Meet Tony LoBello

Lexus Of Cherry Hill is one of the best dealership in the state of New Jersey. The Management, sales teams, my current service orovudwr Ginger, and the other service teams are very knowledgeable . The staff always demonstrates and gives ””Wow”customer services.

No waiting time before being seen very courteous and excellent service including my sales associate coordinating things.

Best service dealer ship by far they put the customer first if you want to be treated right go to Cherry Hill Lexus .

Tony Lobello, Really runs a great dealership. His attention to detail is remarkable. John Joseph my service writer was absolutely great. Service was perfect. I, highly recommend Lexus of Cherry Hill for your next vehicle. Just a wonderful experience. Herb

I recently had the pleasure of purchasing a car from Lexus of Cherry Hill, and I must say that the experience was made truly exceptional thanks to the outstanding service provided by Oleg. From the moment I stepped onto the lot, Oleg greeted me with a warm and genuine smile, instantly putting me at ease. Throughout the entire process, Oleg demonstrated a deep knowledge of the vehicles available and took the time to understand my specific needs and preferences. He was incredibly patient and attentive, answering all of my questions with clarity and honesty. What truly stood out to me was Oleg's unwavering commitment to ensuring that I found the perfect car for me, never once pressuring me into a decision. Oleg's professionalism and dedication to customer satisfaction were evident at every stage of the purchasing process. He went above and beyond to accommodate my schedule, making the entire experience seamless and stress-free. Additionally, his attention to detail was impeccable, ensuring that every aspect of the transaction was handled with precision and care. Not only did Oleg assist me in finding the ideal car, but he also took the time to familiarize me with its features and functionality, ensuring that I left the dealership feeling confident and excited about my purchase. In conclusion, I cannot recommend Oleg at Lexus of Cherry Hill highly enough. His exemplary service, expertise, and genuine passion for helping customers make him an invaluable asset to the dealership. If you're in the market for a new car and want a truly exceptional buying experience, look no further than Oleg at Lexus of Cherry Hill.

Working with Cherry Hill Lexus has been an absolute nightmare. To be honest with you I would not wish this upon an enemy. This is not what I expected from a luxury car dealership. I realize that this dealership does not represent this brand well and actually does the brand a significant disservice. Please let me explain the nightmare. This whole nightmare started when I was looking for a premium model 2024TX that could safely and easily accommodate my three kids wife And I. I shopped around and approached three different dealerships for the best deal. I wanted a deal because just like you I work hard for my money. When Damien of Cherry Hill Lexus responded with text message that he could sell me a premium model for 62K I thought I struck gold and had found a wonderful deal. In fact, he even drove to my house so I could sign the papers quickly. While he was there, I told him about how nice it was going to be to have heated and cooled seats along with a sunroof and power third row. At this point I should have known something was up because he seemed rather nervous and anxious. He kept moving around and seemed to shake. I wanted to lock the deal up so when I got back from my trip I would have the ability to safely drive myself and my three kids around. He wanted to lock the deal up because it was the end of the month and he had a quota to hit. Unfortunately for me I was not a customer and simply a means to his end. I eagerly took an Uber the 1 hr to to the dealership from Philly. Upon arrival there I discovered that they had actually sold me a base model with no sunroof, no cooled seats, and no power third row either. I quickly messaged Damien and asked to speak with him and his general manager. I showed him the text messages we had exchanged which clearly described all of my wants and his agreement to these. I found it strange that he would simply give me the general managers number. He knew that the bait and switch hadn’t worked. When I texted the General manager Tony he had no idea who I was. So I quickly put Damien, myself and Tony in a three way conversation. The call with the general manager Tony was even stranger. I told Tony about the situation and that Lexus needed to fix this. He exclaimed that I “had him over a barrel” and was rude to me. I calmly reminded him that he and his teammate were the ones that sold me,the car that was incorrect and that I was actually the customer. I explain to him that he was the one putting me “over a barrel “ as he liked to say. He called me back a few days later with a much different tone. Explaining that he was a father of five and understood they made a mistake. He said that I would have to spend an additional $5,000 and that they would buy back my car. This did not sit well with me. Why should I have to spend more of my hard earner monies to correct a mistake that they made and admitted to? Now each time I get in this car I am angered and reminded at the lack of morales that this dealership has. I am reminded that even a brand like Lexus has bottom feeders. Please for the sake of you and your family go somewhere else. Please dont put yourself in the same nightmare that I have experienced.

The sales side of the business i have nothing but nice things to say about, however my service experience today was poor. I was called by my service advisor to pick-up my car and it was in detail getting finished up. Detail to me means my car was being cleaned....it was everything but clean. I think they hosed it off at best....the car was spotless when I dropped it off. When I told the advisor it wasn't cleaned she say it was with an attitude. I asked about two paint spots that needed touch up and she replied they were taken care of. Needless to say, they weren't. When I bought the car, I was told that service goes over your car with a fine-tooth comb when being serviced....maybe they under the hood but no way on the outside.

Dealer is always ready & able to answer all questions pertaining to my needs. Almost all personal are very helpful.

In for maintenance. Oil change, tires rotated ext. Ginger Ruby , my service advisor was excellent. Went in at 9:15, picked yo a loaner. Was called about 12:45 car was done and washed . She also advised me no problem found. In and out was quick. Will definitely return.

The staff is very friendly and helpful!! They always make you feel welcomed! I would recommend them to everyone.