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Napleton River Oaks Honda

(2,125 reviews)
Visit Napleton River Oaks Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 546-4890 (866) 546-4890
Used (866) 546-9329 (866) 546-9329
Service (866) 563-3226 (866) 563-3226

Reviews

(2,125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton River Oaks Honda from DealerRater.

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Best dealership around.

JP was my salesman. He was extremely helpful and listened to my wants desires and needs. He wanted to make sure the new vehicle had all the options that I needed. I’m very happy with my purchase. This is the 2nd Honda CRV that I purchased from River Oaks Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeanne, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton River Oaks Honda! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Really great experience!

Really great experience! Got my first car with Earnest and Sheev… 10/10 would recommend for first car owners!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Tahanni, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Earnest courteous knowledgeable explains options

Earnest courteous knowledgeable explains options friendliness trustworthy considerate I would recommend him to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Sales rep Ernest was great!

Sales rep Ernest was great! You have the right person on your staff! Thanks Ernest !

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fonzy was honest and sincere he didn't have us waiting

Fonzy was honest and sincere he didn't have us waiting and went over the process step by srep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

They are simply fanstatic.

They are simply fanstatic. Alfonzo is the Bomb.com Highly recommend this place. I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

New Car

Very pleasant experience. There was no stress or pressure in the car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angela, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Jp is the best.

Jp is the best. Explained the entire car buying process through in and through out and was so helpful. I felt comfortable here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Honda. Our team is available should you require any extra help.

Earnest was our sales rep and he did a fantastic job of

Earnest was our sales rep and he did a fantastic job of making our experience smooth and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I believe all dealerships should be able to take n

The service was fantastic from the car salesman Mr JP, he was very polite and helpful. The dealership should be recommended for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Eddie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!