BMW of Mt. Laurel

4.3
(306 reviews)

Inventory

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    BMW Certified
    2021 BMW X5 M
    16,285 mi.
    $106,966
    Good Deal
    CPO Warrantied
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Reviews

4.3
(306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Purchased my first BMW yesterday with Ky Williams.

Purchased my first BMW yesterday with Ky Williams. The entire team was an absolute pleasure to deal with and made my time at the dealership super efficient and quick. Absolutely love my new car and would recommend Ky Williams to anyone shopping for a vehicle.

Dealer response

Hi Adeeyah, we're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Awesome Service

Matthew is a rock star! He was extremely helpful and answered all of my questions and kept me well informed while my vehicle was being serviced. He goes above and beyond and that's saying a lot especially since customer service has declined overall within the last two years. It is refreshing to know that there is still excellent customer service! Thank you Matthew!

Dealer response

Hi Denelle, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Matthew is a rock star!

Matthew is a rock star! He was extremely helpful and answered all of my questions and kept me well informed while my vehicle was being serviced. He goes above and beyond and that's saying a lot especially since customer service has declined overall within the last two years. It is refreshing to know that there is still excellent customer service! Thank you Matthew!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Matthew here at BMW of Mt. Laurel! We are always more than happy to assist you if anything else comes up. Take care!

5.0

This is my first car purchase from Holman BMW of Mt.

This is my first car purchase from Holman BMW of Mt. Laurel. In fact, of the many cars I have owned over the years, this is my first BMW. I was nervous about switching brands and dealerships, but my experience was amazing. Wayne, my sales consultant, made the experience just about perfect for me. He really listened to my needs, took the time to understand my experience with buying cars and to provide a fitting sales experience from start to finish. I also had a good experience with Mara in the finance office where I felt just the right amount of guidance on extras for the car with no undue pressure to purchase...but the information I needed to make choices right for me. I left feeling great about my purchase of a pre-owned X3 M40i. It is an amazing car. My sales experience was amazing, and I recommend Wayne and BMW of Mt. Laurel to anyone looking for a great car sales experience.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Great service, excellent communication and friendly

Great service, excellent communication and friendly staff. With having my own service advisor (Mike Carbone) I feel confident when dropping my vehicle off to the service department because he is very knowledgeable about my vehicle. I recently spoke to the mechanic (Harvey) who explained everything to me in elementary form so that I can understand. As a person who is not an expert in vehicle mechanics, I appreciate that he took the time to call me and explain it to me. I also left town for a couple of days on vacation and the team completed my vehicle and had it ready for me when I returned. This leaves me confident to come back to the team for any future concerns on my vehicle.

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5.0

This was the second time I had been at BMW Mt.

This was the second time I had been at BMW Mt. Laurel for service and I worked with service rep, Matthew Maldonado both times, always super pleasant and professional. Everyone there is exceptional.

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Always top notch service.

Always top notch service. I have never had a bad experience at Mt. Laurel BMW.

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Awesome experience!

Absolutely Amazing Experience! I will Definitely Buy again from this dealership!

Dealer response

Hello Christy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

I just purchased a 430i and the experience was great.

I just purchased a 430i and the experience was great. Donna was very pleasant to work with. This was my second car purchase this year with Donna as my Sales agent. I've been coming to this dealership for quite some time. I also have to mention my service tech Mike Carbone is very knowledgeable and personable and one of the main reasons i stay with the BMW family.

Dealer response

Hi, thank you so much for your positive comments about BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Very professional and friendly service.

Very professional and friendly service. I recommend this dealership for all your needs. I’ll be using them again for my next service.

Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! Thanks again for the recommendation, and have an amazing day!

See all 306 reviews