Reviews
Great Ford dealer
Just got "The Works" oil change but also had a problem with the window/mirror defroster. They had to re-schedule for the mirror/mirror defroster but not a problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly people
It was very good. I started the process by going online and looking at vehicles at different dealers. I received an online response very quickly with good information. Good responses from calls and emails. Made the car buying process not quite so horrible.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for taking the time to share your feedback with us.
Great facility
RiverView Ford is a great dealership they treat you very well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donald Janosek, thank you for sharing your recent experience at River View Ford. Feel free to stop by if you ever need any more help.
Best Dealership!
As always very fast service and great technicians. 10/10.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
our new car
the wife and I were there to buy an entirely different car but while the paperwork was being drawn up we were looking at a 2017 ruby red fusion hybrid. it was an instant consciences that this was the one for us. to john hennessy and tom jullians surprise we bought it. none of us had any idea of what just happened, except that a deal was offered that we had to say yes to. we have bought several cars from john, as well as our daughter while in college, so we knew that there was no doubt about where we wanted to buy a car from. were we always satisfied? that is what buying since 1985 is about. can't beat the people or their customer satisfaction. g. finney, portage in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, G. Finney! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. The staff at River View Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Riverview Ford and John Hennessey are the best!!
2008 Ford Taurus Limited- Service department is top of the line. Car was done when promised. Highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always appreciate feedback from our clients, Jeffrey Massey. Thanks again for the great review of River View Ford!
Oil Change Service
Everyone was very friendly and explained my services very well. My only complaint was the wait time. I got there at 4:40 and didn't get out until 6:20. Entirely too long for just an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Drove my new car to my house so I didn't have to come back and get it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Dustin. If you ever need help, just give us a call.
This Is A Title
The nicest thing was that it didn't take a huge amount of time. Because of our schedules we had to come in on a Saturday but it went quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic Experience
We have been buying cars from Jack Daniels for a number of years. We have recommended River View Ford to family and friends and everyone has had the same wonderful experience with Jack, his staff and the dealership. We recently had an issue with tire pressure on our vehicle. Jack referred me to Ryan in service and the vehicle was serviced the very next day. Ryan was fantastic to work with and couldn't have been more professional. Jack and Ryan even replaced my windshield wiper at no charge after it came off during a car wash within minutes of me leaving the dealership following my service. I appreciate everything you guys do and I will continue to buy vehicles from River View Ford and will continue to recommend you! Thanks again. The Smith Family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase