Cherry Hill Nissan

Although I did not buy a vehicle at this time, I was contacted by a customer service rep who understood my personal situation and did not pressure me at all. At the end of 2013 I will be shopping for an SUV and will definitely have this dealership at the top of my list as a place to do business.

I took my car in due to a convertible issue with my 2004 Nissan 350z. The bow 5 was not closing all the way. The convertible would open and 90% close. I started to panic a bit after looking around to see what the problem was, but could not find it. I realized a storm was on its way the next day so I decide to take it to the dealership to get it fixed. When I got to the service desk I spoke with Glen and told him my problems. Glen Kemery seemed very nice as I felt I was in good hands. I left went home and got a call. Glen Kemery went on explaining that my car was involved in a accident and due to not the proper repairs needed, that this was the reason why it would not close. I went on to explain that even with the accident and repairs it still open and closed before as this was never a problem. He said there was nothing they could do as they would not be able to close my top. Glen Kemery went on telling me to take it to a body shop to get the one of the seems fixed as that would take care of the problem. He also said that it could be the whole top itself and that could cost me over 5k to replace. At that point I was very upset and stressed thinking that I had a car with no convertible, almost the whole reason why I purchased this car. About a hour went by and got a call from Glen Kemery stating that they were able to get the top to closed, I ask how. Glen Kemery said they manually forced it shut, I then asked, is that OK to force shut? Glen Kemery replies back and says YES it is perfectly fine nothing will be damaged I assure you. Now I reminded Glen before the phone call that the previous owner of the car had told me that top worked perfect as I witness with my own eyes the top working perfectly fine. I told Glen to check for a piece of fabric that might be in the way of the one side on the convertible. I told him the previous owner stated that sometime a piece of fabric would get in the way and bow 5 would not close all the way. Glen Kemery went on and told me that would not be the problem that it was the body work that needed to be done. I went back and forth with him for about 10 minutes to really figure out the problem because as I stated to him the top went up and down before that I cant see why now all of a sudden it would not work. I was a bit confused and I did not understand. Now as all of this was going on I was on edge, highly stressed and confused. At this point I just wanted my car back and deal with the problem once I got the car home. When I got home I went onto Google and BAM low and behold it was a common problem that the elastic bands would ware and it would cause malfunction for the top not t work properly. I also found a online document stated if I had problems with bow 5 this is exactly what it said: Both of the following symptoms: ? The soft-top 5th bow stops in this position (see Figure 1) when closing, and: ? Each time you press the power switch to the ?Close? position the 5th bow will move a little (1 or 2 inches) towards the closed (down) position. NOTE: If the symptoms are not exactly as described above, this bulletin does not apply. Use the ESM to check for other causes. Here is the link to view the figures ->http://www.myzroadster.com/Files/tsbs/03_Tsbs/NTB03-122.pdf Now remind you this was exactly my problem with my convertible top. What really gets me upset is that I am the customer explaining my problem. The service manager not listening to what I was telling him. I just went on the computer not ever 5 minutes and found the problem. Now you are telling me you could not do any research on this problem to find this????? After all the stress and all the confusion and $127.00 later all this could of been avoided. I feel like I just throw away money. I thought I was going to have to spend thousands of dollars to fix this problem, when low and behold this was a common problem and a easy fix. Hope this could help you out on your convertible issues.

just had my 2012 Armanda serviced. i was in and out in.

I HIGHLY WOULD NOT RECOOMAND OR PURCHASE ANY VECHILE FROM CHERRY HILL NISSAN

I went in to Cherry Hill Nissan last night to check out a few vehicles that I have been searching for, for the last couple of months. The experience that I had at Cherry Hill, was completely different than any experience I have ever had. There were no associates breathing down my neck or pressuring me, and I left VERY satisfied. The associate made sure to cover any questions I had, and to go above and beyond by providing additional information on the vehicle. I ended up with a brand new Nissan Maxima, and let me tell you, I ABSOLUTELY love this vehicle. Excellent dealership to work with, and I will be going back for my next vehicle. Thanks again!

I recently purchased a brand new 2012 Murano this past weekend. I am crazy about this car! The salespeople at this dealership made the whole buying process a breeze and kept me excited about my purchase the whole way through. They were so accomodating and made the entire experience fun for my wife and I. I would strongly recommend this dealership to anyone looking for a new vehicle!!!

I recently purchased a new Nissan Altima at Cherry Hill Nissan, and let me tell you, it was the best experience I have ever had at a car dealership. The associates were easy to work with and explained everything completely. I was given a test drive, followed by signing the deal. What a great team to work with! All associates were very polite and catered to my every need to make sure that I was satisfied. I truly felt TOP PRIORITY.

I recently went to Cherry Hill Nissan to purchase a new car. I wasn't sure what exactly I wanted- the sales person was extremely friendly and patient with me as I tried to choose a car that was right for me. He was not at all pushy and asked me questions that helped me with making my final decision. I ended up buying a 2012 Altima and I absolutely love it! If you're looking for a car, Cherry Hill Nissan is the place to go. Great Facility and such nice people!

I received a very rude and sarcastic e-mail from Sam Tribuiani, Internet Sales Mgr, when I politely informed him that I had purchased a car from another dealer. I treated Sam with respect and courtesy, but he reacted in an insulting manner when things didn't go his way. There are other dealerships that exhibited a high level of professionalism, and yes, were even able to accept a lost deal with courtesy and dignity.

Low stock on lot, and they said they could get a vehicle that matched my specifications to what i wanted, at a reasonable price. However, during the waiting period for the vehicle life issues came up and could not purchase the car at this time and they are refusing to refund my 1000.00 dollar deposit they made me put that HUGE deposit, after i tried to only give them 500.00 ..i should have walked then...but NOT knowing life issue would come up and I would not be able to purchase at this time...they are refusing to refund my 1000.00 (total scam). I never saw the car, never drove the car, and even questioned if I don't like it when it arrives or meet my specifications they said .verbally they would return my money, but as of yet i have to dispute it with my credit card. BUYER BEWARE ON deposit and if you will ever get it back if you decide NOT TO BE ABLE TO PURCHASE or if you DON"T like the vehicle they may find for you.