Reviews
Today I took my car to Kerbeck for service and got it
Today I took my car to Kerbeck for service and got it back in worse condition
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to share your feedback which we take seriously. Please accept my sincere apologies for the inconvenience that you have experienced. I would also like to take this chance and share the fact that this is an exception to the rule and we strongly believe in our philosophy in providing the finest services. Please contact us to discuss this further. Thank You, Joe McGrath General Manager
Dave made the process super easy.
Dave made the process super easy. I saw a couple options online, spoke with him on the phone and worked the deal, he FedEx me the paperwork and coordinated shipping. Incredibly smooth car buying process. He’s text me a few times since delivery to make sure all is good. Will definitely buy my next car from Dave again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Robbie, for your wonderful review! We're thrilled to hear that you had such an incredibly smooth car buying experience with us at F.C. Kerbeck Buick GMC. It's great to know that our team, especially Dave, was able to make the process easy and keep you informed throughout. We look forward to assisting you with your next purchase don't hesitate to reach out when you're ready! Safe driving! Regards, Joe Mcgrath General Manager
Dave long is an awesome salesman.
Dave long is an awesome salesman. He was diligent and getting this deal done and communicating very promptly throughout the entire process.. I will refer and be a repeat customer due to Dave's experience and effectiveness with communicating throughout the entire process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Larissa! We truly appreciate your positive feedback about Dave and his dedication to helping you with your purchase. At F.C. Kerbeck Buick GMC, we strive to provide excellent service, and we're glad to hear that Dave made your experience smooth and efficient. We look forward to welcoming you back as a repeat customer! Safe travels in your new vehicle! Sincerely, Joe Mcgrath General Manager
Great communication and easy process.
Great communication and easy process. Would def go back and will for next car. Thanks David Long and Derek Davis!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Daniel! We’re thrilled to hear that you had a great experience with us at F.C. Kerbeck Buick GMC. Our team works hard to ensure a smooth process, and we appreciate your kind words about David and Derek. We look forward to assisting you with your next car purchase! Safe travels! Regards, Joe Mcgrath General Manager
I recently had the pleasure of purchasing an Aston Martin
I recently had the pleasure of purchasing an Aston Martin from David Long, and I am delighted to share my exceptional experience. From the moment I walked into the showroom, David Long demonstrated a deep knowledge of the brand and its vehicles, making the entire buying process smooth and enjoyable. David Long displayed remarkable professionalism throughout our interactions. His in-depth understanding of the Aston Martin lineup, including detailed insights into various models and their features, was truly impressive. He took the time to understand my preferences and needs, offering valuable recommendations tailored to my requirements. What set David Long apart was his genuine commitment to providing a customer-centric experience. They patiently answered all my questions, and never once did I feel pressured. Their transparency regarding pricing, financing options, and vehicle details made me feel confident and informed about my decision. The attention to detail exhibited by David Long was outstanding. He ensured that every aspect of the purchase, from the test drive to the final paperwork, was handled with care and precision. His follow-up after the sale to ensure everything was perfect with the vehicle was a testament to their dedication to customer satisfaction. Purchasing an Aston Martin is a significant investment, and David Long made the experience memorable and stress-free. His passion for the brand and commitment to excellence were evident throughout the process. I am thrilled with my new Aston Martin and grateful for the exceptional service provided by David Long. I highly recommend David Long to anyone considering the purchase of an Aston Martin. Their expertise, dedication, and customer-focused approach are truly exemplary.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your exceptional experience with us! We're thrilled to hear that David provided you with such knowledgeable and professional service during your Aston Martin purchase at F.C. Kerbeck Buick GMC. It's fantastic to know that he took the time to understand your needs and offer personalized recommendations. We truly value our customers and aim to make every step of the buying process smooth and enjoyable. Congratulations on your new Aston Martin! We appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new ride! Sincerely, Joe Mcgrath General Manager
I connected with Mr.
I connected with Mr. David Long who was extremely professional in his interactions with me. I live in Chicago, IL and this was my first out of state buying experience. David made it worry-free as he was very knowledge and patient with me throughout the process. In fact, the entire team at F. C. Kerbeck were fantastic. I plan to use them again for my future purchases as it was so easy to work with the.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing F.C. Kerbeck Buick GMC for your out-of-state buying experience, Rohail. We are thrilled to hear about your positive interaction with Mr. David Long and the rest of our team. We pride ourselves on providing knowledgeable and patient service to all our customers. We look forward to assisting you with your future purchases. See you next time! Joe Mcgrath General Manager
Just wanted to say it was a pleasure working with David
Just wanted to say it was a pleasure working with David Long made buying a bentley from you guys very easy, Worked very diligent and aggressive to make it happen thanks david
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing F.C. Kerbeck Buick GMC, Frederick! We're thrilled to hear that David provided you with a seamless experience when purchasing your Bentley. We appreciate your positive feedback and look forward to seeing you again in the future. Enjoy your new ride! Regards, Joe Mcgrath General Manager
Dave Long was the best salesman I've ever had in my 50
Dave Long was the best salesman I've ever had in my 50 years of buying cars. I got cold feet at the last minute and was going to pull out when Dave went to work and convinced me to proceed. I'm so glad he did. He did all the pre-delivery requests I asked him to do and more. Great guy with a lot of genuine passion for his customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Charles, for sharing your positive experience at F.C. Kerbeck Buick GMC! We are thrilled to hear that Dave went above and beyond to ensure your satisfaction and make the car-buying process smooth for you. We truly appreciate your kind words and are here for you whenever you need us. We look forward to assisting you in the future and hope you enjoy your new vehicle! Joe Mcgrath General Manager
Everyone that I talked too were very courteous and very
Everyone that I talked too were very courteous and very professional. I have had many Cadillacs, BMWs and S Mercedes so I have dealt with many salespeople. I have to say David Long at your dealership is the very best. Very courteous and very personal and professional. Thank you David you are definitely the best. It was a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Stan, for choosing F.C. Kerbeck Buick GMC and for sharing your wonderful experience with us. We are delighted to hear that David Long provided you with exceptional service. We truly appreciate your kind words and look forward to assisting you in the future. Drive safely! Joe Mcgrath General Manager
Our experience with Lamborghini Sales Consultant , David
Our experience with Lamborghini Sales Consultant , David Long was among the best interactions I have had in my car buying experiences. David was patient, showed us several vehicles we were considering and answered all our questions. He was very professional in all our interactions and very personable to work with. I would highly recommend David Long if you are interested in purchasing any vehicle at Kerbeck specialty vehicles in Palmyra, NJ. I will definitely be back in the future to work with David.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the fantastic review, Steve! We are delighted to hear about your positive experience with David Long at F.C. Kerbeck Buick GMC. We truly appreciate your feedback and will make sure to pass along your kind words to David. We look forward to welcoming you back in the future! Drive safely! Joe Mcgrath General Manager