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Reviews

Average Ratings

4.7
213 lifetime reviews.
  • I love this dealership!

    I got my 4th Mazda two days ago from Marta at MS Mazda. This is actually my 3rd from this particular dealership and it's their extreme customer se...


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    I got my 4th Mazda two days ago from Marta at MS Mazda. This is actually my 3rd from this particular dealership and it's their extreme customer service that has brought me back and helped me convince 3 people to buy Mazda's there as well. Her helpfulness and positive energy made buying a car feel so easy, from the test drive to the final drive off the lot. Brian is also amazing with his numbers and paperwork. I would, and do, recommend MS Mazda to everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service work

    I recently had recall work done to my Mazda RX-8. Everybody in-service is very helpful from the girls that book the appointments to the service ma...


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    I recently had recall work done to my Mazda RX-8. Everybody in-service is very helpful from the girls that book the appointments to the service manager who despite being busy took time to listen to my car concerns. While waiting I looked at some new cars I was very impressed at how knowledgeable the saleswoman was about not only the car I was interested in but their entire line. I would recommend Maple Shade Mazda to my family and friends and have.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Runaround with body work repair

    Wrote a previous negative review for this dealership. Today I picked up car this morning. Got a sincere apology from auto body manager. Seems li...


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    Wrote a previous negative review for this dealership. Today I picked up car this morning. Got a sincere apology from auto body manager. Seems like they had several run ins with Murphy's Law these past few days. The work performed is excellent! They also through in a 52,500 mileage maintenance package for free next time I return for service, which I plan to do, to compensate for extra car rental expense. More than willing to go back to dealer again to see how it goes.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Customer

    Very bad service and poor customer service... Run from the dealer.... Carlos the Service Manager is rude!!!


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    Very bad service and poor customer service... Run from the dealer.... Carlos the Service Manager is rude!!!

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Will be buying from there!

    I went in just to get some information and to see the inside of a CX-5. Najee was the staff member that greeted us. I told him that I was just cur...

    Dealer Response

    Tommy, Thanks for taking the time to share your recent experience with Najee and Maple Shade Mazda! We do hope we answered all your questions and ...


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    I went in just to get some information and to see the inside of a CX-5. Najee was the staff member that greeted us. I told him that I was just currently looking - in case, like other dealers 'I' was just kicking tires and they then decide to not help you. That was NOT the case with him! He took his time with us, answered any questions, explained the dealerships policy for service and warranty and basically had the car sell itself! When I am ready to buy, it's going to be Najee and Maple Shade Mazda..!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Tommy, Thanks for taking the time to share your recent experience with Najee and Maple Shade Mazda! We do hope we answered all your questions and if we are able to help you further please contact Najee or any of the sales team. We are here to assist you!


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  • Excellent and speedy service

    We had an excellent person Najee McDaniel who gave my son Michael and also my husband and I great service when we purchased the two cars. He expla...

    Dealer Response

    Thanks for taking the time and effort to share your experience with Najee and Maple Shade Mazda. We are very please to hear that Najee was to do s...


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    We had an excellent person Najee McDaniel who gave my son Michael and also my husband and I great service when we purchased the two cars. He explained everything in detail to us. We would definitely recommend this particular gentleman to any our friends and family. Thanks again Najee. Mrs. And Mr. Giuliano

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time and effort to share your experience with Najee and Maple Shade Mazda. We are very please to hear that Najee was to do such a fine job for you! Congratulations on your purchase and enjoy your Mazda!.


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  • Great!

    Najee was excellent in getting me my lease on a brand new CX-5. He was helpful in explaining all of the information and getting me the best deal p...


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    Najee was excellent in getting me my lease on a brand new CX-5. He was helpful in explaining all of the information and getting me the best deal possible. Definitely recommend MS Mazda!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Maple Shade Mazda!!!!!!!!!!!!!!!!!!!!!!!

    This dealership was great to work with, and that they did. They worked very hard with me. Brian Golin and Marta were very informative and answered...


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    This dealership was great to work with, and that they did. They worked very hard with me. Brian Golin and Marta were very informative and answered all the questions, silly or not, that I asked them. I went back and forth a few times due to me being indecisive, and they were not only patient, they were very accommodating. I would highly recommend Maple Shade Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent workmanship & customer service

    We bought out 5th vehicle from Maple Shade 8/14. Always top notch customer service through buying process & maintenance appointments. We highly re...

    Dealer Response

    Thanks for the feedback! To help and please someone throughout the purchase and ownership experience is what we strive for! Very pleased we were ...


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    We bought out 5th vehicle from Maple Shade 8/14. Always top notch customer service through buying process & maintenance appointments. We highly recommend MS Mazda & appreciate their great service, attention, & value!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the feedback! To help and please someone throughout the purchase and ownership experience is what we strive for! Very pleased we were able to keep you as a loyal Mazda Customer once again! Enjoy that new Mazda!


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  • Loyalty to manufacturer

    We met Yuriy 14 years ago. He was there again. The sale of a Mazda6 went smoothly. His tolerance of my lack of preparedness made everything go smo...

    Dealer Response

    Micheal, Very good to hear you are pleased with your purchase experience! Thank you for sharing your thoughts! We agree Yuriy is an excellent Sale...


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    We met Yuriy 14 years ago. He was there again. The sale of a Mazda6 went smoothly. His tolerance of my lack of preparedness made everything go smoothly. Thanks to him all went well, and I would recommend him as a sales representative to anyone anytime. Thank you, and good luck.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Micheal, Very good to hear you are pleased with your purchase experience! Thank you for sharing your thoughts! We agree Yuriy is an excellent Sales Associate. Congratulations on your new Mazda6 and enjoy it!


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