Medford Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
168 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 7, 2020

    did what I paid them to do. Had trouble understanding the customer service guy. Low talker

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lorri, thanks for the high star rating, in spite of the low talker :-) - we apprecaite it!

  • 1.0 out of 5
    May 20, 2020

    Bait and switch internet sales department. Never prepared , Waste your time while they punch keys on their computers rather than having the info at their... fingertips

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, we are so disappointed to learn of this situation you have described. Please give us a call at (609) 654-5166 and we will do our best to make... this better. We hope to hear from you soon.

  • 5.0 out of 5
    January 26, 2020

    I had my Ranger truck serviced at Medford Ford since I bought it in 2003. Runs like new.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lee, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for you...r business and we hope to see you here again down the road!

  • 5.0 out of 5
    January 14, 2020

    Service Department always does their best to keep my vehicle running in tip top shape.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, we set high expectations for ourselves so it?s gratifying to hear your thoughts, thank! See you next time. Safe travels!

  • 5.0 out of 5
    January 4, 2020

    Excellent place. They listen to your needs and do not push you into something you don't want.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rebecca, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so h...appy to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    December 17, 2019

    We always get a fair price and great service at Medford Ford. We have a 2003 Ford Excursion that is important to our large family because we can't afford... to replace it (they make nothing that size anymore) and it is perfect for towing our camper on long trips. The Excursion is getting old in so many ways, and Medford Ford is always finding ways to make our large repairs affordable, and taking the "beast" in last minute when she decides to break down they day before a long trip. After the Medford Ford mechanics do the repairs, we are on our way and never get stuck far from home!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy to help Lauren. Thanks for taking the time to post a review and share your thoughts about our dealership. Take care and safe travels!

  • 5.0 out of 5
    July 20, 2019

    We have bought a number of vehicles from Tom Eckert. He always provides us with the best customer service. We would highly recommend Medford Ford.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your experiences with us! At Medford Ford, we value our customers and we look forward to seeing you ...on your next visit. Take care!

  • 5.0 out of 5
    June 7, 2019

    Very friendly staff. Super patient and helpful. They are willing to take the time to find you the right vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ann, thank you for leaving such a great review and high star rating. We appreciate your business, thank you! Safe travels.

  • 5.0 out of 5
    February 25, 2019

    Tom Eckert was awesome. He made the buying experience a pleasure. Thank you to all that helped in getting us our new car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shanalee Wright, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

  • 5.0 out of 5
    December 18, 2018

    Tom Eckert actually made the experience fun. No games. Good simple info. I would highly recommend that if you are looking for a vehicle, go see Tom!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews