Lexus of Cherry Hill

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.8
(802 reviews)
Visit Lexus of Cherry Hill
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 9:00am–5:00pm
Sunday Closed Closed
New (856) 316-7322 (856) 316-7322
Used (856) 316-4701 (856) 316-4701
Service (856) 316-4217 (856) 316-4217

Inventory

See all 273 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since September 2019.
At Lexus of Cherry Hill we take as much pride in our customer service as we do in our vehicles. When you arrive we'll go the extra mile to make sure your experience at our dealership is beyond compare. Lexus of Cherry Hill offers a car-buying experience like no other. We have a massive selection of cars SUVs and crossovers. We provide elite customer service and world-class amenities. That's the Lexus of Cherry Hill difference.
Lexus of Cherry Hill... Where the finest automobiles reside!

Service center

Phone number (856) 316-4217

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.8
(802 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Cherry Hill from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

A very clean dealership .

A very clean dealership . The staff was very professional. I especially liked working with Mitch .

5.0

A very clean dealership .

A very clean dealership . The staff was very professional. I especially liked working with Mitch .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mark, thank you for leaving Lexus of Cherry Hill a five-star review! We are thrilled that Mitch and our team were professional. See you down the road!

Show full review
2.0

Bad Service

The sales side of the business i have nothing but nice things to say about, however my service experience today was poor. I was called by my service advisor to pick-up my car and it was in detail getting finished up. Detail to me means my car was being cleaned....it was everything but clean. I think they hosed it off at best....the car was spotless when I dropped it off. When I told the advisor it wasn't cleaned she say it was with an attitude. I asked about two paint spots that needed touch up and she replied they were taken care of. Needless to say, they weren't. When I bought the car, I was told that service goes over your car with a fine-tooth comb when being serviced....maybe they under the hood but no way on the outside.

2.0

Bad Service

The sales side of the business i have nothing but nice things to say about, however my service experience today was poor. I was called by my service advisor to pick-up my car and it was in detail getting finished up. Detail to me means my car was being cleaned....it was everything but clean. I think they hosed it off at best....the car was spotless when I dropped it off. When I told the advisor it wasn't cleaned she say it was with an attitude. I asked about two paint spots that needed touch up and she replied they were taken care of. Needless to say, they weren't. When I bought the car, I was told that service goes over your car with a fine-tooth comb when being serviced....maybe they under the hood but no way on the outside.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Dealer response

Paul, I'm sorry to read about your recent service experience. We aim for excellence in all areas of our business and it's clear we fell short during your visit. Your feedback is important as it helps us improve where needed, so thank you for sharing this with us. I'd like to step in so I can try to make things right. Please don't hesitate to reach out directly when you are available. Thank you, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

Show full review
5.0

Alex Wong was very helpful.

Alex Wong was very helpful. He answered all the questions that I have and make the process goes quick and smoothly. I’m so happy with my new Lexus 600. Great experience, love to recommend this dealer to the buyer

5.0

Alex Wong was very helpful.

Alex Wong was very helpful. He answered all the questions that I have and make the process goes quick and smoothly. I’m so happy with my new Lexus 600. Great experience, love to recommend this dealer to the buyer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Alex provided you with a smooth and efficient experience! Thanks for recommending Lexus of Cherry Hill. Enjoy your new Lexus LX 600!

Show full review
5.0

Jamie is simply outstanding and took care of my Lexus, as

Jamie is simply outstanding and took care of my Lexus, as always ! She’s the very reason why i bring my Lexus for service at the Cherry Hill Lexus dealership!

5.0

Jamie is simply outstanding and took care of my Lexus, as

Jamie is simply outstanding and took care of my Lexus, as always ! She’s the very reason why i bring my Lexus for service at the Cherry Hill Lexus dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marco, it's great to know Jamie provided outstanding service for your Lexus at our Cherry Hill dealership. We appreciate the kind words and look forward to seeing you next time!

Show full review
5.0

Michael Thiel was the consummate sales rep.

Michael Thiel was the consummate sales rep. Extremely personable, knowledgable and well-groomed. He explained everything to us clearly and answered all of our questions. Spent plenty of time showing us all the features of the car and made it clear that he will be available to answer any questions that may arise regarding its operation.

5.0

Michael Thiel was the consummate sales rep.

Michael Thiel was the consummate sales rep. Extremely personable, knowledgable and well-groomed. He explained everything to us clearly and answered all of our questions. Spent plenty of time showing us all the features of the car and made it clear that he will be available to answer any questions that may arise regarding its operation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had a great experience with Michael at Lexus of Cherry Hill. It's wonderful to see how well he guided you through the process and made sure all your questions were answered. Enjoy your new car, and remember, we are here for any future inquiries!

Show full review
5.0

Great service; attentive, responsive and professional.

Great service; attentive, responsive and professional. The complimentary car wash at conclusion of service is great. Jonathan was an excellent service advisor

5.0

Great service; attentive, responsive and professional.

Great service; attentive, responsive and professional. The complimentary car wash at conclusion of service is great. Jonathan was an excellent service advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great experience with our team at Lexus of Cherry Hill! It's wonderful that Jonathan was able to assist you effectively. Thanks for the review and we hope to see you again down the road.

Show full review
5.0

Amazing Service Advisor

My service advisor was Christopher. He was amazing. Christopher updated me on the needs of my vehicle, prepared a loaner for me, and updated me when the vehicle was ready to be picked up. He is a great asset to Lexus of Cherry Hill.

5.0

Amazing Service Advisor

My service advisor was Christopher. He was amazing. Christopher updated me on the needs of my vehicle, prepared a loaner for me, and updated me when the vehicle was ready to be picked up. He is a great asset to Lexus of Cherry Hill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Dealer response

Hinson, it's great to know that Christopher provided you with such excellent service at Lexus of Cherry Hill. We'll make sure your compliments reach him! Thanks for the review. We are here for you and any of your future service needs!

Show full review
5.0

Excellent service, reasonable priced and Fred was very

Excellent service, reasonable priced and Fred was very knowledgeable overall a good experience.thank you

5.0

Excellent service, reasonable priced and Fred was very

Excellent service, reasonable priced and Fred was very knowledgeable overall a good experience.thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a good experience with us at Lexus of Cherry Hill! It's great that Fred was able to assist and provide excellent service. Thanks for your feedback!

Show full review
5.0

Prompt and courteous service, proper explanation of

Prompt and courteous service, proper explanation of services needed Would not go anywhere else for the car

5.0

Prompt and courteous service, proper explanation of

Prompt and courteous service, proper explanation of services needed Would not go anywhere else for the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a positive experience with our team at Lexus of Cherry Hill. We appreciate your trust in us for all your car service needs!

Show full review
5.0

Great staff and service, highly recommend.

Great staff and service, highly recommend. Overall very satisfied during this visit, and my go to Lexus dealer of choice.

5.0

Great staff and service, highly recommend.

Great staff and service, highly recommend. Overall very satisfied during this visit, and my go to Lexus dealer of choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Raul, we're delighted to know that you had a great experience with our staff at Lexus of Cherry Hill. We appreciate your recommendation and look forward to serving you again in the future!

Show full review
See all 802 reviews