Mt. Ephraim Chrysler Dodge RAM

Eric Boos was amazing. He was so easy to work with, I never felt pressured. I wish more car salesman were like him. He was easy to talk to and made you... feel confident about your purchase. I highly recommend him and his team at Mt. Ephraim Chrysler Dodge.

I went to Mount Ephraim Dodge to buy an all wheel drive Dodge Durango. I sat with the salesman for approximately an hour and a half. During that time we... discussed why I needed a all wheel drive vehicle. I told him I spent my weekends in Vermont in the winter skiing. I told him I did not need to test drive a Durango since I already had own two. After about an hour and a half they said they could make the finances work. At that moment I received a call that my wife had been rushed to the hospital for the second time in 5 days. I told them I had to leave now. And they insisted they bring around a car and that I take it and come back and sign the rest of the papers tomorrow. While waiting for my tags to come in I noticed the temporary registration said rear wheel drive. I return to the dealer and spoke to Justin. He told me he would get it straightened out. I had no reason to not believe him. I called him back a few days later and he said he was working on it. I called him again 2 Days Later and he said he would get back to me. He called me at the end of the day and told me there was nothing he could do. At first I believed it was a honest mistake that they brought around the wrong car. But I now believe it was intentional.

Bobby Roustas was very knowledgeable and did his best to sell the car. It was a painless experience and we weren't there all day. He's a nice New Yorker.... Thanks Bobby.

Easiest Dealership I dealt with. Great prices and amazing customer service. Will Definitely recommend. Dealing with Mike was great and very easy to work... with.

I was all set to make a purchase, and them boom. I spoke to the internet associate about a Ram 1500 and listed the terms and conditions. I asked that... he run the numbers by The sales manager. Internet associate contacts me and says that the sales manager will accept these conditions. I preceded to make an appointment for later that day. I come in and the salesman directs me to his seating area. I let him know that the manager already agreed to the terms. The salesman goes to the manger and comes back and says that the internet department is basically there to get people in the door. Salesman says the used car manger never spoke with the internet associate. That was a Blatant Lie. They come back with a price $2500 hire than the agreed upon price. What total BS. I will never go back there and do yourself a favor and check out other dealers besides this place!

I had a great sales experience with Paul O. We worked out a deal that all parties were happy with. He is very professional and is motivated to have a... happy customer.

Awesome experience! No pushy sales associate! Went to 2 other dealerships before stopping here! Was going on vacation! They gave me a loaner while... they were searching partner dealership for car I wanted. The next day I get a call that my car was there! They serve great coffee!!!😉.

Pulled up and was greeted by a sales guy Mike Sannutti, explained my situation and how I was looking at a used Ram 1500. I was there attempting purchasing... this vehicle with my one year old son and Mike and his fellow employees made me feel at home and not once did I feel pressured. Within an hour the deal was done and I walked out of the dealership with a brand new Ram 1500. This was my 4th dealership that I visited and I knew from the start this is were I was buying. Mike Sannutti and his Manager I believe his name was Dean we're top notch!! Highly recommend this dealership! Thanks again

We bought our car on July 13 and they were supposed to pay off lease and return car to GM. It took us following up over 40 days for them to return car... and they still didn't pay GM the $900.00 for the final 3 payments. Now, we have been reported to credit bureau's for delinquent payment. I call, email and even sent 1st class letter to GM with no response. I've never been treated so poorly as a customer.

So, this dealership treats you very badly and is not worth even a penny you spend. I had purchased a brand new challenger, right from the moment i stepped... into the dealership I was conned and only realized when i left the lot after making the purchase. The numbers i negotiated and they confirmed was not the price i paid, When asked regarding this, they just cornered me and told all xxxx and bull stories. The car was filthy, dust everywhere - only realized next morning. They don't even have the courtesy to fill the gas in, the gas was empty. I went back to the dealership two times addressing this issue, but no one cares. I try to call them, and yes they treat and talk to me in a very ill manner. The sales guy who sold me the car answers the call and behaves as if he doesn't know me at all. Hahaha these guys are just having fun by ripping me off. When ever i drive this car, i feel so cheated and bad, but its the car i bought it out of the liking. The best part is, i complained to Dodge regarding all this about dealership and they don't even care too and would only offer me an apology because all the dealerships are privately owned. Please do not visit this dealership.