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Holman INFINITI

(249 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 852-9073 (855) 852-9073
Used (855) 853-8949 (855) 853-8949
Service (855) 854-7647 (855) 854-7647

Reviews

(249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holman INFINITI from DealerRater.

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Been very happy with Holman for years, but it seems...

Been very happy with Holman for years, but it seems lately that there's an aggressive push for service, and that service prices are getting out of line.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Holman INFINITI

This is a great service delay. They go above and beyond...

This is a great service delay. They go above and beyond to help get your car repaired

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Consumer response

Thanks

I was extremely impressed with Sean Connolly who handled...

I was extremely impressed with Sean Connolly who handled our recent lease- buy out of our QX50. I did not purchase the car from Holman, but he took the initiative to explain our options both in the short run and in the long run as well. He worked out the numbers for all of our choices, and we went with his recommendation to buy out the lease. In addition, he got us a great APR and took care of all the necessary paperwork like a Pro. He does an outstanding job of representing Holman Automotive. Susanna Lipschutz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Holman INFINITI. We look forward to your next visit! Take care!

Holman infiniti

I was extremely impressed with Sean Connolly who handled our recent lease- buy out of our QX50. I did not purchase the car from Holman, but he took the initiative to explain our options both in the short run and in the long run as well. He worked out the numbers for all of our choices, and we went with his recommendation to buy out the lease. In addition, he got us a great APR and took care of all the necessary paperwork like a Pro. He does an outstanding job of representing Holman Automotive. Susanna Lipschutz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Susan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service advisor was very knowledgeable and helpful...

The service advisor was very knowledgeable and helpful and the service tech did a great job. Everything about the dealership was top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Har, thank you for your kind review; we are happy to pass along your comments to the team here at Holman INFINITI! We are always more than happy to assist you if anything else comes up. Take care!

Great staff very professional and seamless experience...

Great staff very professional and seamless experience from introduction to driving away with a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Holman INFINITI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My experience was great. it was quick and precise per my...

My experience was great. it was quick and precise per my request. I would refer Holman always they’re great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Excellent service dept. i highly recommend the dealership...

Excellent service dept. i highly recommend the dealership in this nj area. Look forward to a deal for new vehicle soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

David, we are so happy to read such a great review about Holman INFINITI! We look forward to your next visit! Take care!

Consumer response

Thats great, but what about my concern about the tire pressure in all 4 tires. I have a record that states tires were checked and filled to manufacture guidelines. However I have bern dealing with “low pressure tire warning “ since I drove off the Holman Infiniti lot. Please advise… David Craig 610.585.4669

Highly recommend Holman Infiniti

I have had many positive experiences at Holman Infiniti from the service to the staff all have been professional, courteous, and intentive! I emailed the service director Marc last night at 10 pm and my matter was resolved with an email confirmation in two hours later... Where can you get that turnaround service during the holiday, staff issues with COVID, and after work hours? I will continue to bring my QX60 to Holman for all of my service needs as well as recommend my friends and family to such an amazing dealership! Thank you again, Marc! You exceed my expectations!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Staci, thank you so much for your positive comments about Holman INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I have had many positive experiences at Holman Infiniti...

I have had many positive experiences at Holman Infiniti from the service to the staff all have been professional, courteous, and responsive! I emailed the service director Marc last night at 10 pm and my matter was resolved with an email confirmation in two hours later... Where can you get that turnaround service during the holiday, staff issues with COVID, and after work hours? I will continue to bring my QX60 to Holman for all of my service needs as well as recommend my friends and family to such an amazing dealership! Thank you again, Marc! You exceed my expectations!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.