Maple Shade Mazda

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 9:00 AM - 5:00 PM

Maple Shade Mazda Hours

Sales

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 1999

At Maple Shade Mazda we offer a tremendous selection, affordable pricing and friendly and informative sales staff to gui

...

de you through your purchase. After the sale we have factory trained mechanics, with numerous automotive certifications, to help you provide the proper service and maintenance to your new Mazda. Our mission is to make your ownership outstanding by consistently providing a class leading experience in both sales and service. Our Customer Care Club, competitive prices and a knowledgeable and friendly staff are just a few of the things you?ll find at our 2 convenient Mazda dealerships.

"To get started today feel free to explore our website and take advantage of our many online shopping tools"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
222 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    March 4, 2019

    Took my care to Mazda Maple Shade for the airbag recall and oil change. Sat in my car and was driving and felt something underneath looked and it was... 2 screws on my seat. Look down on the passengers side only to find wads of paper towels left on my floor. Driving back to my home someone says you headlights are out, get out to check not only my headlights but my fog light is out. When I called the shop to complain I was told by a very disrespectful and insensitive service guy David, that it was not their fault my lights were out, they didn't do it and if I want them replaced they are going to charge me for it. Does David think because I am black female I am stupid. My lights were fine until they worked on my car. I will not be going there for service again. The ladies there are very pleasant. But David is very arrogant. Do not deal with him at Maple Shade Mazda.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 4.0 out of 5
    January 31, 2019

    I had a good experience with this company. I was able to find the perfect car on here and it helped me buy it when I went to the dealership.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • May 7, 2020

    I had no problem getting an appointment to my convenience. The staff are patient and helpful. They always take the time to answer any questions. I... am happy with my service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 29, 2018

    Dealership is very dishonest and conniving. i wouldn't recommend this dealer to no one and i wouldn't never buy a car from them . they are disgrace to... the Mazda company.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 16, 2018

    Very poor communication. We had to constantly call to get status. Of course the so called initial problem turned into something worse-again with no communication... once found out. Then to say they do not work with extended warranty . Crappy all the way around .

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2018

    My 18 year old Mazda Protege died, went to MS Mazda looking at Mazda3. Jerry was very helpful in getting the model and color I wanted, along with a great... deal. Highly recommended.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 10, 2017

    Overall I was pleased. Glad to know I dont gave to get an oil change every 3 months. Service was great and done in a timely manner. People there was... friendly. Code 709146LK

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 10, 2017

    The place is nice. Very friendly customer service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 24, 2017

    Over Priced for basic maintenance. Despite free oil changes they make up the difference by over charging for the basic car maintenance and inspection,... charging over $100.00 for 7,500 tire rotation and balance and charging over $300 for 15,000 service which is just tire balance /rotation and new air filters.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2017

    I recently had recall work done to my Mazda RX-8. Everybody in-service is very helpful from the girls that book the appointments to the service manager... who despite being busy took time to listen to my car concerns. While waiting I looked at some new cars I was very impressed at how knowledgeable the saleswoman was about not only the car I was interested in but their entire line. I would recommend Maple Shade Mazda to my family and friends and have.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
View More Reviews