Echelon Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
330 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 28, 2020

    This was the fourth vehicle that I have purchased from Echelon Ford, I wanted to let you know that Kyle was very professional and patient in showing me... all the “bells and whistles “ of my new truck, thanks

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    Dealer Response

    Thank you, Tim, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your ...business and look forward to your next visit with us!

  • 5.0 out of 5
    January 9, 2020

    Echelon Ford is the only car dealer we will use. They always go above and beyond to make sure we are getting the car that has the features we want and... making sure we stay in the price range we want to be in. The customer service is amazing. Thank you for all you do.

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    Dealer Response

    Thank you so much for sharing your experience, Marie! Congratulations on your new 2020 Ford Explorer! We greatly appreciate your business and loyalty!... We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

  • January 22, 2020

    Professional, caring, knowledgeable and wanting to meet your needs. No pressure sales! Giving you options to help you with your decisions, along with expert... advice and experience! My salesman John Baltobano was very attentive and knowledgeable. Chris Costello helping to reinforce any issues, making the deal. Feeling like more than just a car purchase! Thank you for being there for all my car needs.

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    Dealer Response

    We greatly appreciate you taking the time and effort to leave such a positive review, Tony! We can't wait to continue being your home for any and all ...of your automotive needs!

  • 4.0 out of 5
    December 28, 2019

    Echelon Ford was good to work with. I have bought multiple vehicles over the years from them. They will work with you, however like any car dealer,... their is back and forth before a deal is made.

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    Dealer Response

    Hi Constantine, thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to ...support you in the future.

  • 5.0 out of 5
    December 23, 2019

    I’ve been buying cars from Pete for several years now. He has always been helpful and accommodating. The entire staff has always made me felt welcome.... I have recommended Echelon Ford to many friends and they have all been very pleased with their experience.

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    Dealer Response

    We always love bringing our customers the kind of service and level of care that they deserve! We take pride in crafting that personal relationship wi...th you to bring you the automotive answers you need! See you again!

  • 5.0 out of 5
    December 22, 2019

    I drove to Echelon Ford to see a 2016 Nissan Frontier they had listed on Cars.Com. I met up with Salesman Pete Diantonio who was just Great. Pete allowed... me the time to drive and look over the truck without being rushed or pressured. The truck was nicer than I expected and my decision was made. Pete felt more like a friend than a salesman. Pete, Chris and Rich made me feel comfortable and at home. I highly recommend Echelon Ford.

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    Dealer Response

    John, your feedback is greatly appreciated! We are grateful to have such great customers such as yourself that make it easy to provide such phenomenal... service.

  • 5.0 out of 5
    December 16, 2019

    I looked at this car a few months prior to buying it when I had my 2010 Edge in for service, and that car was also purchased at Echelon Ford. I pass at... least 1 Ford dealership to get the Echelon. We're always satisfied with the professionalism at this dealership.

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    Dealer Response

    We appreciate your loyalty and patronage, Bill. Thank you for leaving us a 5 star review. We are ready to continue meeting that standard time after ti...me that you visit us!

  • 5.0 out of 5
    December 14, 2019

    Kyle was a great sales representative and made the entire purchase process enjoyable. Ford is very fortunate to have an employee as knowledgeable and... dedicated as him.

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    Dealer Response

    Thank you so much, Dan, for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role... as your go-to dealership.

  • 5.0 out of 5
    December 2, 2019

    Awesome place to purchase a care, great support for loyal customers! Chris Cole works very hard for the customer to make the sale! Wouldn't go anywhere... else!

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    Dealer Response

    We are thrilled that you had such a good experience at our dealership, Robert! We can't wait to have the opportunity to serve you again!

  • 5.0 out of 5
    October 10, 2019

    This is my 13th car (new and used) purchased for myself, wife, and children in the last 35 years. I am always completely satisfied with the sales staff,... management, and service department. You can depend on Echelon Ford to match you with the best automobile for you and your family.

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    Dealer Response

    Thank you, Jim, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your ...business and look forward to your next visit with us!

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