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River View Ford

(342 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of River View Ford from DealerRater.

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From start to finish, the car buying process at River

From start to finish, the car buying process at River View Ford was a wonderful experience. Pattie took the time to explain everything and patiently walk me through the process. I would definitely recommend River View Ford, and if you stop in, make sure you ask for Pattie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No high pressure sales, price given was the price paid.

No high pressure sales, price given was the price paid. Steve the sales manager is very personable, enjoyed the conversation. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We drove 220 miles to get the car we wanted and a bit

We drove 220 miles to get the car we wanted and a bit nervous dealing with an unknown dealer to us. We were more than pleased with this dealership. We worked with Craig and John. Both were great. Love dealing with a smaller local dealer. Would recommend this no nonsense dealer to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great overall experience every time I go there!

Great overall experience every time I go there! I bought 3 cars from them,the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experince with Craig.

Awesome experince with Craig. Start with the phone and get everything done soomthly in one day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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It was a awesome experience this dealer went out of way

It was a awesome experience this dealer went out of way to help me even to have a fresh start building my credit .Thank you so much it meant alot u gave me my dream car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Just want to say thanks to the River View Ford Dealership

Just want to say thanks to the River View Ford Dealership in Oswego for selling my new escape PHEV. And showing me all the features and how they work. A number one, top notch dealership for miles around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Craig and Abe were very accommodating when it came to

Craig and Abe were very accommodating when it came to purchasing my 2021 Jeep Gladiator. Traveling from Ohio, I was spectacle of traveling that far to purchase a vehicle seeing that just 3 weeks earlier I traveled two hours to another dealership after being assured the vehicle I was going to look at was "clean." That was not the case. Upon speaking with Craig online he assured me the trip would be worth it due to the condition on the vehicle. We worked out a trade-in price for my vehicle and I took the chance. I was not disappointed!!! The Jeep was even better than what Craig described and the internet pictures did not do it justice. When I arrived I was met by Abe who completed the purchase with me. I was there less than two hours and back on the road to catch a Cubs game. The customer service was so good at River View, I would consider making the trip back when it is time for my wife to purchase a vehicle. Thank y'all very much for making my car buying experience a pleasant one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We were able to come to an agreement over the phone so

We were able to come to an agreement over the phone so when we got to the dealership, there was no haggling, just handshake and sign. Craig and Abe were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Craig and Abe were great.

Superior service and vehicle advice.

Superior service and vehicle advice. Cory the sales representative was a gem. I highly recommend him and the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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