BMW of Mt. Laurel

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2020

    1- Very responsible doing their job. 2- Very helpful 3- The service was very fast, I don't usually wait for my car but this first time I went to BMW of... Mt. Laurel I had extra time and I decided to wait and what I liked the most was that I only waited 1hr and 30 min on average... 5 stars for the BMW of Mount Laurel. Thanks

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Pablo, thank you so much for your positive comments about BMW of Mt. Laurel! Please don't hesitate to reach out to us if there's anything more we c...an do!

  • 5.0 out of 5
    August 2, 2020

    Pleasant and beautiful facility. The service department made me feel like I was his only customer even though he was swamped.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marla, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, BMW of Mt. Laurel

  • February 28, 2020

    The service manager was great in keeping me updated on the progress of my repair. The video of the repairs needed is most helpful and descriptive

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stephen! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have a...n awesome day!

  • 5.0 out of 5
    July 27, 2020

    Was shopping around for a certified pre owned vehicle. I saw the perfect car online and called to make sure it was available and if I could come over right... away to test drive it. Wendy answered the phone and from that point on took great care of me. She made sure my first time car buying experience was simple and exciting. Highly recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, Carolyn! We're glad to hear Wendy delivered such a great experience. If there's anything further we can do for yo...u, we are happy to help!

  • 5.0 out of 5
    July 23, 2020

    I have never had a more pleasurable experience than purchasing and having my BMW serviced at Holman Automotive. The service team is beyond exceptional!... From the moment you make your appointment to the moment your vehicle is returned to you, you know you are in great hands with a team of professional individuals!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Renee, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hea...r that you enjoyed your experience here at BMW of Mt. Laurel!

  • 5.0 out of 5
    July 6, 2020

    Great staff and good customer service. THEY MAKE THE BUYING PROCESS EASY...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi John, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, ...BMW of Mt. Laurel

  • 5.0 out of 5
    June 27, 2020

    Very happy with the buying process and service process at this dealer. Nice facilities with a helpful staff,

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Marvin, we are so happy to read such a great review about BMW of Mt. Laurel! Please let us know if there is anything else we can do for you; we are mo...re than happy to help!

  • 2.0 out of 5
    June 19, 2020

    Just bought 2015 Maserati Grand Turismo and I need to put new brakes on it a week after purchase

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for letting us know about your recent visit to BMW of Mt. Laurel, Luis. Our manager would really like to speak with you more regarding this ...matter. Please reach out to us at (856) 840-1400. We look forward to hearing from you.

  • 1.0 out of 5
    May 25, 2020

    when I was on the phone with them ,they told me that they are going to discount $2000 dollars on the car ,I drove for two hours to purchase the vehicle... , when I got there they changed the whole story ,

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    March 12, 2020

    Did a horrible job helping me with my 2011 Bmw X5!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen del...ays. I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (856) 840-1400 so we can assist you further.

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