank you!

I had an issue with my a/c and it took 2 weeks for the part and they had to take apart the car, so it took longer than I thought. but I had a beautiful loaner car to use and it was no big deal. My a/c I. My car is working perfectly. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Service team performed an oil change and discovered oil in my Turbo charged engine, it was covered under my drive train warranty. All went well and got a loaner car until service was completed. . Vehicle runs great now . Thank you

Service team performed an oil change and discovered oil in my Turbo charged engine, it was covered under my drive train warranty. All went well and got a loaner car until service was completed. . Vehicle runs great now . Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Comfortable and easy Axel Jim made us feel reassured and accommodating The experience was positive

Comfortable and easy Axel Jim made us feel reassured and accommodating The experience was positive

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Show full review

Very attentive service staff.Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition.

Very attentive service staff.Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Didn’t give me the discount on new Bridgestone tires. All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! Terrible! I had to stay on it and wanted a complete exogenous my bill. He never called me back!

Didn’t give me the discount on new Bridgestone tires. All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! Terrible! I had to stay on it and wanted a complete exogenous my bill. He never called me back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Very friendly. Communicated well and made sure everything was taken care of. Excellent customer service

Very friendly. Communicated well and made sure everything was taken care of. Excellent customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

They were very helpful. Provided a loaner without issue for the time my vehicle was in service. They are reliable.

They were very helpful. Provided a loaner without issue for the time my vehicle was in service. They are reliable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 1127 reviews

Related searches near you