Reviews
Great experience. In and out in about 2 hours. No complaints with the service or employees.
Great experience. In and out in about 2 hours. No complaints with the service or employees.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rodney, thank you for your positive review! We are thrilled to hear that you had a great experience with us. Our team strives to provide efficient service, and we are glad to have met your expectations. We appreciate your support and hope to see you again soon.
Great experience working with JP. He was very efficient and helpful in regards to buying my new car. Would highly recommend.
Great experience working with JP. He was very efficient and helpful in regards to buying my new car. Would highly recommend.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.
Before heading to Napleton’s River Oaks to look at a couple of used CRV’s, I checked Dealer Rater to the ratings in their Sales man and JP was very highly rated and I can see why. We told him the cars we wanted to look and test drive and he recommended we also drive a new CRV so that we could make a well informed decision. He did what he could to keep the process moving along.
Before heading to Napleton’s River Oaks to look at a couple of used CRV’s, I checked Dealer Rater to the ratings in their Sales man and JP was very highly rated and I can see why. We told him the cars we wanted to look and test drive and he recommended we also drive a new CRV so that we could make a well informed decision. He did what he could to keep the process moving along.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had an amazing experience here, Jeffery Parham was an amazing sales consultant he was very knowledgeable and kind, I highly recommend asking for him if visiting this dealership!
We had an amazing experience here, Jeffery Parham was an amazing sales consultant he was very knowledgeable and kind, I highly recommend asking for him if visiting this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!
Earnest always work out a good deal. My fiancé got a brand new 2026 vehicle. I definitely recommend Earnest as your salesman. Thanks again E 😊
Earnest always work out a good deal. My fiancé got a brand new 2026 vehicle. I definitely recommend Earnest as your salesman. Thanks again E 😊
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Despite finding a car I was genuinely interested in, I discovered the hard way that this dealership does not cater to out-of-town buyers. I reached out specifically for a referred vehicle, but the process was a complete dead end because I don't live in the immediate area. It’s frustrating to see a car you want and be ready to move forward, only to find that the dealership’s policies or lack of support for non-local customers make the purchase impossible. While they claim to serve the broader Chicago and Lansing areas, their "local-only" vibe is a major deterrent for anyone traveling to find a specific model. If you are an out-of-town buyer looking for a seamless, transparent experience, I strongly suggest looking elsewhere. This dealership clearly prioritizes local walk-ins over serious buyers from further away.
Despite finding a car I was genuinely interested in, I discovered the hard way that this dealership does not cater to out-of-town buyers. I reached out specifically for a referred vehicle, but the process was a complete dead end because I don't live in the immediate area. It’s frustrating to see a car you want and be ready to move forward, only to find that the dealership’s policies or lack of support for non-local customers make the purchase impossible. While they claim to serve the broader Chicago and Lansing areas, their "local-only" vibe is a major deterrent for anyone traveling to find a specific model. If you are an out-of-town buyer looking for a seamless, transparent experience, I strongly suggest looking elsewhere. This dealership clearly prioritizes local walk-ins over serious buyers from further away.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, we are so disappointed to learn of this situation you have described. Please contact our Manager at (708) 868-0100 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Great salesman Kamal. Dan was also great customer service. I would refer friends and family
Great salesman Kamal. Dan was also great customer service. I would refer friends and family
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!
After having a few complications, working with Dan and his team made them be a thing of the past. There quick and accurate professional response made it all worth going and being a 1st tyme customer. Thank you Napleton River Oaks Honda. Look for my referral of friends phamily and strangers
Best place to come and purchase a care Earnest is the best sales person ever he is very persistent and getting the job done
Best place to come and purchase a care Earnest is the best sales person ever he is very persistent and getting the job done
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- 5.0
- Does recommend this dealer
- Came in for service or repair
It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
My salesman was Jason he was awesome I told him everything and had a time I needed to be out he delivered not only that but I got my car and paper work in less than 2 hrs so happy and excited Staff was very nice
My salesman was Jason he was awesome I told him everything and had a time I needed to be out he delivered not only that but I got my car and paper work in less than 2 hrs so happy and excited Staff was very nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alberta, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We came to this dealership looking for a new Pilot. We met JP and made us feel like family. The process took four hours but he made it go fast. He Is a true “people person” that truly loves what he does. We will refer our family and friends to him.
We came to this dealership looking for a new Pilot. We met JP and made us feel like family. The process took four hours but he made it go fast. He Is a true “people person” that truly loves what he does. We will refer our family and friends to him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.