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ACE Ford

(534 reviews)
Sales hours: 9:00am to 4:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ACE Ford from DealerRater.

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great new facility.

Great service, great people. Fast, efficient, and friendly folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gloria, thank you for sharing your recent experience at Ace Ford. Thanks again for the positive feedback!

Service 2015 mustang

Serrvice was excellent as always! Wouldn't go anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at Ace Ford. Feel free to stop by if you ever need any more help.

Sales

Purchased a 2015 Mustang, the managers and staff did everything they could to make the deal the best it could be in my situation. Their patience and effort was much appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First Service visit to ACE Ford, Woodbury NJ

First service visit (7500 miles) for 2015 Ford Fusion purchased at ACE in November 2014. Plus a factory recall repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We hope everything was done to your satisfaction, Marguerit! Thanks again for coming back to see us for quality service you can trust!

Absolutely pain free

I leased a 2016 fusion, I put these guys to work over and over several times but they never gave up on getting me the monthly payment I wanted. Anthony and Don went way beyond there scope. They even offered me cake and sandwich which was there for someone retiring. Made me feel less nervous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We want to make each visit as simple and convenient as possible for you, Roxann! Thank you for your wonderful comments and we hope to see you again!

Servic appointment at ACE Ford Woodbury, NJ

No problems at all with the Service Department - in and out in a very short time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality Service

Brett my service advisor went out of his way to address issues with my vehicle. I feel like I need to buy him a new pair of shoes...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really enjoyed your review, Mark! Thanks again for your business!

Great Services

Ace Ford has and will always be my dealership. I was pleased with the new services and updates to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your continued business and loyalty to our dealership, Dorothy! Safe travels!

Great services

Ford Fusion battery went on me after 32,000 .miles my car was still guanntee till 35,000 everyone at Ace Ford Woodbury treated me like family and took care of me from the time I drop it off to the time I picked it up and as soon as it was done they called me to let me know it was ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Quick service especially simce I did not have an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We hope everything was completed to your satisfaction, Jackie! Safe travels!