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Holman Ford Lincoln - Maple Shade

(98 reviews)
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–5:00pm 8:00am–5:00pm
Tuesday 9:00am–5:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–5:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holman Ford Lincoln - Maple Shade from DealerRater.

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deceitful sales practices

Buyers beware with this dealership. They will withhold information, as well as lie about features on vehicles. When confronted with information about said sales practices the manager I spoke with was not only rude, and disrespectful but also completely disregarded my claims. He dismiss them and look to defend the predator like sales environment and practice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great place

Spent Tuesday at 8 dealerships looking at 15 cars. Micheal Cifalidi was my Ford salesman. He was great. I was looking at new cars. He turned me on to a used Fiesta with 2800 miles. What a deal and what a great car. Bought it the next day. Micheal came in on his day off so I could get the car. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy to be a member!

Great car buying experience with EVELYN KOPEIKA, Larry's the best service agent bit stay away from their body shop. Two bad experiences with two cars makes me a expert critic of the BS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Low Stress. Great Experience

Mike Irish helped me buy my new (to me) Ford Focus. He was a great guy and made buying the car a stress free process. It was the best car buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matt, we are so happy you are satisfied with our dealership and services; we aim to make it a stress free process! - We'll make sure we forward your kind words over to Mike! Thanks again.

Great experience!

I met with Dean at 10:00 am, turned in my previous lease and drove out with a new Ford at 1:30 pm. Dean was very professional and I was very satisfied with the whole experience. The staff and manager who assisted were excellent as well and I love my new Ford. I highly recommend Holman Ford to everyone I meet. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, we are so happy you are satisfied with our dealership and services - We'll make sure we forward your kind words over to Dean and the managers! Thanks again.

Sales staff went above and beyond my expectations.

Our new 2015 Edge is a pleasure to drive. Andy was very personable and made the entire car buying experience a pleasurable one. I'm not used to a car sale going smoothly. Thanks again for everyone's help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealership in S.J &Best donuts/hot chocolate

I have been using Holman for servicing my old car and purchasing a new Ford Flex 2015. When they were servicing my 2008 Ford van it only cost me $1000.00 a month to keep it running perfect. Now they can keep my new 2015 Ford Flex in perfect condition. Patricia A.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great No Pressure Dealer

Chris Long was great at representing Holman Ford. I arrived Black Friday with the intentions of test driving a Ford Fusion. I arrived and informed Chris that I would be test driving two other manufacturers and would not be making a decision until the following day. Chris didn't pressure for the buy and was pleasant throughout the entire experience. Once I went with the fusion, Chris came back with a great price and even recommended financing through Ford as a better option then my Credit union. I was approved with 2 points better rate. Overall I was very satisfied with the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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TRUST HOLMAN TO BE THE BEST, THE FIRST TIME

VERY PROFESSIONAL. NO HAGGLING. IT'S ALWAYS THE BEST DEAL UP FRONT WITH OUT HAVING TO SHOP AROUND. TRUST IS A HARD THING TO COME BY THESE DAYS AND ONCE AGAIN, HOLMAN COMES THRU. ON MY NEW F150 FX4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service - Great Car

My new vehicle (2014 Ford Focus) has exceeded my expectations! I love everything about it! John McKeon was so great to work with! I told him what I was looking for with regard to vehicle features and the price I was hoping to stay around and he knew just what to show me for vehicle selection. He made the buying process extremely easy. He knew a lot about the vehicles, and he made me feel very comfortable buying a car. Once all the paper work was finished, he took me out to the car and thoroughly showed me how to sync my phone and use all the buttons and gadgets in the car. I will definitely recommend him to anyone I know who is looking for a vehicle. Thank you for such a wonderful car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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