Reviews
Labor diagnostic charges could be steep on your pocket. I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car differential need to be replaced.
Labor diagnostic charges could be steep on your pocket. I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car differential need to be replaced.
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Not a happy camper this time. Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differential needs to be changed. I did not expect this charge after years of loyalty towards this dealership.
Not a happy camper this time. Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differential needs to be changed. I did not expect this charge after years of loyalty towards this dealership.
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Michael is always friendly, professional, very knowledgeable and accommodating!!! I have been coming to Douglas Infiniti since Salerno sold Infiniti Denville. Douglas is so much better!!
Michael is always friendly, professional, very knowledgeable and accommodating!!! I have been coming to Douglas Infiniti since Salerno sold Infiniti Denville. Douglas is so much better!!
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
DOUGLAS Infinity dealer was excellent in customer service. Very happy with the service! Definitely would recommend it!
DOUGLAS Infinity dealer was excellent in customer service. Very happy with the service! Definitely would recommend it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure dealing with the staff at Douglas INFINITI. Perfect and seamless service experience!
Always a pleasure dealing with the staff at Douglas INFINITI. Perfect and seamless service experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have nothing but amazing experiences with each car that I have leased through Douglas Infinity. This is my 3rd car and second time working with Armand and Jimmy. The best from start to finish!!!
I have nothing but amazing experiences with each car that I have leased through Douglas Infinity. This is my 3rd car and second time working with Armand and Jimmy. The best from start to finish!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Armand and everyone in the dealership were super helpful and professional, great experience. I definetely recommend to anyone looking for great service
Armand and everyone in the dealership were super helpful and professional, great experience. I definetely recommend to anyone looking for great service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Martin was extremely helpful getting my car in for tire service I live in area & got ride back n forth
Martin was extremely helpful getting my car in for tire service I live in area & got ride back n forth
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were respectful and informed us what was happening. They fixed our issue in a timely manner
They were respectful and informed us what was happening. They fixed our issue in a timely manner
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Michael was very attentive and knowledgeable about requirements for my service to be completed. He truly cares for his customers and is a good listener.
Michael was very attentive and knowledgeable about requirements for my service to be completed. He truly cares for his customers and is a good listener.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair