New 888-475-7923 Dealer Website
Used 888-479-8311 Email Dealer
Service 888-479-4147

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.9
100 lifetime reviews.
  • great service, respectful staff

    My first impression was with Marybeth over the phone, delightful, considerate and respectful of my time. She welcomed me to the showroom. When I...


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    My first impression was with Marybeth over the phone, delightful, considerate and respectful of my time. She welcomed me to the showroom. When I arrived I met cordial Chris from sales who was assisting another customer, but promptly introduced me to Carlos who is knowledgeable, transparent and genuinely interested in getting to know my needs. Took me from start to finish through the process. Very impressed. Greatly appreciated the follow-up call from Marybeth the day after purchase to thank me for my business, to offer any assistance and wish me Happy Holidays and good luck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible

    Worst buying experience ever.. Complete bait and switch- run from this place

    Dealer Response

    Hi Unhappy Customer, we appreciate you taking the time to respond. The staff at Open Road Cadillac take our reviews very seriously. Please call o...


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    Worst buying experience ever.. Complete bait and switch- run from this place

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Unhappy Customer, we appreciate you taking the time to respond. The staff at Open Road Cadillac take our reviews very seriously. Please call our manager directly at (973) 538-5650 for ways we can work towards resolving these issues. We look forward to hearing from you soon.


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  • Great Customer Service!

    I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles...


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    I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles and she was so patient with me - made sure I had everything I needed and wanted! She was amazing to work with and the entire team at open road is just great! Thank you for everything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2014

Welcome to the ALL NEW Open Road Cadillac of Morristown! We're Here for You. Literally. If you would like to chat with our Team, please call us at 888-479-8311. We have team members that speak ENGLISH, SPANISH, RUSSIAN and AFRIKAANS. It's been a pleasure meeting you virtually; We hope to have the opportunity to work with you and the privilege to earn your business. We are conveniently located on Columbia Turnpike right next to the Morristown Airport. We look forward to providing you with the total Open Road Cadillac ownership experience. With over 170 years of combined Cadillac experience, we know that you will find your visit a special one!

"Life is an Open Road"