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Napleton River Oaks Honda

(2,124 reviews)
Visit Napleton River Oaks Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 546-4890 (866) 546-4890
Used (866) 546-9329 (866) 546-9329
Service (866) 563-3226 (866) 563-3226

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton River Oaks Honda from DealerRater.

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New civic

Great service, clean showroom, incredible welcome from sales team and that I just bought a new car GONG is enjoyed. A must have experience. Ask for Steven

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Tonya! We work hard to provide each of our clients with the best automotive experience! We hope to see you again down the road!

Camioneta nueva

Mi familia y yo estábamos buscando una nueva van usada y nos toco hablar con una muchacha muy amabale! Nos contesto todas la preguntas que teníamos! Y ahora tenemos nuestro nueva Pilot! Muchas gracias Yahaira que dios la bendiga mucho!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hector, gracias por compartir su experiencia con nosotros! Esperamos que continue eligiendo Napleton River Oaks Honda como su primera opcion para todas sus necesidades de vehiculos. Hasta la proxima vez! Cuidese!

Go see Yahaira!

I had been wanting to buy a Honda Civic SI but was so hesitant in going into any dealership because I don’t have very good credit but Yahaira explained to me how they have a great finance department that will work with me and guess what! I am currently starting at my Honda Civic SI in my drive way! Thank you so much Yahaira for helping me work the courage to come visit you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, we are so glad Yahaira could help make this purchase possible for you! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

Great salesmanship

Steven was great enjoyed his knowledgeable input and experience. Very patient and respectful from "hello" to "enjoy your new car" Great experience all around. You must go visit Steven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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So happy with the CR-V

Calling a dealership is the equivalent of giving yourself a headache on purpose. Most of the time at many many dealers I’ve shopped through it’s a headache to get the prices you want and a bigger one to get the car. When I called this place I admit I already had an attitude from the last dealership experience. When Stacey answered my call she was not fazed and sounded like one of the happiest people on earth. She got my questions answered and was upfront about things she didn’t know but got me those answered as well. She worked with me and what I wanted! What a xxxx change of pace! She gets the car pulled up for you and everything- she sat me down with a salesman named Jp who was so knowledgeable and patience and funny as heck! Go see this if you want a deal and good service! Together they helped me get a certified pre-owned CR-V. Thank again guys! See you for my next oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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3rd CR-V

I’ve bought 3 new CR-V’s over the past 17 years from this location and every time it’s a wonderful experience. Thanks JP and to the rest of the Honda staff for your attentiveness and great customer service experience time after time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome!

Elena was so helpful and so polite thank you for all of your help while purchasing a new civic, I’m so pleased with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Awesome experience

I just want to thank Elena for helping me and answering all my questions about the car I was interested in. She was extremely patient and courteous. I will recommend your dealership to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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3rd HONDA CR-V

I’ve bought 3 new CR-V’s over the past 17 years from this location and every time it’s a wonderful experience. Thanks JP and to the rest of the Honda staff for your attentiveness and great customer service experience time after time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy we could consistently provide you with a positive experience for the past 17 years! Please reach out to us if you need anything. Have a wonderful day!

Oliver Marin

Oliver Marin was extremely helpful during my car buying experience. With my credit not being so great he was able to find me something within my budget. Will be returning for future purchases. Go see Oliver for your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!